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Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO. The post Meet the Premier BPO team to Elevate your CX.
Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.
Explore the cutting-edge technology, and applications of automation and AI, and gain expert insights at the ICMI Contact Center Expo 2023; the most customized Contact Center Event set to take place from October 16th to 19th in Orlando, Florida. Top 10 Sessions Recommended by Premier BPO: 1.
Session on Best Practices by Premier BPO: Hear from our outsourcing expert, Premier BPO COO, Dave Shapiro on the Best Practices of Offshore Outsourcing. The event presents the challenges and progress made over time, and a chance to connect with like-minded peers to explore new opportunities.
Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO.
The Call & Contact Center Expo is an industry event catering to professionals in the customer care, contact center, and customer experience field. The event was an excellent opportunity for organizations to connect and strategize on optimizing Customer Experience (CX) for their client base.
Premier BPO was there to engage with this audience of over 7,000 registered attendees. Among the leadership present at the event, our COO, Dave Shapiro had a short interview with the event sponsor, TMC’s Group Editor in Chief, Rich Tehrani. MSP EXPO Key Takeaways by Premier BPO. How to Hire in 2022 Premier BPO Insight.
Event Overview: SSOW is the largest global outsourcing platform that brings together outsourcing industry professionals, executives, speakers, and business owners under one roof. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.
Join us at this year’s Fall SOCAP event for a dynamic experience filled with expert insights, community summits, networking opportunities, and transformative tips from industry pros and trailblazers. About Premier BPO Premier BPO seeks to be a seamless extension of its client’s business processes.
Premier BPO attended as a First-Timer Orientation specialist. Here’s part two of our blog series with key takeaways form the event. You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. About Premier BPO.
This year’s Fall SOCAP event featured a comprehensive lineup of experts, collaborative community summits, valuable networking prospects, and practical advice from experienced industry professionals and innovators. Watch the live video of Premier BPO receiving the award here: www.youtube.com/watch?v=3tm9NdPGiRQ
In today’s fast-paced business environment, more companies are turning to co-sourcing to meet their operational needs. Co-sourcing, a hybrid model, combines in-house resources with external expertise from outsourcing companies. This model blends the strengths of both in-house teams and external partners.
This year SOCAP hosted the Indy Fall Symposium SOCAP 2022 in Indianapolis, with Premier BPO returning as a First Timer’s Orientation sponsor. Premier BPO specializes in helping first-time outsourcers explore and rollout a hybrid workforce. commented Premier BPO COO, Dave Shapiro. commented Premier BPO COO, Dave Shapiro.
This year’s Indy Fall symposium saw Premier BPO return as the orientation hosts for First. Continued below in our three-part series blog, is key takeaways from the event, with focus on the. This is a win-win solution that Premier BPO offers and it comes with its own set. About Premier BPO. every year. time attendees.
Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. Premier BPO Exhibit: Learn how to elevate your customer experience and streamline your operations with Premier BPO.
Premier BPO has successfully addressed this issue for their clients, consistently growing their revenue and allowing them to invest in innovation and product development. At Premier BPO , we provide a range of services to ensure that software publishers can focus on research and development and innovation in their software products.
Last week SOCAP hosted its much-anticipated CX Spring Symposium 2022 – Discovering New Pathways, sharing pandemic-transformation discoveries on the same topic, in which Premier BPO was a sponsor partner. Premier BPO Takeaways from SOCAP Spring Symposium. Premier BPO Expert Insight. Premier BPO Experience. The W.I.S.E.R
Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. Premier BPO was a sponsor at the event and showcased at booth #108.
1 With consumer trust and regulatory scrutiny at an all-time high, companies that prepare to tackle unexpected events can transform these challenges into opportunities for growth. According to Sedgwick Brand Protection’s 2024 State of the Nation Recall Index, 3,301 recall events occurred across five industries in 2023.
To successfully outsource part of your Finance department or service banner, it is imperative to pick the right BPO partner. As innumerable bpo companies offer F&A services , not all will be the right fit for your business needs. are some of Outsourcing in Finance and Accounting services that can be sublet. Improved Productivity.
By working with a strategic co-sourcing partner , companies can mitigate risks, protect their reputation, and maintain operational continuity. Scalability Without Disruption Recall events require rapid mobilization of resources.
Here are reasons why companies outsource some of their tasks to business process outsourcing ( BPO ) companies. . Source: Magellan Solutions. 7 EXAMPLES OF OUTSOURCING FAILURES: REAL LIFE EVENTS . The event involving IBM and Queensland Health Department, puts the spotlight on examples of bad outsourcing. CASE STUDY.
We have a host of resources, insights and events to help you deliver on procurement's new future. . November SIGnature Events. After an amazing Global Executive Summit, the SIG team is hard at work to bring you our next in-person event of the year, our SIGnature Events. Northeastern Regional SIGnature Event.
The SIG team is in overdrive to bring you our first in-person event of the year, the Global Executive Summit. Connecting the Dots Between ESG Objectives and Source-to-Pay Processes. Digital Disruption in Sourcing and Procurement. Sourcing Industry Landscape Podcast. Procurement 3.0 SIG Global Executive Summit.
Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries! Demystifying eAuctions – How to Source Smarter, Faster and Better. Demystifying eAuctions – How to Source Smarter, Faster and Better. register now. .
On September 15, Nitin Khorana, Vice President from Icertis, will explore maximizing supply chain potential with contract intelligence, followed by topic-based discussions on digitalization within procurement and sourcing. How can you keep one step ahead and gain full visibility into your source-to-pay process? register now. .
The week-long event featured insightful sessions, networking opportunities, preparties, scavenger hunts, and golf tournaments, keeping participants engaged. Also touching upon common misconceptions regarding offshoring, the Premier BPO COO presented interesting viewpoints alongside other panelists.
payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published its most recent Payroll & HR Insights for the USA. Business can also be conducted through general or limited partnerships or co-operatives. Banquet event fee. Source Income of Foreign Persons. BPO Services.
payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published its most recent Payroll & HR Insights for the USA. Business can also be conducted through general or limited partnerships or co-operatives. Banquet event fee. Source Income of Foreign Persons. BPO Services.
payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published its most recent Payroll & HR Insights for the USA. Business can also be conducted through general or limited partnerships or co-operatives. Banquet event fee. Source Income of Foreign Persons. BPO Services.
1 With consumer trust and regulatory scrutiny at an all-time high, companies that prepare to tackle unexpected events can transform these challenges into opportunities for growth. According to Sedgwick Brand Protection’s 2024 State of the Nation Recall Index, 3,301 recall events occurred across five industries in 2023.
To address the multifaceted challenges of product recalls, companies must adopt a co-sourcing approach that integrates expert recall management with tailored, end-to-end solutions. Moreover, recalls place severe strain on internal teams that are neither resourced nor equipped to handle the scale and intensity of these events.
By working with a strategic co-sourcing partner , companies can mitigate risks, protect their reputation, and maintain operational continuity. Scalability Without Disruption Recall events require rapid mobilization of resources. We aim to reduce financial exposure, support regulatory compliance, and foster customer trust.
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