Redial

MARCH 10, 2023

One way to achieve this is through outsourcing policy management. Outsourcing this service allows companies to focus on main activities like keeping track of service and product innovation while delegating the management of their policies to experienced professionals.

Call Center 130

Call Center BPO Outsourcing Nearshoring 130

Everest Group

OCTOBER 17, 2024

Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it vital for service providers to account for this decline in ongoing or near-term bids. How are service providers managing potentially shrinking margins? BST | 8.30 Who should attend?

Marketing 130

Marketing BPO Strategic Sourcing Finance 130

Everest Group

JULY 30, 2024

Live Webinar IT and BPO Outsourcing: Commercial Trend Evolution July 30, 2024 | 9 a.m. IST For the IT and BPO outsourcing industry, the past eight quarters have seen declining growth rates, with business resilience tested, providers challenged, and buyer expectations evolving during this period of significant change.

BPO 130

BPO Outsourcing Sales Software 130

Premier BPO

OCTOBER 8, 2024

Premier BPO’s data-driven series has highlighted the significance of data in modern businesses and how becoming data-driven is critical for competitive advantage. The steps an organization should take to become data-driven and the importance of database management in organizing and securing data to drive decisions and innovation.

BPO 245

BPO Co-Sourcing Outsourcing Government 245

Redial

FEBRUARY 10, 2021

Businesses worldwide are continuously looking to improve their processes while ensuring that the cost involved is sensible enough to put things in motion, BPO Services are crucial in giving you the advantage you need in a competitive world. Looking for the right BPO partner ensures the savings are passed to you.

Business Process Outsourcing 130

Business Process Outsourcing BPO Outsourcing Right-Sizing 130

Groove Technology

DECEMBER 16, 2024

Finding a reliable software development partner in the Philippines can be challenging, whether you're a business seeking an outsourcing partner or an IT professional researching the market. With over 200 outsourcing companies and diverse marketing information, evaluating and comparing to find the right partner becomes complex.

Software 100

Software E-Commerce Outsourcing Right-Sizing 100

Premier BPO

SEPTEMBER 10, 2024

Invest in Data Infrastructure and Technology Data-driven organizations need to leverage digital transformation solutions that help implement the proper infrastructure and technology to manage and analyze data effectively. Why Outsource Data Management? Premier BPO goes beyond just managing your databases.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Premier BPO

AUGUST 19, 2021

Outsourcing has gradually become a permanent feature of businesses globally, especially when focused on cost-reduction, expansion of talent pool, and geographical redundancy. To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Outsourcing.

BPO 130

BPO Outsourcing Call Center Offshoring 130

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Redial

SEPTEMBER 26, 2024

In an era where efficiency and innovation drive success, the automotive industry has found a strong ally in Business Process Outsourcing (BPO). Outsourcing key processes allows automakers and automotive suppliers to focus on core competencies while improving efficiency, cost management, and customer service.

BPO 130

BPO Supply Chain Management Call Center Reduced Overhead 130

Redial

SEPTEMBER 5, 2024

The Business Process Outsourcing (BPO) industry is one of the fastest-growing sectors globally, but it’s often misunderstood. Myths BPO is only about cost-cutting Many think that BPO is only about reducing expenses by outsourcing labor. Let’s clear up some common myths and truths.

BPO 130

BPO Outsourcing Business Process Outsourcing Jobbing 130

Premier BPO

AUGUST 17, 2021

PAKISTAN BUSINESS PROCESS OUTSOURCING COMPANIES CAN BE A DIFFERENTIATOR FOR YOU IN TERMS OF QUALITY, EDUCATION, CULTURE, AND COST. Offshore Outsourcing to Pakistan is the value-added key differentiator you should consider when choosing an Asian Outsourcing destination in 2021-2022. – Statista.

Offshoring 246

Offshoring BPO Outsourcing Government 246

Offshore India Data Entry

FEBRUARY 19, 2024

When it comes to outsourcing business processes, companies often choose between business process outsourcing (BPO) and business process management (BPM). While both involve outsourcing tasks to third-party providers, BPO and BPM have important distinctions in their approaches. Let’s get into it in detail.

