Everest Group

AUGUST 9, 2023

Simultaneously, the demand for non-tech services continues to grow, reflecting strong investor sentiment. Hyderabad has traditionally been a stronghold for pharmaceutical enterprises. The diversity extends beyond industries alone and also encompasses the types of services being delivered to clients from these centers across the globe.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Automation Anywhere

JANUARY 5, 2021

The company completed a new, RPA-enhanced shared services center by 2020 that added 50% capacity in Tricor’s payroll services and 30% improvement to employee productivity. One bank used RPA to review and recalculate capital and interest for anyone who submitted a request.

Robotics Process Automation 98

Robotics Process Automation Diagnostic Services Banking Pharmaceuticals 98

Magellan Solutions

MAY 3, 2022

Bank of America. Businesses under the banking and financial industry deal with countless customers daily. This direct connection calls for quality customer service both in-person and via any communication channel. Bank of America. They are also involved in credit card collection services. Financial Institutions.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

The Hackett Group

JULY 13, 2021

Four other companies were recognized as finalists in the 2021 competition: Johnson & Johnson; Philips; Takeda Pharmaceuticals; and Wm Morrison Supermarkets plc. Citibank – Winner, Account-to-Report – Finance and Risk Shared Services Digital Transformation Journey.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Magellan Solutions

NOVEMBER 7, 2023

For example, if you need help with healthcare services, the outsourcing company must be HIPAA (Health Insurance Portability and Accountability Act) compliant. The banking and finance sector is one of the industries where customers often need round-the-clock assistance.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Magellan Solutions

MAY 6, 2020

Bank of America. Businesses under the banking and financial industry deal with countless customers daily. This direct connection calls for quality customer service both in-person and via any communication channel. Bank of America. They are also involved in credit card collection services. Telefónica. HSBC Holdings.

Call Center 52

Call Center Outsourcing Offshoring Banking 52