Influx

MARCH 1, 2023

Outsourcing continues to trend upward and is utilized by businesses around the globe. In fact, 90% of the world’s Fortune 500 companies have multiyear business process outsourcing (BPO) contracts. In this report, learn how outsourcing can improve business operations and boost efficiency.

Efficiency 52

Efficiency Outsourcing Business Process Outsourcing BPO 52

VXI

OCTOBER 25, 2022

Los Angeles, CA (October 25, 2022) – VXI Global Solutions, a leading BPO and CX provider, was recently recognized by Everest Group as a Major Contender in their 2022 Customer Experience Management (CXM) Services PEAK Matrix® Assessment. Download the Everest Peak Matrix Report 2022 here.

Advisory 52

Advisory BPO Service Business Process Outsourcing 52

Metasource

AUGUST 10, 2022

Partnering with the right business process outsourcing (BPO) company will make transitioning to a paperless office simple. A good partner will handle the document scanning process no matter what type or how many documents you have. Do you already have a trusted partner for going paperless?

BPO 52

BPO Human Resources Business Process Outsourcing Out-Tasking 52

Metasource

JANUARY 5, 2022

Forward-thinking companies are quickly adopting new technology solutions and partnering with business process outsourcing (BPO) companies to boost productivity, operate more cost-effectively, and, ultimately, successfully navigate inflation. Could outsourcing and digitization be the solution to rising costs?

Outsourcing 52

Outsourcing Service Labor Costs Business Process Outsourcing 52

Magellan Solutions

JUNE 1, 2021

And as expected, Facebook is the most downloaded application on iPhones, Blackberrys, and phones running Windows Mobile. What does it mean for Non-voice BPO? That is the reason why BPOs are starting to offer 24/7 email support to stay connected with customers. It is the future of BPO. The research notes that: .

Customer Service 52

Customer Service Outsourcing Service Call Center 52

Magellan Solutions

DECEMBER 28, 2015

Many small, medium, and large-scale companies have partnered with call centers and other business process outsourcing (BPO) companies for purposes of decreasing their overhead costs while increasing productivity and efficiency. Not all call centers and BPO companies offer this testing service to their clients.

Call Center 40

Call Center Outsourcing Service BPO 40

SIG Speaks

JANUARY 3, 2022

Download the guide to learn the 5 principles you need to guide your business’s journey towards sustainability. Download today to know what you want from a digital transformation. Download this paper and explore 10 effective tips for a smarter procurement journey. Download the insights. learn more. . learn more.

Sourcing 40

Sourcing Business Process Outsourcing Automation BPO 40

Metasource

OCTOBER 19, 2021

As a SOC 2 Type 2 certified and HIPAA compliant company, MetaSource’s processes are audited annually by a third party, ensuring service quality and document security. As a SOC 2 Type 2 certified and HIPAA compliant company, our processes are audited annually by a third party, ensuring service quality and document security.

Out-Tasking 52

Out-Tasking Automation Jobbing BPO 52

SIG Speaks

NOVEMBER 30, 2021

Download the guide to learn the 5 principles you need to guide your business’s journey towards sustainability. Download today to Knowing what you want from a digital transformation. Download this paper and explore 10 effective tips for a smarter procurement journey. Download the insights. learn more. .

Sourcing 40

Sourcing Business Process Outsourcing Automation Reduced Costs 40

Capgemini

JANUARY 19, 2022

Stephen Barnett is responsible for designing and implementing core digital customer operations technology solutions, leveraging his 19 years of BPO call center industry knowledge to improve our client’s customer experience. Go to the next section > Back to homepage > Download the full magazine. Read more in this section.

Robotics Process Automation 52

Robotics Process Automation Data Entry Call Center BPO 52

SIG Speaks

FEBRUARY 1, 2022

Download the full report for key findings from the survey, as well as a summary of the benefits of digitization and how to overcome the main challenges procurement executives are facing during their digital transformation journeys. Download this report to tap into Gartner expertise. learn more. . learn more. . learn more. .

Sourcing 40

Sourcing Automation Advisory Shared Services 40

SIG Speaks

FEBRUARY 1, 2022

Download the full report for key findings from the survey, as well as a summary of the benefits of digitization and how to overcome the main challenges procurement executives are facing during their digital transformation journeys. Download this report to tap into Gartner expertise. learn more. . learn more. . learn more. .

Sourcing 40

Sourcing Automation Advisory Shared Services 40

Metasource

FEBRUARY 6, 2024

For some businesses, in-house staff takes on the expert human assistance role. For others, business process outsourcing (BPO) services make more sense. We can help you determine which is a better fit for your organization and assist in developing a strategy.

