Remove BPO Remove Download Remove Service
article thumbnail

Everest Group Unveils 8th Annual Business Process Services Top 50 | Press Release

Everest Group

ADP, Teleperformance, Accenture, Concentrix and Sitel Group take Top 5 spots among world’s largest third-party BPS providers DALLAS, June 1, 2022 — Everest Group today released the eighth annual edition of “The Everest Group BPS Top 50 ,” a ranking of the world’s largest third-party providers of business process services (BPS).

Service 130
article thumbnail

Everest Group Unveils 9th Annual Business Process Services Top 50

Everest Group

DALLAS, JUNE 8, 2023 — Everest Group today released the ninth annual edition of “The Everest Group BPS Top 50 ,” a ranking of the world’s largest third-party providers of business process services (BPS). Service providers’ ability to quickly figure out a way to ride this wave of disruption will define their future success.” to 8.5%.

Service 130
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Intelligent Process Automation (IPA) PEAK Matrix® Assessment 2023

Everest Group

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants. LEARN MORE ABOUT Top Service Providers

article thumbnail

Intelligent Process Automation (IPA) – Solution Provider Landscape with PEAK Matrix® Assessment 2022

Everest Group

DOWNLOAD THE FULL REPORT Intelligent Process Automation (IPA) – Solution Provider Landscape with PEAK Matrix® Assessment 2022 Intelligent Process Automation (IPA) Solution Providers: What is the Scope? LEARN MORE ABOUT TOP SERVICE PROVIDERS.

article thumbnail

4 Ways to Reduce Customer Service Phone Volume

Simplr

Historically, phone is the most expensive customer service channel to staff and maintain. According to the eDigital Customer Service Benchmark Survey, just 44% of consumers are actually satisfied with traditional phone experience. By the way, here are some QSR brands that are doing it really well.)

article thumbnail

Busting Myths about Outsourcing with Reality

Premier BPO

This recap is based on the live stream with Dave Shapiro, a 30-year industry veteran in outsourcing, and chief operating officer at Premier BPO. The opposite is true in the case of many outsourcing BPOs and Co-sourcing partners like Premier BPO. In this blog, we will address some common outsourcing myths and misperceptions.

article thumbnail

Download Whitepaper ? Go4customer.

Go4Customer

Go4Customer is an India originated international call centre company provides vast range of BPO services to our clients, in order to enhance their sales and support which ultimately contribute in their growth of revenue.

BPO 40