BPO 111

BPO Outsourcing Business Process Outsourcing External Service Provider 111

Everest Group

FEBRUARY 8, 2022

5 Success-driving Actions: How to Manage Extreme Outsourcing Pricing. Outsourcing contracts signed as recently as early 2021 may already be misaligned with market realities. CIOs CTOs CDOs IT executives IT strategy leaders BPO department leaders GBS leaders managing IT and BPO outsourcing contracts.

Outsourcing 130

Outsourcing Management BPO Banking 130

Everest Group

AUGUST 29, 2024

LIVE WEBINAR The Pricing Landscape in APAC: Optimizing IT and BPO Spend in a Shifting Market August 29, 2024 | 11 a.m. ACT In the IT and BPO outsourcing industry, growth rates have declined over the past eight quarters, testing business resilience, challenging providers, and evolving buyer expectations. IST | 1:30 p.m.

BPO 130

BPO Marketing Outsourcing Software 130

Everest Group

NOVEMBER 23, 2023

Live webinar Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC November 23, 2023 | 11 a.m. What are the top forward-looking strategies in APAC for outsourced services buyers for 2024? IST | 1:30 p.m. SGT | 2:30 p.m. JST | 4 p.m. What questions will the webinar answer for the participants?

Sourcing 162

Sourcing Outsourcing Strategic Sourcing BPO 162

Everest Group

JANUARY 8, 2025

CIOs, CTOs, COOs Business heads IT/BPO strategy heads, department heads Head of outsourcing, global sourcing mangers Procurement managers, vendor managers Senior marketing executives AR teams What are the sourcing best practices to incentivize supplier behavior and drive better innovation and governance?

Banking 130

Banking Insurance BPO Sourcing 130

Premier BPO

JULY 16, 2021

Outsourcing Financial services is the process of moving certain Finance & Accounting functions within an organization to a specialized third-party vendor. Effective money management decides the success or failure of any business, particularly one looking to expand. F&A Outsourcing Benefits vs. Risks. Fortunly ).

Outsourcing 130

Outsourcing Service BPO Finance 130

Premier BPO

MAY 8, 2023

Business process outsourcing, a long-accepted strategic decision for Australian businesses, is increasing in popularity for firms looking to enhance their customer experience while reducing costs. And in this blog post, we’ll touch on the triggers for business process outsourcing in Australia. from ~ $72bn by 2029.

Outsourcing 130

Outsourcing Business Process Outsourcing BPO Reduced Costs 130

Premier BPO

AUGUST 20, 2022

Making your outsourcing effort successful requires asking the most fundamental question: when to outsource and when not to. If your company is experiencing growth and needs something extra; outsourcing non-core functions will give you the talent, skill, cost, and quality advantage to stay competitive. 1- Assess Your Needs.

Outsourcing 130

Outsourcing Co-Sourcing BPO Offshoring 130

Groove Technology

OCTOBER 1, 2024

How can businesses in Australia, the UK, and Europe effectively leverage custom software development outsourcing to overcome these challenges and achieve their technological goals without compromising quality or control? Custom software development outsourcing offers a flexible and cost-effective solution to these challenges.

Software 130

Software Outsourcing Nearshoring Offshoring 130

Premier BPO

JUNE 1, 2021

Both terms refer to various business functions performed within an organization, but to understand the difference between Front-office and Back-office in a BPO, we must first define what does ‘BPO’ stand for? Do what you do best and outsource the rest” – Peter Drucker. What is Front Office Outsourcing? Order Management.

Business Process Outsourcing 130

Business Process Outsourcing Outsourcing BPO Administrative 130

Everest Group

OCTOBER 18, 2023

Webinar Outsourcing Pricing and Commercial Trends of 2023 October 18, 2023 | 11:00 AM ET Everest Group is excited to be sponsoring an upcoming webcast with The Conference Board. Register Here Key Takeaways: How has pricing for outsourced services evolved in the first half of 2023?

Outsourcing 147

Outsourcing Strategic Sourcing BPO Sourcing 147

Everest Group

SEPTEMBER 30, 2024

COOs, CPOs, CIOs, CFOs, CMOs, CDOs, Chief customer experience officers GBS leaders, GBS strategy & bus.

BPO 245

BPO Sourcing Design Outsourcing 245

Everest Group

MAY 18, 2022

The planned merger announced last month between Konecta, the leading provider of Spanish-speaking Customer Experience solutions, with Italy-based customer management provider Comdata will create the sixth-largest player by revenue in the customer experience Management (CXM) BPO sector. Creation of a global champion.