Human Resources 52

Human Resources Out-Tasking Automation Collaborations 52

SIG Speaks

MARCH 1, 2022

Download the full report for key findings from the survey and a summary of the benefits of digitization and how to overcome the main challenges procurement executives are facing during their digital transformation journeys. Download this report to tap into Gartner's expertise. learn more. . learn more. . learn more. . learn more.

Sourcing 40

Sourcing Shared Services Automation Outsourcing 40

SIG Speaks

NOVEMBER 1, 2021

With the evolving business landscape, there is no such thing as ‘business as usual’ and procurement is encouraged to adopt a smarter, better approach to business spend management. Download this paper and explore 10 effective tips for a smarter procurement journey. Download the insights. learn more. .

Co-Sourcing 40

Co-Sourcing Sourcing Automation Business Process Outsourcing 40

Capgemini

JANUARY 20, 2022

Go to the next section > Back to homepage > Download the full magazine. Jörg Junghanns leverages innovation and a strategic and service mindset to help clients transform their supply chain operations into a growth enabler. Read more in this section. Subscribe to Innovation Nation.

Government 52

Government Service Business Process Outsourcing BPO 52

Capgemini

JANUARY 19, 2022

Go to the next section > Back to homepage > Download the full magazine. Scott Manghillis helps clients transform their technology into digital, omnichannel, personalized solutions. Read more in this section. Subscribe to Innovation Nation.

Healthcare 52

Healthcare Reduced Costs Analytics Efficiency 52

Pure Moderation

AUGUST 18, 2022

We’re a global business process outsourcing provider developing tailor-made solutions for our partners. We offer customer care , data entry , data labelling , and other seasonal BPO services. Customers get the software through the internet rather than installing or downloading the application on their systems.

Customer Support 52

Customer Support Customer Service Out-Tasking Software 52

Capgemini

JANUARY 19, 2022

Antoine Grappin focuses on digital transformation driven by technology across sectors and business processes globally. Go to the next section > Back to homepage > Download the full magazine. Read more in this section. Subscribe to Innovation Nation.

Regulations 52

Regulations Design Analytics Engineering 52

Capgemini

JANUARY 20, 2022

Divya Turner is the current global process owner for order-to-cash (O2C), the product owner for AI. Go to the next section > Back to homepage > Download the full magazine. Receivables, and has over 15 years of experience in driving innovation in O2C. Read more in this section. Subscribe to Innovation Nation.

Finance 52

Finance Accounting Automation Analytics 52

Mercans

MAY 18, 2021

USA Payroll Outsourcing and PEO/GEO Services Leader Publishes Payroll & HR Insights for the USA (United States of America). payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published its most recent Payroll & HR Insights for the USA. BPO Services.

Payroll 95

Payroll Outsourcing Insurance Regulations 95

Capgemini

JANUARY 20, 2022

Go to the next section > Back to homepage > Download the full magazine. Mahalakshmi Ramakrishnan leads multi-national multi-cultural teams and transformation projects across the accounts payable. Read more in this section. Subscribe to Innovation Nation.

Finance 52

Finance Reduced Costs Accounting Analytics 52

Pure Moderation

AUGUST 31, 2021

And it’s not just podcasts, audiobook downloads also saw growth of 21% between 2019 and 2020. Just over 300,000 new podcasts were created in 2019 while 2020 saw that number increase to almost 900,000. That’s almost 2 new podcasts every minute! The Podcasting/Audio Revolution.

Government 52

Government Banking Jobbing Automation 52

Mercans

MAY 18, 2021

We work with any business size and process direct payments to your employees in their local currency. payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published its most recent Payroll & HR Insights for the USA. Mercans’ USA Payroll Outsourcing Solutions.

Payroll 52

Payroll Outsourcing Insurance Regulations 52

Mercans

MAY 18, 2021

USA Payroll Outsourcing and PEO/GEO Services Leader Publishes Payroll & HR Insights for the USA (United States of America). payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published its most recent Payroll & HR Insights for the USA. BPO Services.

Payroll 52

Payroll Outsourcing Insurance Regulations 52

Raya Contact Center

JULY 7, 2024

The leading bank in Egypt embarked on a transformative journey and partnered with RAYA CX to scale its Human Resources Outsourcing (HRO) operations and enhance its Business Process Outsourcing (BPO) capabilities to better serve its 19 million customers. DOWNLOAD THE CASE STUDY Field is required!

Banking 45

Banking BPO E-Commerce Call Center 45

Raya Contact Center

JULY 7, 2024

The leading bank in Egypt embarked on a transformative journey and partnered with RAYA CX to scale its Human Resources Outsourcing (HRO) operations and enhance its Business Process Outsourcing (BPO) capabilities to better serve its 19 million customers. DOWNLOAD THE CASE STUDY Field is required!

Banking 40

Banking BPO E-Commerce Call Center 40