Everest Group

MAY 21, 2024

As India’s prominence in Global Business Service (GBS) grows, staying updated on tax laws and adapting agile strategies is essential for multinational corporations to achieve sustainable growth amid evolving global business dynamics. In this blog, we delve into the impact of the Permanent Establishment (PE) tax within the realm of GBS.

Global Business Services 64

Global Business Services Service Regulations Pharmaceuticals 64

IBM Services

NOVEMBER 14, 2023

In today’s hyper-competitive digital landscape, the rapid development of new digital services is essential for staying ahead of the curve. Shockingly, a staggering 33% of developers lack the necessary skills or resources, hindering their productivity in delivering products and services.

Service 99

Service Regulations Automation Banking 99

IBM Services

FEBRUARY 26, 2024

The financial services industry has been in the process of modernizing its data governance for more than a decade. How can banks, credit unions, and financial advisors keep up with demanding regulations while battling restricted budgets and higher employee turnover? Regulatory compliance The financial space is highly regulated.

Service 97

Service Regulations Engineering Banking 97

Hyland

JANUARY 9, 2023

This blog post explains how to radically simplify documentation work, reduce costs and eliminate errors by going digital using content services. Add to this the fact that even the most experienced firms often lack full knowledge of the various rules and regulations that may apply to any shipment.

Service 98

Service Regulations Administrative Automation 98

31 West

SEPTEMBER 15, 2022

The global managed services market is projected to grow from $243.33 By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. Outcome-based Services. Infrastructure-as-a-Service.

Managed Services 130

Managed Services Management Service Administrative 130

Everest Group

MAY 24, 2024

How will the EU AI Act impact the financial services sector, and how should enterprises and service providers structure their compliance activities? In recent years, the rapid advancements in artificial intelligence — in particular, generative AI — have revolutionized various sectors, including financial services.

Service 64

Service Risk Management Risk Management Cybersecurity 64

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 98

Marketing Robotics Process Automation Service Insurance 98

The Global Small Business Blog

JUNE 20, 2023

foreign direct investment or U.S. electronic commerce; or impose barriers to cross-border data flows.

Government 182

Government Regulations Marketing Service 182

Everest Group

APRIL 3, 2024

Explore the various costs and advantages associated with this technology in this blog, or get in touch to find out more. Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry. Non-compliance with these regulations may lead to fines and legal consequences.

Regulations 69

Regulations Out-Tasking Insurance Cybersecurity 69

Redial

OCTOBER 5, 2023

This blog will delve into the most recent challenges financial companies might encounter this year and beyond and explore potential alternatives to address these challenges. We will also emphasize the importance of partnerships and providing exceptional service through contact centers as a key strategy.

Cybersecurity 130

Cybersecurity Banking Regulations Collaborations 130

Redial

DECEMBER 9, 2022

Understood as a combination of the terms “financial” and “technology,” refers to businesses that use technology to enhance or automate financial services and processes. Yeah, there are a lot of fintech’s offering great financial services, and a lot of them are already huge, but hey, they are not the same. Industry regulation.

Nearshoring 130

Nearshoring Cybersecurity Regulations Finance 130

Everest Group

MARCH 23, 2023

Capital Markets Operations – Services PEAK Matrix® Assessment The capital markets operations landscape is rapidly evolving as enterprises strive to meet the demands of a new generation of customers, reduce cost pressures in a recessionary environment, and adhere to regulatory changes.

Marketing 86

Marketing Robotics Process Automation Service Insurance 86

Redial

NOVEMBER 29, 2023

Business leaders in different areas, like the financial and banking industry, increasingly turn to offshore investment to optimize their contact services. Outsourcing has become a strategic move, providing cost-effective solutions without compromising service quality. Thank you for reading our blog, want to learn more?

Offshoring 130

Offshoring Banking Cybersecurity Regulations 130

Everest Group

JANUARY 22, 2024

In this blog, explore examples of early generative AI adoption and learn about the benefits and challenges of this game-changing technology. With the diverse generative AI applications, sector-specific regulations are crucial. Learn more on this topic in the webinar, The Generative AI Advantage in Enterprise CXM Operations.

