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THE SOCAP RECAP – Finding New Pathways to CX

Premier BPO

Last week SOCAP hosted its much-anticipated CX Spring Symposium 2022 – Discovering New Pathways, sharing pandemic-transformation discoveries on the same topic, in which Premier BPO was a sponsor partner. Premier BPO Takeaways from SOCAP Spring Symposium. Utilizing BI chat for business communications. Premier BPO Expert Insight.

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How Does Digitalization Improve Insurance Accounting Outsourcing?

Magellan Solutions

Innovating your insurance accounting outsourcing through digitalization is one way to adapt with the ever changing situation of the industry. Insurance accounting outsourcing has been a big help for any small businesses. However, the current pandemic situation really pushed many businesses to the edge.

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ScaleHub BPO Crowd Boost: Introducing Tropper

ScaleHub

Our next BPO introduction in the ScaleHub BPO Crowd Boost series stakes its claim in 50 years of industry experience. Their expertise allows them to develop and ensure a strong security presence—which is important now more than ever. These BPOs make up our aptly named BPO Crowds. Introducing: Tropper.

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ABCs of Insurance Accounting Outsourcing You Must Be Aware

Magellan Solutions

Insurance Accounting Outsourcing can be advantageous for your agency if you are aware of its ABCs. Insurance accounting outsourcing provides flexibility to insurance agencies of any size. Insurers have tons of challenges to juggle with as queries, competition, and technology change the playing field. Asia Pacific (APAC).

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Top 10 Best BPO for SMEs in Customer Service

Magellan Solutions

That’s when the best BPO companies come to the rescue! For small businesses, the best BPO partner is the cornerstone. What to Look For in an SME Customer Service BPO More than the surface, small and medium enterprises need a Business Process Outsourcing partner for customer services.

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In-house Vs Nearshore/Offshore- Let’s revisit 

Redial

Furthermore, outsourcing companies constantly invest in professional staff and innovative tools to elevate CX operations , that way many businesses don’t have to worry about establishing certain departments or tool acquirement. Worried about other legal inquiries like recruitment, insurance, safety and processes follow-up?

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Why is Philippines BPO the Perfect Choice for Your Outsource Medical Billing Service?

Magellan Solutions

But unlike other BPO functions, any outsourced medical-related tasks require special qualifications. For example, around 200,000 of Filipino registered nurses are currently working in non-hospital jobs like the BPO sector. We will also provide some reasons why many Filipino medical professionals work in the BPO industry.

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