Blog Collaborations Contact Center Outsourcing 
Everest Group
SEPTEMBER 14, 2023
Discover seven advantages of South Africa and compare its hotspot cities in this blog. Cape Town showcases a remarkable collaborative spirit between the local government and operators, driving strategic projects that lay the groundwork for future growth and success in the region’s CX services delivery landscape.
Blue Ocean
FEBRUARY 19, 2025
On the Blue Ocean blog, we talk a lot about sourcing the right strategic partner for your outsourced customer care program. In this blog post, well explore how to effectively transition your outsourced customer care program and leverage the benefits of using a collaborative cloud-based project management platform along the way.
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Blue Ocean
MARCH 19, 2024
On the Blue Ocean blog, we talk a lot about the process of sourcing a strategic partner for your outsourced customer care program. Long Story Short: Outsourcing is a business of wins and losses. Love them or hate them, in business, as in life, transitions are inevitable.
Blue Ocean
MARCH 19, 2024
On the Blue Ocean blog, we talk a lot about the process of sourcing a strategic partner for your outsourced customer care program. Long Story Short: Outsourcing is a business of wins and losses. Love them or hate them, in business, as in life, transitions are inevitable.
Intugo
AUGUST 15, 2023
Among the myriad options available, nearshore outsourcing to Mexico has gained significant traction due to its unique blend of advantages that cater to the diverse needs of businesses across various industries. This mutually beneficial relationship fosters cross-border collaboration, sharing of best practices, and skill development.
Blue Ocean
OCTOBER 21, 2024
In addition, we collaborated closely with our clients warehouse and logistics partners to ensure we were aligned in overcoming any obstacles that impacted on-time deliveries and feeding data upstream to prevent future delivery delays.
Blue Ocean
OCTOBER 7, 2024
Client Relations While undoubtedly all contact centers will put their best foot forward during site visits, pay attention to the nuances to really discern if client relations and good governance are top strategic priority. Have they paid attention to the details? Is your visit well organized?
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