Premier BPO

JUNE 2, 2022

Cloud-enabled infrastructure has become a necessity post-pandemic, giving rise to Managed IT Services , particularly to support a hybrid workforce. Deemed “The Premier Conference and Networking Summit for MSPs ”, the event brings together industry moguls, MSPs, VARs , resellers, agents, analysts, SMBs , and solution providers alike.

BPO 130

BPO Cybersecurity Sales Collaborations 130

Transparent BPO Outsourcing

FEBRUARY 23, 2023

Developing Your Talent Pipeline and Other Hot Topics Training, leadership development, learning and performance professionals came together in Orlando for the 46th Annual Training Conference & Expo.

BPO 52

BPO Offshoring Customer Service Outsourcing 52

Everest Group

MAY 28, 2024

In this issue, you’ll learn more about a new report type called the Service Provider Compass – and as the name implies, it’s all about location, location, location. Lastly, we’ll take a look at the Price Genius offering that just launched in January to enable IT service providers to more effectively price and solution their proposals.

Retail 130

Retail Healthcare Right-Sizing Research 130

Everest Group

MAY 28, 2024

In this issue, you’ll learn more about a new report type called the Service Provider Compass – and as the name implies, it’s all about location, location, location. Lastly, we’ll take a look at the Price Genius offering that just launched in January to enable IT service providers to more effectively price and solution their proposals.

Retail 130

Retail Healthcare Right-Sizing Research 130

Magellan Solutions

MAY 5, 2021

How Telecom BPO Services Maximizes Productivity? The telecom BPO services provide a lot of advantages to various industries. But, continuous innovation of the services allows them to survive the changes. With this in mind, how exactly telecom BPO services affect different business aspects?

BPO 52

BPO Service Sales Call Center 52

Magellan Solutions

JULY 16, 2021

What exactly is Fintech BPO ? It’s a term for any technology that’s used to augment, streamline, digitize or disrupt traditional financial services. If there’s anything to be expected from a fintech bpo company in the Philippines , it’s the country’s talented workforce. Mobile Payments are Catching On.

BPO 52

BPO Banking IT Outsourcing Design 52

Magellan Solutions

AUGUST 6, 2021

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. But now, many companies that outsource to Philippines also have their eyes on their non-voice services.

BPO 52

BPO Service Call Center Accounting 52

NoonDalton

SEPTEMBER 29, 2021

The Internet is awash with painful outsourced customer service problems. We’re here to root out the most common outsourced customer service problems… and offer some sage advice. . What Are the Outsourced Customer Service Problems Every Business Deals With? It seems to be an inescapable topic. Language and Communication Issues.

Customer Service 97

Customer Service Outsourcing Service Right-Sizing 97

Magellan Solutions

JUNE 19, 2017

To further develop Magellan Solutions’ services in delivering the finest customer experiences and back-office support, the company’s CEO Fred Chua attended last month two large international technology and development events. B2B technology exhibition and conference. and Startrek.

Call Center 78

Call Center BPO Software Information Technology 78

31 West

JUNE 9, 2018

Everywhere you go, from conferences to online forums to your next door neighbor who doesn’t know what TMI is, everyone’s talking about outsourcing. Imagine you’re a software developer or a health care service provider; your core strength lies in developing awesome applications or delivering best-in-class healthcare services.

Outsourcing 130

Outsourcing Content Writing Nearshoring Offshoring 130

Magellan Solutions

APRIL 7, 2021

Choosing the most accurate medical transcription service. Outsourcing to medical transcription services . Transcription services often have several layers of quality control. Some services charge a fee per line of transcription. All these services above allow doctors to have more personal encounters with patients.

BPO 52

BPO Outsourcing Software IT Outsourcing 52

Magellan Solutions

DECEMBER 11, 2021

A BPO education center is an institution that provides instruction and training in a wide variety of subjects. Educational services are commonly delivered by teachers, professors, and/or instructors. . But how do BPO handles them? How BPO Handles The Various Education’s Pain Points. This is where we come in. TALK TO US!

BPO 52

BPO Outsourcing Administrative Service 52

Magellan Solutions

AUGUST 21, 2021

BPO Philippines has been adapting a remote strategy for a year, is it time to permanently conform to it? Employees around the world are becoming accustomed to business-wide remote work arrangements, video conferences, and virtual collaborations. . Is a Work From Home Setup Effective in BPO Philippines? Fusion BPO Services.