Management 64

Management Regulations Sales Banking 64

Offshore India Data Entry

AUGUST 17, 2023

Outsourcing Word formatting services offer numerous benefits for businesses looking to improve document consistency and enhance formatting quality without overburdening internal staff. This article will explore the key advantages of partnering with an experienced Word formatting services provider. This prevents compliance issues.

Outsourcing 98

Outsourcing Service BPO Offshoring 98

Perficient Digital Transformation

JUNE 30, 2022

Members of Perficient’s Digital Asset Team have advised followers in multiple online articles about the digital asset revolution and relevant regulations affecting the same in the United States. Central Bank Digital Currency (CBDC) – Perficient Blogs. The Pros and Cons of a Potential U.S. Drink in the hand?

Banking 111

Banking Advisory Regulations Government 111

Everest Group

DECEMBER 7, 2023

Note, this blog is part of Everest Group’s continued coverage of COP28. Navigating COP28: Insights On The Evolving Landscape Of Sustainability | Blog – Everest Group (everestgrp.com) COP28 marks a crucial moment for discussions on moving from fossil fuels to renewables.

Regulations 69

Regulations Efficiency Sourcing Marketing 69

Redial

MARCH 10, 2023

Outsourcing this service allows companies to focus on main activities like keeping track of service and product innovation while delegating the management of their policies to experienced professionals. This blog post will discuss how BPO/call centers can help companies streamline their operations through outsourcing policy management.

Call Center 130

Call Center BPO Outsourcing Nearshoring 130

Everest Group

NOVEMBER 21, 2024

However, after facing a continuous decline in demand, digital transformation in consulting services is experiencing a bounce back in recent quarters, as new opportunities are being explored by service providers. Reach out to discuss this topic in depth. Geopolitical tensions also contribute to a conservative pace of transformation.

Regulations 52

Regulations Engineering Service Sourcing 52

Everest Group

MARCH 18, 2024

Unified Communication & Collaboration (UCC) Specialist Services As the hybrid workplace model solidifies its position as the new norm for enterprises, the demand for seamless communication and collaboration services continues to surge unabated.

Collaborations 64

Collaborations Service Manufacturing Banking 64

Everest Group

FEBRUARY 6, 2024

Consulting service providers can play a key role in this transition. In this transition, consulting service providers become crucial in bridging these gaps and ensuring smooth adoption into existing operation frameworks. Let’s delve into this further. Ecosystem The ecosystem aspect is pivotal in preparing organizations for gen AI.

Government 69

Government Out-Tasking Automation Software 69

Everest Group

MAY 21, 2024

Explore the factors driving insurers to partner with specialized service providers and the advantages and obstacles of actuarial outsourcing. Outsourcing actuarial services is emerging as a compelling long-term solution that enables insurers to maintain control and gain a strategic market advantage. Contact us to learn more.

Insurance 64

Insurance Outsourcing Flexibility Risk Management 64

Everest Group

JULY 17, 2024

In the first half of 2023, there were over 1,715 adjustments to the US state insurance regulations, many of which address climate issues. According to a global survey, 25% of insurers identified “grasping ESG-related regulations and guidelines” as their primary challenge in advancing their ESG initiatives.

Insurance 69

Insurance Risk Management Risk Management Regulations 69

Everest Group

FEBRUARY 16, 2024

Financial Crime and Compliance (FCC) Operations Services The Financial Crime and Compliance (FCC) operations landscape is rapidly expanding within the Banking and Financial Services (BFS) industry. They are working to safeguard themselves from financial crimes while managing operational costs and enhancing delivery capabilities.

Co-Sourcing 69

Co-Sourcing Banking Service Advisory 69

Everest Group

JULY 23, 2024

This blog explores how effective third-party risk management (TPRM) is crucial for identifying, analyzing, and controlling these risks, ensuring protection against potential breaches and vulnerabilities. This shift includes moving away from traditional methods and adopting SaaS/cloud services, increased remote work, etc.,

Risk Management 59

Risk Management Risk Management Management Right-Sizing 59

Everest Group

MAY 21, 2024

We also see large system integrators building platforms to enable service delivery. Learn more about the three categories and service providers’ perceptions. As enterprises pivot preferences from best-of-breed to easy-to-integrate, the platform narrative will get stronger. Learn more about the key traits of successful platforms.

