Remove BPO Remove Business Process Outsourcing Remove Conference
article thumbnail

Mergers and Acquisitions: Navigating your BPO Through a Pandemic

VXI

In the Business Process Outsourcing services (BPO) industry, business industries in the thick of the pandemic have adopted customer service solutions to enhance client relations and improve quality assurance. Change is constant in all businesses, most especially in the BPO industry.

BPO 94
article thumbnail

The Present And Near-Future For BPO

Intelligent Sourcing

The Quantanite team was present at the recent CX Outsourcers conference in Glasgow, Scotland. The event focused exclusively on the Business Process Outsourcing (BPO) industry and explored current issues in the market and potential future trends.

BPO 52
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Is Outsourcing? All You Need To Know!

31 West

Everywhere you go, from conferences to online forums to your next door neighbor who doesn’t know what TMI is, everyone’s talking about outsourcing. WHAT IS OUTSOURCING? BPO, KPO and ITO? But what does it really mean? What Do They Mean?

article thumbnail

PH to host international contact center conference and expo

SourceFit

The Philippines will host the 9th International Contact Center Conference and Expo (ICCCE) on August 28 to 30. Thousands of delegates from across the globe are expected to attend the conference and expo which will be held for the first time in Cebu City, Philippines. . Reference: – [link].

article thumbnail

Will BPO Philippines Benefit From a Long-Term Remote Strategy?

Magellan Solutions

BPO Philippines has been adapting a remote strategy for a year, is it time to permanently conform to it? Employees around the world are becoming accustomed to business-wide remote work arrangements, video conferences, and virtual collaborations. . Is a Work From Home Setup Effective in BPO Philippines? Premier BPO.

BPO 52
article thumbnail

RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

Raya Contact Center

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. Just like Facebook’s rebranding and new name Meta, RCC’s transformation to RCX has been buzzworthy in the BPO industry. The main strategic goal was pushing through with its directional change and digital transformation.

article thumbnail

How to Navigate your Company Through a Merger or Acquisition

VXI

In the Business Process Outsourcing services (BPO) industry, business industries in the thick of the pandemic have adopted customer service solutions to enhance client relations and improve quality assurance. Change is constant in all businesses, most especially in the BPO industry.

BPO 90