Everest Group

JANUARY 5, 2024

Discover how the content ecosystem has evolved, explore the potential of generative Artificial Intelligence in reshaping the content supply chain, and gain insights into what’s next in this blog. This technology could significantly reduce costs, improve efficiency, and produce better content quality and consistency. The dawn of Web 2.0

Marketing 162

Marketing Reduced Costs Managed Services Efficiency 162

Groove Technology

MAY 23, 2023

In today’s fast-paced business environment, it is essential to have a well-designed and efficient API management system. In this article, we will explore the benefits of MuleSoft API Design & Development, understand the role of Anypoint Platform API, and learn about MuleSoft API Management best practices.

Efficiency 130

Efficiency Design Reduced Costs Managed Services 130

Everest Group

JANUARY 12, 2024

Major enterprise platforms such as SAP, Salesforce, Oracle, and Microsoft Dynamics aim to improve industry cloud offerings in 2024 to provide benefits such as accelerated innovation, improved efficiency, and enhanced security and compliance.

Service 173

Service Advisory Outsourcing Managed Services 173

Premier BPO

SEPTEMBER 10, 2024

As explored in our previous blog from the data-driven success series Unlocking Success: The Importance of Being a Data-Driven Organization , the journey toward harnessing the dataset’s full potential begins with understanding its critical role in driving business success.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Everest Group

APRIL 21, 2023

But a next-generation framework called Secure Access Service Edge (SASE) can help transform enterprises’ IT infrastructure by unifying network and security features. SASE can help enterprises address the complex and evolving cybersecurity landscape by providing a flexible, scalable, and unified network security approach.

Cybersecurity 130

Cybersecurity Flexibility Service Managed Services 130

Everest Group

SEPTEMBER 30, 2024

For instance, India and Eastern Europe have become hubs for IT and software development talent Cost arbitrage: While cost savings remain a key driver, the focus has shifted to achieving cost efficiency without compromising quality. Enterprises must carefully assess their options and choose partners that align with their strategic goals.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

JUNE 28, 2023

Desktop Infrastructure Transformation (DIT) has emerged as an attractive solution to combat these market disruptions because of its ability to optimize costs, empower users, and enhance IT efficiency. In this blog, we’ll explore how DIT can help the BFSI industry tackle pressing issues.

Banking 130

Banking Cybersecurity Insurance Analytics 130

Everest Group

FEBRUARY 21, 2022

As their role continues to expand and evolve, technology and consulting service providers who can seize opportunities in this area are well-positioned to become valued partners and mentors for enterprise clients and SaaS vendors. As the SaaS market has ballooned beyond US$120 billion, the role of SaaS marketplaces is getting noticed.

Service 130

Service Sales Government Software 130

Everest Group

NOVEMBER 27, 2023

For assistance with benchmarking the ServiceNow implementation and managed services effort and price, contact us at benchmarking@everestgrp.com. Shared instance here refers to the managed services provider’s (MSP’s) domain-separated ServiceNow offering.

Right-Sizing 130

Right-Sizing Flexibility Managed Services Research 130

Everest Group

NOVEMBER 27, 2023

For assistance with benchmarking the ServiceNow implementation and managed services effort and price, contact us at benchmarking@everestgrp.com. Shared instance here refers to the managed services provider’s (MSP’s) domain-separated ServiceNow offering.

Right-Sizing 130

Right-Sizing Flexibility Managed Services Research 130

Everest Group

DECEMBER 9, 2022

Enhanced efficiency : Third-party CXM providers offer extensive pooled experiences, knowledge of existing and upcoming technologies, and awareness of best practices in the marketplace. These teams of experts can provide valuable insights to guide an organization’s CXM strategy and maximize efficiency.

Outsourcing 130

Outsourcing Selective Outsourcing Streamline Operations Flexibility 130

Everest Group

JANUARY 19, 2024

Managed Extended Detection and Response (MXDR) has emerged as a game-changer in combating modern cybersecurity threats. Combining managed services with a technology platform, MXDR offers an encompassing, automated, scalable, and cost-effective solution incorporating real-time threat intelligence.

