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Types of Outsourcing: Which Is Right for Your Business?

Magellan Solutions

Business Process Outsourcing (BPO) BPO is one of the most well-established and widely adopted types of outsourcing. This method lets you hand off specific business tasks to an outside company so you can keep doing what you do best. Regarding outsourcing, the IT and telecommunications industries stand out above the rest.

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SMEs Attracted to Outsourcing in the Philippines & Other BPO Hubs

SourceFit

A growing number of small and medium-sized enterprises (SME) and new businesses are attracted to the outsourcing of certain services to optimize savings and business processes. The post SMEs Attracted to Outsourcing in the Philippines & Other BPO Hubs appeared first on. million jobs by the end of 2016.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. This will give you an idea how long an agent can work for your business. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry.

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Leading US Bank Sets Up BPO Center in PH

SourceFit

Ernesto Herrera welcomed the launch of the Wells Fargo business support center. The labor group leader said that the move further added to the country’s reputation as an “an exceptional global hub for labor-intensive and information technology-enabled outsourcing services.” News report. . Reference: – [link].

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AI vs Human in the Business of Customer Care.

Transparent BPO Outsourcing

By Lafayette Moran | VP, Business Development August 2023 In a world where AI is disrupting the traditional customer service landscape, brands are leveraging it to reduce the need for live agent interaction. When this happens, it is essential to […] The post AI vs Human in the Business of Customer Care.

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12 Well-Known Companies That Outsource To Philippines

Magellan Solutions

With over 800 BPO companies, around 1.5 Because of its best value services, it does not only cater to small businesses and startups but even to the key players in the industry. In the beginning, only a team of four people work on the development and management of this project management tool. AXA Insurance. AccorHotels.

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Major US Companies that Used Outsourcing to Recession-Proof Themselves

NoonDalton

Focus your attention on business development: Expand your enterprise rather than merely paying for it. Increase business flexibility and risk-free expansion: With time zone differentials, you may now have your business managed for up to 24 hours. Instead, put your labor fund to use in your company.