BPO, Impact Sourcing and Management - Global Sourcing Brief

The Power of Purpose: How Impact Sourcing Specialists are Transforming Lives | Blog

Everest Group

MAY 1, 2023

Seeing impact sourcing in action at Vindhya e-Infomedia validated to Everest Group that this growing business practice is more than a feel-good story but a win-win for individuals, companies, and communities. Highlights of the trip were meeting Vindhya e-Infomedia Founder and Managing Director Pavithra Y.

Impact Sourcing

Impact Sourcing Sourcing Jobbing BPO

Real Diversity, Equity, Inclusion, and Belonging (DEIB) in Your Supply Chain: Advancing Gender DEIB with Impact Sourcing for the Workforce of Tomorrow | Blog

Everest Group

MARCH 21, 2022

Impact sourcing is a business imperative that will not only help companies reach new talent pools but also offer opportunities to marginalized communities and populations, especially women. Empowering women through impact sourcing. The proportion of women decreases progressively up the corporate ladder.

Impact Sourcing

Impact Sourcing Sourcing Sales Jobbing

ScaleHub BPO Crowd Boost: Introducing Connected Women

ScaleHub

AUGUST 24, 2022

By offering different BPO crowds , ScaleHub is able to include specialized expertise and greater value to our offering and allows us to better meet the unique needs of our enterprise clients. We already feel very comfortable as a BPO Crowd partner. Learn more Curious about our BPO Crowd Boost Program?

BPO

BPO Co-Sourcing Impact Sourcing Sourcing

Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services | Webinar

Everest Group

MAY 2, 2024

What action items can sourcing leaders take to achieve maximum value realization? Who should attend?

Sourcing

Sourcing Service Strategic Sourcing BPO

Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Everest Group

SEPTEMBER 14, 2023

According to Everest Group’s recent report Africa on the Rise – The Next Frontier in Customer Experience Management , the continent’s customer experience management (CXM) delivery presence has surged. English is the primary language for BPO services in Durban, with significant a Zulu-speaking population.

Service

Service Impact Sourcing Contact Center Outsourcing Government

Diversity is Gaining Ground in BPS – Why your Organization Should Care | Blog

Everest Group

DECEMBER 2, 2021

To learn more about why your organization should pay attention to supplier diversity, Impact Sourcing (IS), and Diversity, Equity, and Inclusion (DE&I), read on. Thus, impact sourcing is impactful sourcing – for the bottom line too! What do these terms mean?

Impact Sourcing

Impact Sourcing BPO Sourcing Business Process Outsourcing

The Mid-year CXM Checkpoint: Key Learnings and What’s to Come | Webinar

Everest Group

JUNE 22, 2023

IST The Customer Experience Management (CXM) industry has experienced incredible growth over the past several years. Live Webinar The Mid-year CXM Checkpoint: Key Learnings and What’s to Come June 22, 2023 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Impact Sourcing

Impact Sourcing BPO Sales Outsourcing

Sustainable Moderation: The “Impact” of “Sourcing” on Trust & Safety | Webinar

Everest Group

AUGUST 9, 2022

Head of Trust & Safety Head of content moderation CHROs and heads of HR Sustainability leaders Head of outsourcing Global sourcing managers BPO leaders. Principal Analyst for Impact Sourcing and Sustainability. Who should attend? Abhijnan Dasgupta. Practice Director.

Sourcing

Sourcing Impact Sourcing BPO Government

Refky on the transformation of the BPO Industry and the Key to RAYA CX’s Success

Raya Contact Center

JUNE 6, 2022

Moreover, 80% of top management started off as customer agents. Another crucial point he made was the importance of data analytics and prediction in customer experience management and how it is shaping the future of CX. Also, RAYA CX’s role in developing the community through youth skill development programs and impact sourcing.

BPO

BPO Call Center Impact Sourcing Analytics

ScaleHub BPO Crowd Boost: Introducing UPsource

ScaleHub

NOVEMBER 23, 2021

We’re proud to say that the next BPO in our BPO Crowd Boost series is not only a stellar start-up organization, but one that expands ScaleHub’s reach into another promising region for data processing services—Africa. Apart from a dynamic region, this BPO’s work is based in elevating a crucial cause. Introducing: UPSource.

BPO

BPO Data Entry Impact Sourcing Government

Procurement Outsourcing (PO) – Services PEAK Matrix® Assessment 2023

Everest Group

OCTOBER 10, 2023

Leading providers are also investing in developing capabilities and solutions in emerging areas such as sustainability, risk management, and direct spend management.

Outsourcing

Outsourcing Service Sourcing Payroll

Next Wave Cities to Drive Philippine BPO Growth

SourceFit

NOVEMBER 4, 2014

will drive the growth of the Philippines’ Information Technology-Business Processing Management (IT-BPM) and offshoring sector, according to Department of Science and Technology (DOST) secretary Mario Montejo. Related Post: – Metro Manila Beats Mumbai – Philippine BPO’s growth for Q1 and the rest of the year.

BPO

BPO Call Center Impact Sourcing Offshoring

DOST Targets $18B Philippine Outsourcing, Offshoring Revenue

SourceFit

OCTOBER 24, 2014

The Department of Science and Technology (DOST) expects revenues of BPO companies in the Philippines to increase to $18 billion by the end of 2014 due to its “Next Wave Cities” program. The program aims to set up Information Technology-Business Process Management (IT-BPM) centers in places like Iloilo, Sta. ”?

Offshoring

Offshoring Outsourcing BPO Impact Sourcing

Gov’t to Ramp Up Promotion of Outsourcing Philippines Next Wave Cities

SourceFit

JUNE 16, 2015

Department of Science and Technology-Information Communications Technology Office (DOST-ICTO) ICT development program manager Emmy Lou Delfin said the agency is considering other locations for inclusion into the annual Top 100 Outsourcing Destinations list by global consultancy firm Tholons. . GET MORE Philippine BPO 2015 News. .

Outsourcing

Outsourcing Impact Sourcing Offshoring Government

Global Sourcing Brief

The Power of Purpose: How Impact Sourcing Specialists are Transforming Lives | Blog

Real Diversity, Equity, Inclusion, and Belonging (DEIB) in Your Supply Chain: Advancing Gender DEIB with Impact Sourcing for the Workforce of Tomorrow | Blog

Trending Sources

ScaleHub BPO Crowd Boost: Introducing Connected Women

Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services | Webinar

Exploring South Africa’s CX Services Potential: Your Gateway to Exceptional Customer Experiences

Diversity is Gaining Ground in BPS – Why your Organization Should Care | Blog

The Mid-year CXM Checkpoint: Key Learnings and What’s to Come | Webinar

Sustainable Moderation: The “Impact” of “Sourcing” on Trust & Safety | Webinar

Refky on the transformation of the BPO Industry and the Key to RAYA CX’s Success

ScaleHub BPO Crowd Boost: Introducing UPsource

Procurement Outsourcing (PO) – Services PEAK Matrix® Assessment 2023

Next Wave Cities to Drive Philippine BPO Growth

DOST Targets $18B Philippine Outsourcing, Offshoring Revenue

Gov’t to Ramp Up Promotion of Outsourcing Philippines Next Wave Cities

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