article thumbnail

Shopify Telephone Support: How BPO Services Can Help

Magellan Solutions

From processing orders to troubleshooting website glitches, the demands on your support team can be relentless. Partnering with a BPO service provider for your Shopify telephone support is brilliant. It leaves little time to focus on other essential aspects of your business.

BPO 95
article thumbnail

What Is Back Office and Front Office in Business Process Outsourcing?

Premier BPO

Both terms refer to various business functions performed within an organization, but to understand the difference between Front-office and Back-office in a BPO, we must first define what does ‘BPO’ stand for? Front Office services in a BPO may comprise of: Customer Care. Order Management. Sales and Marketing.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Proven Benefits Of An Order Taking Call Center

Magellan Solutions

The following are the functions covered by an order taking service: Taking order by phone. Order processing. Order management. Order tracking. In the Philippines, for instance, BPO companies and foreign investors can enjoy tax incentives, making it cost-effective to operate in the country.

article thumbnail

Recession-Proof Your Business with Information Technology (IT)

Anexa

E-Commerce Solutions Another advantage of post-pandemic economic trends is the ability of brands to manage the inventory of both their digital and bricks and mortar stores through e-commerce technology. Order management and real-time stock updates benefit businesses and ultimately can play a role in delivering great customer satisfaction.

article thumbnail

Virtual Receptionist Service: Common Questions in Business Owners’ Mind When Outsourcing

Magellan Solutions

Order Management. Your virtual assistants can manage processing your company’s orders. They can do all the processes involved like order entry, shipment and invoicing. It is also better if you will let the BPO company train them based on your liking. BPO will charge you depending on the agent’s phone time.

article thumbnail

Revolutionizing Back Office Outsourcing: From Routine Support to Customer-Centric Strategy

NoonDalton

Order Processing & Fulfillment Customers expect fast, accurate order processing. Outsourcing back office functions related to order management ensures efficiency from start to finish. How Back Office Services Improve Order Fulfillment: Real-time inventory tracking to prevent out-of-stock disappointments.

article thumbnail

Common Questions About Virtual Receptionist in Business Owners’ Mind When Outsourcing

Magellan Solutions

Order Management. Your virtual assistants can manage processing your company’s orders. They can do all the processes involved like order entry, shipment and invoicing. It is also better if you will let the BPO company train them based on your liking. BPO will charge you depending on the agent’s phone time.