Cybersecurity 69

Cybersecurity Government Manufacturing Regulations 69

Everest Group

AUGUST 6, 2024

What methods can be used to integrate environmental and social costs into GDP calculations effectively? What innovative strategies can different stakeholders implement to promote sustainable economic development? Who should attend?

Research 98

Research Finance Regulations Government 98

Everest Group

SEPTEMBER 12, 2024

Critical contractual aspects for gen AI sourcing Ensuring robust contractual clauses in service agreements is paramount for the success of any partnership involving gen AI solutions. Enterprises must navigate a maze of industry-specific regulations and regional laws that directly impact data procurement and model training.

BPO 52

BPO Sourcing Business Process Outsourcing Outsourcing 52

Everest Group

AUGUST 14, 2024

Herein, we delve into the current state of the private equity market, identify the strategic priorities reshaping PE firms’ approaches, and explore the transformative role of technology and service providers in this sector. The last 18 months presented a significant period of recalibration for the private equity market.

Collaborations 64

Collaborations Advisory Regulations Government 64

Redial

SEPTEMBER 6, 2023

Is your company growing and knows how important customer service is to success? Outsourcing customer support to a call center can offer several advantages , including cost savings and improved service quality. This blog post will share the top five elements your company must consider before hiring a call center.

Call Center 100

Call Center Customer Support Flexibility Research 100

Perficient Digital Transformation

MARCH 10, 2022

Throughout that time, our Acquia practice has demonstrated consistent expertise with Acquia products and cloud hosting services. Our engagements range from implementing Drupal websites and portals to strategizing personalization and customer journeys, including clients in regulated industries like healthcare and financial services.

Healthcare 111

Healthcare Flexibility Regulations Service 111

Redial

FEBRUARY 15, 2023

Call centers keep at the forefront of customer service, and the quality of their customer interactions is essential to retain them. Product/Service Training: This training ensures employees have a deep understanding of the products and services they are selling or supporting, including features, benefits, and pricing.

Call Center 130

Call Center Nearshoring Jobbing Flexibility 130

inDinero

AUGUST 21, 2024

A Construction CFO is a financial expert specializing in the building sector’s nuances, combining traditional financial management skills with in-depth knowledge of construction processes, regulations, and industry-specific challenges. Regulatory Compliance : Ensuring adherence to financial regulations and industry standards.

Regulations 105

Regulations Finance Accounting Jobbing 105

Everest Group

OCTOBER 19, 2024

Cybersecurity Services PEAK Matrix® Assessment – Europe Due to the region’s diverse cultural, linguistic, and regulatory landscape, European enterprises face unique cybersecurity demands, requiring customized solutions from providers. The AI Act and other regulations introduce new compliance requirements that European businesses must meet.

Cybersecurity 52

Cybersecurity Service Insurance Regulations 52

Paysquare

MARCH 3, 2024

Amidst these traditional ways of managing payroll, Employee Self-Service (ESS) portals have emerged to bring about a significant transformation in payroll management. Overall, Employee Self-Service represents a transformative shift in how organizations manage their human resources and payroll processes.

Payroll 91

Payroll Management Service Administrative 91

Everest Group

SEPTEMBER 9, 2024

Capital Markets IT Services PEAK Matrix® Assessment The capital markets industry is transforming to enhance operational efficiencies and reduce costs. Enterprises are investing in Regulatory Technologies (RegTech) to manage compliance efficiently across global regulations. There is a significant shift toward emerging technologies.

Marketing 52

Marketing Service Cybersecurity Banking 52

Offshore India Data Entry

JANUARY 3, 2024

Let’s examine how prudent offshore BPO strategies unlock immense strategic value and fuel international business expansio What are Offshore Business Process Outsourcing (BPO) Services? Leading BPO service providers leverage access to talent, infrastructure, and expertise in these countries to deliver offshore BPO excellence.

Offshoring 98

Offshoring BPO Data Entry Outsourcing 98