Blog Collaborations Outsourcing Operations 
Everest Group
MAY 11, 2023
As we covered in our last blog, healthcare payers , particularly commercially-focused enterprises, have to brace for the impending economic downturn. In fact, outsourcing medical coding staff alone can save hospitals 25-30% on administrative costs. Reach out to learn more on this topic or ask questions.
Everest Group
SEPTEMBER 14, 2023
Discover seven advantages of South Africa and compare its hotspot cities in this blog. Cape Town showcases a remarkable collaborative spirit between the local government and operators, driving strategic projects that lay the groundwork for future growth and success in the region’s CX services delivery landscape.
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Intugo
DECEMBER 16, 2024
What was once out of reach is now a practical strategy for companies seeking talent, collaboration, and operational efficiency. The term nearshore emerged as an alternative to offshore , which traditionally referred to outsourcing operations to faraway countries like those in Asia or Europe. What is Nearshore?
Premier BPO
JUNE 18, 2024
Offering 24/7 support availability not only handles repetitive tasks like many typical customer service issues but provides specialized customer support for more complex issues at a fraction of the cost, translating into service delivery that yields customer satisfaction and operating efficiencies.
Intugo
DECEMBER 16, 2024
What was once out of reach is now a practical strategy for companies seeking talent, collaboration, and operational efficiency. The term nearshore emerged as an alternative to offshore , which traditionally referred to outsourcing operations to faraway countries like those in Asia or Europe. What is Nearshore?
Intugo
DECEMBER 16, 2024
What was once out of reach is now a practical strategy for companies seeking talent, collaboration, and operational efficiency. The term nearshore emerged as an alternative to offshore , which traditionally referred to outsourcing operations to faraway countries like those in Asia or Europe. What is Nearshore?
NoonDalton
DECEMBER 1, 2021
Here are five practical tips for running a smooth customer service outsourcing operation. That means you’ll need to be really clear in your training, present plenty of examples, and be willing to collaborate with your provider to ensure that they fully understand your strategy and your brand voice.
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