ScaleHub

JANUARY 12, 2022

ScaleHub is excited to announce the newest addition to our team, as Susanne Richter-Wills steps into the role of Vice President Sales for Europe, the Middle East, and Africa (EMEA). Susanne brings her substantial knowledge of the BPO market as she assumes oversight of all sales activities in the EMEA region.

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Sales BPO Insurance Banking 52

Everest Group

SEPTEMBER 21, 2021

On the buy-side, the practice advises buyers on optimizing their sourcing spend by providing fair market price comparables for outsourced services, by understanding the delivery cost structures, and by rationalizing their IT-BPO portfolio. Manage multiple initiatives from business development to client delivery.

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Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

ScaleHub

JUNE 28, 2021

We are thrilled to welcome Dyanix as a ScaleHub Sales Partner. The Dyanix portfolio includes complete solutions and a full range of services supporting European businesses on every level. With Dyanix as a ScaleHub Sales Partner, we look forward to the opportunities afforded by this growing community of international partners.

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Sales Business Process Outsourcing BPO Software 52

Anexa

MARCH 7, 2022

MEXICO CITY, MEXICO – March 1, 2022 – Anexa BPO was named the winner of Gold and Bronze Stevie® Awards in the Customer Service Management Team of the Year and Contact Center of the Year (Over 100 Seats) categories in the 16th annual Stevie Awards for Sales & Customer Service. About Anexa BPO.

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Customer Service Sales BPO Service 40

Magellan Solutions

MAY 5, 2021

How Telecom BPO Services Maximizes Productivity? The telecom BPO services provide a lot of advantages to various industries. It allows them to be more flexible with their business. With this in mind, how exactly telecom BPO services affect different business aspects? It’s been around since the late 1800s.

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BPO Service Sales Call Center 52

Magellan Solutions

SEPTEMBER 21, 2021

However, such a scenario does not render cold calling service ineffective to gain warmer leads and successful sales. . In recent years, the approach to BPO cold calling service has evolved. Nowadays, a lot of innovative CRM tools for cold calling enable sales reps to effectively reach out to prospects. The simple answer is no.

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Service Sales BPO Efficiency 98

Magellan Solutions

SEPTEMBER 22, 2021

B2B Lead generation takes up a lot of time and money for businesses. It’s true that making sales will be tough if your prospects aren’t ready to buy what you’re offering. That is one of the reasons why you should concentrate on filling your sales funnel with fresh transactions on a regular basis.

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Service Sales Outsourcing Call Center 98

Magellan Solutions

JULY 8, 2021

What does it look like in the shoes of a Pay Per Sale Telemarketing Agent? Pay Per Sale Telemarketing also known as pay for performance sales outsourcing is a popular service among small to midsize businesses, especially in the retail and eCommerce industry. An Insider Insight on Pay Per Sale Telemarketing.

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Sales Customer Service BPO Call Center 52

Magellan Solutions

JULY 31, 2021

BPO Philippines remain the top destination to outsource for business worldwide. Operational costs reduction and to boost organizational productivity prompts business leaders to outsource to BPO Philippines. This is because more and more countries intend to leverage BPO to enhance their economy. from 2021 to 2028.

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BPO Call Center Marketing Business Process Outsourcing 52

Magellan Solutions

MAY 17, 2021

How BPO Real Estate Firms Can Maximize Their Operation Through Outsourcing. BPO real estate is no stranger to that need and reaps the benefits of outsourcing in the last few years. How BPO Real Estate Works. Real estate brokers perform BPO which includes property inspection. Also focus on core competency, and save costs.

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BPO Outsourcing Administrative Accounting 52

Magellan Solutions

JUNE 22, 2021

Accounts Receivable Services Can Help Your Business to Get 47% Credit Sales Paid On-time . 93% of businesses suffer from late payments of customers. While most businesses do have formal AR policies, poor execution contributes to the slow conversion. In this case proper focus on accounts receivable policies. .