Cybersecurity 182

Cybersecurity Analytics Managed Services Out-Tasking 182

Everest Group

JANUARY 16, 2024

Their priorities also include strengthening data security, ensuring compliance, and automating manual processes for improved efficiency. These enterprises are focusing on enhancing customer experience through AI and data analytics, optimizing supply chains with technologies such as IoT and automation, and integrating e-commerce seamlessly.

Retail 173

Retail E-Commerce Service Sourcing 173

Everest Group

MAY 24, 2023

Partnering with service providers will help insurers overcome barriers and improve efficiencies. Prioritize risk management: By gaining insight into customer risks, intermediaries can offer proactive risk management services. Read on to learn more. Reach out directly to discuss or for more information.

Insurance 130

Insurance Risk Management Risk Management Analytics 130

Premier BPO

JUNE 7, 2024

With experienced external partners, your business can unlock best practices that streamline your processes for improved efficiency, scalability, and exceptional customer service. A two-tiered support structure with Level 1 and 2 technicians for efficient resolution and escalation of issues helped to enhance communication.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Premier BPO

OCTOBER 8, 2024

Together, EDI and ETL form a robust framework for modern data management. EDI ensures efficient and accurate data flow between partners, while ETL consolidates this data for comprehensive analysis, enhancing decision-making and operational visibility. Outsourced EDI and ETL services can lead to more efficient operations.

BPO 245

BPO Co-Sourcing Outsourcing Efficiency 245

Everest Group

SEPTEMBER 29, 2021

It can be more efficient, shorter in duration, and deliver greater value compared to an RFP-led scenario, given you have a trusted relationship with a vendor of choice. RFP versus sole-sourced deals : First, there is nothing wrong with a sole-sourced deal.

Outsourcing 130

Outsourcing E-Commerce Service Advisory 130

Premier BPO

OCTOBER 1, 2024

A well-structured database management system helps one make sense of this data: it filters out the noise and extracts what is essential by ensuring that data is stored, accessed, and used efficiently. Organizations that effectively leverage database management can use data to drive decisions, innovation, and competitive advantage.

Management 130

Management Co-Sourcing Government Analytics 130

Perficient Digital Transformation

OCTOBER 10, 2022

My prior blog touched on the approach and initial assessment we undergo when onboarding a new client who has faced challenges with independently building, expanding, and/or maintaining their Twilio solution. In addition to our large subset of available managed services, we customize service offerings allowing for complete flexibility.

Managed Services 64

Managed Services Management Service Engineering 64

Everest Group

AUGUST 9, 2023

With diverse use cases spanning business functions and verticals, task mining proves instrumental in achieving cost savings, operational efficiencies, and elevating employee experience. It offers a data-driven approach to process optimization and automation, gaining rapid traction across geographies.

Managed Services 130

Managed Services Automation Analytics Research 130

Everest Group

OCTOBER 12, 2023

RPA provides a host of benefits to enterprises, including improved operational efficiency, enhanced customer and employee experience, and a workforce engaged in strategic activities. This transformative technology is reshaping the RPA space in profound ways, offering unprecedented capabilities to automate complex and cognitive tasks.

Robotics Process Automation 182

Robotics Process Automation Automation Payroll Healthcare 182

Everest Group

SEPTEMBER 21, 2021

Additionally, the lack of adequate cold storage facilities, related equipment, insulated vans, trained personnel, and the absence of efficient network management systems caused further delays. Infosys-owned Simplus has built a Salesforce-based vaccine management solution for the U.S.

Outsourcing 130

Outsourcing Manufacturing Out-Tasking Administrative 130

Perficient Digital Transformation

JUNE 14, 2022

Health check benefits include getting a clearer understanding of how you can improve your business by investigating current pain points, receiving expert advice on how to improve your contact center efficiency, and identifying any blockers preventing your contact center from achieving its goals.

Managed Services 64

Managed Services Management Service Engineering 64

Everest Group

SEPTEMBER 28, 2023

Technology played a pivotal role as digital platforms and tools streamlined operations, improved candidate sourcing, and enhanced workforce management. AI-powered candidate matching and online talent marketplaces gained prominence, providing efficient ways to connect employers with contingent workers.

