Everest Group

SEPTEMBER 14, 2023

Discover seven advantages of South Africa and compare its hotspot cities in this blog. Johannesburg As South Africa’s largest city, Johannesburg presents a substantial English-speaking talent pool, making it an advantageous hub for contact center outsourcing with its diverse and skilled workforce.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Blue Ocean

OCTOBER 4, 2023

If agents are frustrated, we can only imagine that the customers they’re speaking with are too. Finding Bilingual Support That Suits Your Customers Best We’re an onshore Canadian contact center outsourcer and pride ourselves on delivering sophisticated (bilingual) customer care through strategic partnership. It’s our thing.

Customer Support 103

Customer Support Offshoring Nearshoring Contact Center Outsourcing 103

Intugo

AUGUST 15, 2023

The Power of Nearshore Mexico Call Center Outsourcing: Unveiling Unparalleled Benefits In today’s rapidly evolving business landscape, call center outsourcing has emerged as a strategic approach to enhance operational efficiency, improve customer satisfaction, and drive overall growth.

Call Center 52

Call Center Outsourcing Nearshoring E-Commerce 52

Blue Ocean

JULY 15, 2024

Between their redundancy measures , technical infrastructure, remote-ready workforce, and built-in scalability, a strategic outsourced partner can help you mitigate the risks of disruption.

Outsourcing 52

Outsourcing Out-Tasking Nearshoring Offshoring 52