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Accounting Sales Service Outsourcing 52

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Join Magellan on a journey of expertise, innovation, and success in BPO partnerships, industry innovation, and sustained growth. However, Magellan goes beyond mere numbers.

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BPO Business Process Outsourcing Sales Outsourcing 52

Magellan Solutions

AUGUST 10, 2021

Let’s take a look at why BPO Philippines is your best bet if you want to attract at least 70% of your global consumers. Many corporations turn to BPO Philippines to maximize their potential in terms of profitability and productivity. Almost 90% of businesses in the US belong to the small and medium enterprises (SMEs) group. .

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BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

APRIL 21, 2021

What is KPI in the BPO Philippines ? The BPO Philippines provides several metrics to determine the growth and development of a company. It is an efficient way to plan all your business strategies. Besides that, we will check how the BPO Philippines set KPIs for their business partners. . Call Answer Time.

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BPO Call Center Outsourcing Retail 52

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Join Magellan on a journey of expertise, innovation, and success in BPO partnerships, industry innovation, and sustained growth. However, Magellan goes beyond mere numbers.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Everest Group

SEPTEMBER 18, 2024

On the buy-side, the practice advises buyers on optimizing their sourcing spend by providing fair market price comparable for outsourced services, by understanding the delivery cost structures, and by rationalizing their IT-BPO portfolio.

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Service Global Sourcing Advisory Advisory Research 100

Magellan Solutions

MARCH 26, 2024

That’s when the best BPO companies come to the rescue! For small businesses, the best BPO partner is the cornerstone. What to Look For in an SME Customer Service BPO More than the surface, small and medium enterprises need a Business Process Outsourcing partner for customer services.

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Customer Service BPO Service Nearshoring 52

Magellan Solutions

JULY 30, 2021

Let’s take a quick look at how Magellan Solutions managed to be consistent at the top spot of BPO Philippines over the last 3 years. Magellan Solutions will celebrate its 18th year as one of the best in the BPO Philippines for small and medium enterprises (SMEs). We will also show you the top BPO Philippines from 2019 to 2021.

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BPO Call Center Outsourcing Business Process Outsourcing 52

Magellan Solutions

MAY 8, 2021

So in this article we will discuss the relevance of VA to businesses and when is the right time to get one for your company? What Does Personal Virtual Assistant Philippines BPO do? Virtual Assistance Agents assist business owners in handling day-to-day tasks for their company. Want to focus on building your business.

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BPO Business Process Outsourcing Outsourcing Content Writing 52

Magellan Solutions

AUGUST 6, 2021

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. What Admin Function Tasks Your Start-up Business Should Have That BPO Companies in Metro Manila Can Offer?

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BPO Service Call Center Accounting 52

NoonDalton

FEBRUARY 20, 2023

Focus your attention on business development: Expand your enterprise rather than merely paying for it. Increase business flexibility and risk-free expansion: With time zone differentials, you may now have your business managed for up to 24 hours. For those who are locals, sales teams are typically an outsourced service.

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Outsourcing Offshoring Sales Manufacturing 98

Magellan Solutions

JULY 7, 2021

Outsourcing to BPO Philippines and other nations reduce the chances for American citizens to get jobs? Location and economy directly affects BPO pricing. This inspires businesses to outsource core and non-core services to BPO Manila Philippines and other countries to support the slow and steady collapse of the economy.

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BPO Jobbing Call Center Business Process Outsourcing 52

Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

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BPO Call Center Outsourcing Customer Service 52

Anexa

MARCH 7, 2023

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.

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Customer Service Sales Service Business Development 40

Magellan Solutions

MARCH 29, 2018

Most BPO companies in the Philippines are customer service call centers that can handle basic to complex services such as help desk and order taking. It is an integral part of any business because it opens several opportunities to generate more sales (for both B2C and B2B) and develop partnerships (B2B). Newspaper Ads.