Human Resources 162

Human Resources Streamline Operations Marketing Engineering 162

Everest Group

JUNE 9, 2023

Process mining offers the potential to enhance operational efficiency, ensure process governance and compliance, and elevate the customer experience. The process mining market is gaining strong momentum globally and finding diverse applications across business functions and industries.

Outsourcing 130

Outsourcing Government Marketing Research 130

Premier BPO

SEPTEMBER 3, 2024

Organizations that leverage data center-managed services can react quickly to market changes and stay ahead of the curve through their agile operations. It also brings greater cost-efficiency by eliminating duplicated efforts and manual processes.

Government 130

Government Analytics Outsourcing Managed Services 130

Perficient Digital Transformation

OCTOBER 4, 2023

Whether it’s uploading files to a cloud storage platform, sharing files with colleagues, or publishing content online, faster upload and download speeds enable individuals and teams to work more efficiently, saving time and increasing productivity.

Managed Services 52

Managed Services Service Management Jobbing 52

Everest Group

FEBRUARY 28, 2023

Workplace Communication and Collaboration (WCC) Services PEAK Matrix® Assessment Since the pandemic, enterprises have realized the importance of hybrid workplace models, which, in turn, have necessitated the adoption of efficient communication and collaboration services.

Collaborations 130

Collaborations Service Marketing Managed Services 130

Max BPO

JULY 27, 2021

Proper management of receivable transactions through the accounting system. Accounts receivable deductions management (AR deductions management) services. Benefits of outsourcing accounts receivable management services to us: We have a team of experts to customize your accounts receivables through standardized factors.

Accounting 52

Accounting Efficiency Service Time Savings 52

Premier BPO

SEPTEMBER 10, 2024

As explored in our previous blog from the data-driven success series Unlocking Success: The Importance of Being a Data-Driven Organization , the journey toward harnessing the datasets full potential begins with understanding its critical role in driving business success. This affects their productivity substantially.

Co-Sourcing 130

Co-Sourcing Government Efficiency Out-Tasking 130

Paysquare

MAY 24, 2024

Here are some payroll metrics to think about keeping an eye on: Payroll processing time; Payroll accuracy; Compliance; Turnover rate; Cost per employee You can keep track of your payroll management services and make data-driven decisions to increase efficiency, accuracy, and compliance by monitoring your payroll metrics.

Payroll 52

Payroll Efficiency Management Regulations 52

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. With the increasing demand for remote work and the need for flexible and scalable solutions, more and more businesses are turning to cloud-based services for their IT needs.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. With the increasing demand for remote work and the need for flexible and scalable solutions, more and more businesses are turning to cloud-based services for their IT needs.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Groove Technology

NOVEMBER 24, 2023

Outsourcing has become a common practice for businesses looking to cut costs and improve efficiency. With the increasing demand for remote work and the need for flexible and scalable solutions, more and more businesses are turning to cloud-based services for their IT needs.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Premier BPO

OCTOBER 23, 2024

ETL also enhances operational efficiency by making data readily available for analysis, reporting, and process optimization. By implementing these strategies, organizations can build reliable ETL processes that enhance data quality, enable timely decision-making, and improve operational efficiency.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Offshore India Data Entry

FEBRUARY 29, 2024

To ease this documentation burden, many legal firms are turning to legal data entry outsourcing service providers. By partnering with an Offshore BPO company focused on legal data entry, law firms can optimize efficiency and accuracy while reducing costs. Benefits of Outsourcing Legal Document Data Entry 1.

Data Entry 105

Data Entry Outsourcing BPO Offshoring 105

Premier BPO

OCTOBER 30, 2024

Companies that leverage their data strategically enjoy clear growth, efficiency, and competitiveness advantages. Database management is fundamental to ensuring data is secure, accessible, and consistently reliable across business units. Premier uses powerful technology tools to manage and optimize your databases effectively.

Management 130

Management Co-Sourcing Analytics Government 130