Remove BPO Remove Efficiency Remove Service Innovation
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Myths and Truths About the BPO Industry 

Redial

The Business Process Outsourcing (BPO) industry is one of the fastest-growing sectors globally, but it’s often misunderstood. Myths BPO is only about cost-cutting Many think that BPO is only about reducing expenses by outsourcing labor. Let’s clear up some common myths and truths.

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Is 2024 a Year of GBS Reckoning? | Blog

Everest Group

The funding for business services innovation is showing signs of drying up. As a result, GBS will likely put most of its eggs in the efficient and effective buckets, eschewing massive change in experience and ways of working unless their respective business cases are air-tight.

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Top 20 Best Outbound Call Centers in the Philippines (2024)

Magellan Solutions

The Philippines’ BPO industry is now considered one of the biggest suppliers of global outsourcing solutions. The noteworthy revenue earned by the BPO industries was more than $32.5 It also boasts more than 18 years in the BPO sector, building up a strong reputation for delivering world-class customer experiences.

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37% Growth in 2011 for Software Services Outsourcing Sector

SourceFit

One of the reasons cited for the growth was the increased number of international businesses engaging the services of local firms for their software and IT requirements. The need for technical workforce,on the other hand, was augmented by government and industry players who focused on training fresh graduates and mid-career professionals.