Business Process Outsourcing 130

Business Process Outsourcing BPO Marketing E-Commerce 130

Offshore India Data Entry

OCTOBER 28, 2024

A similar solution that is gaining prominence is healthcare outsourcing. Particularly, healthcare BPO services in India are becoming a vital approach for organizations seeking to simplify operations, mitigate expenses, and focus on patient care. But, why choosing the best healthcare BPO services in India is a strategic approach?

BPO 52

BPO Healthcare Service Insurance 52

Everest Group

FEBRUARY 24, 2023

By starting with four basic elements in agreements, buyers can realize the transformation objectives they desire but often struggle to achieve from their outsourcing relationships. Transformational outsourcing can reduce the outsourcing spend or total contract value (TCV) and improve the user experience, quality, and timeliness.

BPO 130

BPO Services Contracting Outsourcing Manufacturing 130

Everest Group

NOVEMBER 15, 2022

Outsourcing Services Pricing: What to Expect Next. 2022 has proven to be a constantly shifting and unpredictable year for outsourcing services. In this webinar, Everest Group’s pricing experts will analyze the trends observed this year and deliver the pricing outlook for IT and BPO services in 2023. O N-DEMAND WEBINAR.

Outsourcing 130

Outsourcing Service BPO Strategic Sourcing 130

Premier BPO

MAY 24, 2021

Remote work and Outsourcing found new stardom amidst covid-19 lockdowns and subsequent employment losses. The answer is offshore Outsourcing. Therefore, considering outsourcing is the only option to maintain productivity and quality. Outsourcing Poised Even Better. So, how do companies battle this dilemma?

Outsourcing 130

Outsourcing Offshoring BPO E-Commerce 130

Offshore India Data Entry

MAY 21, 2024

Introduction The Business Process Outsourcing (BPO) industry is on the brink of a major transformation in 2024. The BPO industry is no exception. It’s also reshaping the future of offshore BPO companies, particularly in India, a major player in the global BPO Industry. AI is not just a tool for optimization.

BPO 105

BPO Offshoring Data Entry Business Process Outsourcing 105

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

Outsourcing 189

Outsourcing Service Sourcing Payroll 189

Premier BPO

MARCH 15, 2023

Event Overview: SSOW is the largest global outsourcing platform that brings together outsourcing industry professionals, executives, speakers, and business owners under one roof. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.

Outsourcing 130

Outsourcing Co-Sourcing BPO Global Outsourcing 130

Premier BPO

APRIL 13, 2023

We recently recorded a live stream on the topic of busting myths about outsourcing. While outsourcing has become a popular topic of discussion with today’s economic climate and labor challenges, some firms are hesitant to engage an outsourcer, often due to misconceptions held since the early days of outsourcing.

Outsourcing 130

Outsourcing Offshoring Co-Sourcing BPO 130

Premier BPO

FEBRUARY 5, 2024

However, often overlooked is another powerful ally in this transformative journey: strategic outsourcing. This technique involves outsourcing non-core business functions, such as payroll, accounting, customer support, IT management, and marketing, to external service providers. Manage fluctuating workloads with ease.

Outsourcing 130

Outsourcing BPO Co-Sourcing Reduced Overhead 130

Premier BPO

FEBRUARY 5, 2024

However, often overlooked is another powerful ally in this transformative journey: strategic outsourcing. This technique involves outsourcing non-core business functions, such as payroll, accounting, customer support, IT management, and marketing, to external service providers. Manage fluctuating workloads with ease.

Outsourcing 130

Outsourcing BPO Co-Sourcing Reduced Overhead 130

Premier BPO

OCTOBER 9, 2023

As the anticipation builds for this exciting event, Premier BPO is thrilled to be part of and exhibiting at the expo. Top 10 Sessions Recommended by Premier BPO: 1. Contact Center Management Bootcamp – Speaker: Brad Cleveland 2. Premier BPO is one of the finalists in two separate award categories.

BPO 130

BPO Co-Sourcing Outsourcing Customer Service 130

Everest Group

JANUARY 23, 2024

Learn to manage expenses in procurement outsourcing and find out how the total spend was distributed in 2021-2022.

Outsourcing 130

Outsourcing Management Marketing Managed Services 130