BPO 52

BPO Call Center Business Process Outsourcing Outsourcing 52

NoonDalton

JULY 22, 2024

Choosing the right call center or business process outsourcing (BPO) vendor can significantly enhance customer experience and drive growth. So, when is the right time to start looking for new call center and BPO vendors? Recognizing When It’s Time for a Change All BPOs face occasional performance and staffing challenges.

Call Center 52

Call Center BPO Right-Sizing Nearshoring 52

Everest Group

JULY 28, 2023

We’ll discuss the following questions, plus your own challenges: What is going on with attrition and retention at leading service providers? Have price increases leveled out? Which roles still demand a premium? Should we consider new locations onshore, nearshore, or offshore?

Nearshoring 130

Nearshoring Offshoring BPO Sourcing 130

Everest Group

JULY 28, 2023

We’ll discuss the following questions, plus your own challenges: What is going on with attrition and retention at leading service providers? Have price increases leveled out? Which roles still demand a premium? Should we consider new locations onshore, nearshore, or offshore?

Nearshoring 130

Nearshoring Offshoring BPO Sourcing 130

Magellan Solutions

MARCH 29, 2018

Most BPO companies in the Philippines are customer service call centers that can handle basic to complex services such as help desk and order taking. Chances are high that there are advertisements which can give you ideas about call center companies that offer telemarketing services. Conferences. Newspaper Ads.

Call Center 17

Call Center BPO Engineering Outsourcing 17

Anexa

AUGUST 15, 2023

About Anexa BPO We’re a Mexican company with over 20 years’ experience in offering tailored solutions to a wide variety of companies to accomplish diverse business goals, whether they be centered around customer experience or by acting as a strategic outsourcing partner.

BPO 52

BPO Customer Service Sales Outsourcing 52

Magellan Solutions

OCTOBER 18, 2019

Department of Health and Human Services’ Office for Civil Rights (HSS-OCR) implements stricter enforcement of patients’ rights to access their information. During the 11th annual HIPAA conference, OCR Director Roger Severino emphasized that “it’s time for serious enforcement, especially when we are moving to a full mobile data cloud age.”.

BPO 68

BPO Healthcare Call Center Jobbing 68

Anexa

AUGUST 12, 2022

Anexa BPO won in the Company of the Year – Diversified Services – Large (Silver); Customer Service Team of the Year (Silver); Communications Department of the Year (Silver); and Company of the Year – Business or Professional Services – Large (Bronze) categories. About Anexa BPO. About the Stevie Awards.

BPO 52

BPO Customer Service Sales Outsourcing 52

VXI

NOVEMBER 11, 2021

In the Business Process Outsourcing services (BPO) industry, business industries in the thick of the pandemic have adopted customer service solutions to enhance client relations and improve quality assurance. Change is constant in all businesses, most especially in the BPO industry. Post-Pandemic Mergers and Acquisitions.

BPO 90

BPO Call Center Business Process Outsourcing Outsourcing 90

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Prove that collaboration doesn’t have to happen in a conference room? The funding for business services innovation is showing signs of drying up. For the first time in its short history, the model was tested, and it passed with flying colors.

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

Raya Contact Center

MARCH 10, 2022

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. With expansion plans into new regions and the growth of its digital suite of services, RCX is on the right track towards achieving its objectives. The key pillars of RCX’s strategy for the near future are three.

Global Outsourcing 98

Global Outsourcing Business Process Outsourcing Outsourcing BPO 98

Anexa

FEBRUARY 6, 2023

Anexa is a finalist in categories that recognize the achievements of companies dedicated to customer service, such as Contact Center of the Year over 100 stations for business services. Through the integration between technology, processes, and human talent, we are committed to transform customer service into meaningful experiences.

Customer Service 40

Customer Service Sales BPO Service 40

Future of Sourcing

JUNE 12, 2018

Fortunately for both providers and buyers of these services, there are destinations aplenty from which to choose. Its government has prioritized attracting new BPO investment, touting the country’s skilled labor force, incentives and focus on quality. Egyptian BPO 2.0 is a reality.

