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The Great Debate: Global Business Services Versus Outsourcing | Blog

Everest Group

However, this blog explores the the in-house GBS versus Business Process Outsourcing (BPO) debate. However, the potential of GBS/SSC collaborating with outsourced entities in a combined “AND” model was surprisingly absent in the conversations. Remember, “AI won’t take your jobs; somebody who knows how to use AI will.”

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How Developers Can Speak Clients’ Language and Avoid Miscommunication

Groove Technology

By Ali Nguyen, Senior Software Engineer at Groove Technology As a software developer, I used to believe that my job was all about solving complex technical problems. In this blog, Ill share how I overcame communication barriers and learned to truly understand my clients.

Software 130
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Discover the Strategies Top GBS Organizations Use to Create Superior Employer Brand Perception | Blog

Everest Group

Gain insights from our research on best practices by leading Global Business Services (GBS) organizations who have created a superior employer brand perception in this blog. For employees and job seekers, perception is reality.

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Why Don’t GBS Leaders Last Very Long? | Blog

Everest Group

Earlier this month, I was asked by my friend Niklas Oldiges why GBS leaders seem to be moving jobs at a higher than usual rate. And as a sucker for a good provocation, I took the bait, pondering why some of the industry’s best and brightest don’t seem to be able to hold onto a job. Don’t believe me? Knives out?

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Are Human-centric Experiences Possible with Gen AI? We Think So! | Blog

Everest Group

In this blog, we explore how generative AI (Gen AI) is not only enhancing our personal and professional interactions but also ensuring that the essence of human connection remains central in our increasingly digital world. It’s time to embrace collaboration. Reach out to us to explore further.

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Forewarned is Forearmed: What GBS Leaders Should Investigate Before Taking the Job | Blog

Everest Group

Or will they work collaboratively? What’s the role of the Chief Transformation Officer? Increasingly, CTransOs are showing up on the org chart? What is their mandate? Will they see GBS levers as “theirs” and go to battle with the model? What’s the time frame for change? Are expectations unreasonable?

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A Comprehensive Approach to Meeting the Talent Demands of Sustainability Services | Blog

Everest Group

In this blog, we will delve into the pressing talent-related issues faced by sustainability service providers and explore the innovative ways they are addressing these deficiencies through avenues like strategic hiring, acqui-hiring, and upskilling.

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