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Call Center BPO Engineering Outsourcing 17

Magellan Solutions

JANUARY 26, 2024

Their blueprint teaches invaluable lessons for achieving agility and excellence in the BPO industry. The Magellan Playbook: Key Approaches for Enduring Success Magellan Solutions has refined a blueprint for excellence centered around client relationships, adaptability, and talent development. Let’s dive in!

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BPO E-Commerce Right-Sizing Outsourcing 52

Magellan Solutions

APRIL 25, 2023

Answering service agents filter and prioritize calls according to your business needs. They take messages when you can’t respond to them, block unwanted sales calls, and connect VIPs as necessary. In that way, your employees can focus on core business tasks without compromising excellent customer service.

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Service Offshoring Customer Service BPO 93

Magellan Solutions

AUGUST 2, 2021

Telemarketing Philippines is obviously making a conscious effort to eradicate common misconceptions when outsourcing to a BPO company. Around 68% of businesses in the US outsourced their functions to an offshore company like telemarketing Philippines. We will also discuss how BPO companies work out these misconceptions.

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Call Center BPO Sales Outsourcing 52

Blue Ocean

APRIL 16, 2024

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award. Another judge wrote, “Wow!

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Contact Center Outsourcing Sales Customer Service Insurance 59

Magellan Solutions

JUNE 15, 2021

We will also discuss its role in helping companies create and retain more value from its sales. Marketing and Sales – The activity of attracting potential customers to make purchases. After-sale Services – The activity that refers to the extent to which a firm provides assistance to their customers.

Customer Support 52

Customer Support Outsourcing Service Sales 52

Magellan Solutions

MAY 14, 2021

Consequently, BPO companies, specially in the Philippines , remain strong and continue to drive results despite the risk presented by Covid-19. However, despite the positive outlook and the perks of having a BPO, those who already have a traditional call center partner are getting tired and not being satisfied.

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Call Center BPO Customer Service Sales 52

Magellan Solutions

MAY 20, 2024

The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. The noteworthy revenue earned by the BPO industries was more than $32.5 No business will miss out on any chance to tap this thriving sector to ensure its fast-track growth. billion in the year 2022.

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Call Center BPO Outsourcing E-Commerce 52

Magellan Solutions

JANUARY 22, 2024

Business Process Outsourcing (BPO) BPO expands beyond manufacturing to other industries. Business functions are outsourced to vendors through BPO. Historically used by industrial firms, BPO now applies to many industries. It differs from BPO, which focuses on labor and operations.

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Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Magellan Solutions

JULY 28, 2021

BPO Companies Trained Filipino Telemarketers to Listen Before Pitching the Product. It is due to the fact that telemarketers tend to be forceful when it comes to closing the sales immediately. . Many BPO Philippines trained their agents to listen and connect with their customers for easier conversation. Event Marketing (73%).

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Call Center BPO Sales Outsourcing 52

Influx

APRIL 18, 2024

Jump ahead: Influx Helpware Ascensos SkyCom RPM BPO Essential considerations for outsourcing SaaS customer support SaaS customer service outsourcing The 5 best SaaS customer support companies 1. Influx offers a comprehensive suite of services ranging from live chat, phone support, email, and social media as well as sales solutions.

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Customer Support Nearshoring BPO Outsourcing 52

Blue Ocean

APRIL 16, 2024

Blue Ocean, a world-leader in customer care solutions, was awarded a Silver Stevie® Award in the “Contact Center Outsourcing Provider of the Year” category at the 18th annual Stevie Awards for Sales & Customer Service. This is Blue Ocean’s fourth Stevie Award. Another judge wrote, “Wow!

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Contact Center Outsourcing Sales Customer Service Insurance 52

Magellan Solutions

SEPTEMBER 9, 2021

Omni channel BPO offers customer service functions that use hosted, cloud-based call center software. Which can reflect poorly on your business. . Omni Channel BPO Saves Organizations During the Pandemic. Various channels further eliminate the linear path of customers reaching your business when they have issues.

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Call Center BPO Customer Service Outsourcing 52