BPO 52

BPO Offshoring Nearshoring Contact Center Outsourcing 52

Anexa

MARCH 7, 2022

MEXICO CITY, MEXICO – March 1, 2022 – Anexa BPO was named the winner of Gold and Bronze Stevie® Awards in the Customer Service Management Team of the Year and Contact Center of the Year (Over 100 Seats) categories in the 16th annual Stevie Awards for Sales & Customer Service. About Anexa BPO. About The Stevie Awards.

Customer Service 40

Customer Service Sales BPO Service 40

SourceFit

APRIL 7, 2015

Mercado based his positive expectations on the number of BPO firms expanding their operations and on new locators. . BPO Philippines revenues hit $7.1 The latest figures from the World Trade Organization and the United Nations Conference on Trade and Development placed the $7.1 billion in the third quarter of 2014, 11.8

BPO 40

BPO Business Process Outsourcing Outsourcing Government 40

Magellan Solutions

JUNE 17, 2021

When it comes to Transcription Services Brisbanes , to win more customers you need to stand out. There are plenty of ways to rise among the competition in transcription services australia. . You can focus on the speed of service or on the quality. 5 Reasons to Outsource Your Transcription Services Needs.

Outsourcing 52

Outsourcing Service BPO Out-Tasking 52

Magellan Solutions

OCTOBER 17, 2022

Is your startup financial investment sufficient in availing of the services in the contract? Learn more about the options you have through BPO seat leasing. Types of BPO Leasing Seat. Nowadays, small and medium enterprises benefit from BPO leasing seats and even large companies. Call Center Seat Leasing Benefits.

BPO 75

BPO E-Commerce Call Center Offshoring 75

Anexa

MARCH 7, 2022

ANEXA BPO WINS GOLD AND BRONZE STEVIE® AWARDS IN 2021 INTERNATIONAL BUSINESS AWARDS®. Anexa BPO was named the winner of a Gold Stevie Award in the Customer Service Department of the Year category and a Bronze Stevie in the Company of the Year – Business Services – Large category. About Anexa BPO.

BPO 40

BPO Customer Service Sales Outsourcing 40

NoonDalton

JANUARY 26, 2022

They must deal with essential issues via video conferences, phone, email, and chat. See the professional BPO services our virtual teams provide here, including: Sales Support. See our BPO case studies to see how we’ve helped businesses to grow. 7 Best Practices for Working Within and Managing Virtual Teams.

Out-Tasking 98

Out-Tasking BPO Collaborations Insurance 98

NoonDalton

DECEMBER 27, 2021

Instead of picking up the phone, you may have found yourself communicating more frequently via text-based services like Slack or Email. While you may be communicating with your staff online via weekly video conference sessions, we understand that these catch-ups typically leave a lot to be desired. Customer Support. Data Processing.

BPO 98

BPO Insurance Customer Support Sales 98

NoonDalton

NOVEMBER 29, 2021

We’re always willing and available to accommodate them, whether they prefer to pick up the phone, send us an email, talk face-to-face through video conference, or even have us come to their location. See our professional BPO services here, including: Sales Support. Customer Support. Recruitment Process Outsourcing.

Outsourcing 96

Outsourcing BPO Out-Tasking Insurance 96

NoonDalton

DECEMBER 6, 2021

And, no matter how spectacular video and virtual conferences are, there is a true sense of isolation when we can’t get together. See our professional BPO services here, including: Sales Support. See our BPO case studies to see how we’ve helped businesses to grow. There are additional sources of distraction.

BPO 98

BPO Collaborations Insurance Sourcing 98

Magellan Solutions

SEPTEMBER 8, 2021

With the number of Customer Support Outsourcing Services in the country, what is the best? Customer support is so broad that it can also encompass IT, Marketing and HR services. There is really no possible way to rank all of the customer outsourcing services in the country as each SMEs and large company has different needs and demands.

Customer Support 52

Customer Support Outsourcing Human Resources Service 52

Magellan Solutions

JUNE 11, 2021

Local vs. overseas transcription services. What’s the going rate for transcription services. ? Projects that are critical to making business decisions, like conference calls and annual meetings. Most are employed under BPOs like Magellan Solutions. Outsourcing transcription services gets the job done quicker. .

Offshoring 52

Offshoring BPO Outsourcing Software 52

Magellan Solutions

JULY 6, 2022

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. But now, many companies that outsource to Philippines also have their eyes on their non-voice services.

BPO 40

BPO Service Call Center Accounting 40