Everest Group

OCTOBER 17, 2024

Standard and commodity IT service rates, as well as ACV/TCV reduction for managed services, are likely to decrease in the coming year, making it vital for service providers to account for this decline in ongoing or near-term bids. How are service providers managing potentially shrinking margins? Who should attend?

Marketing 130

Marketing BPO Strategic Sourcing Finance 130

Everest Group

JULY 30, 2024

Live Webinar IT and BPO Outsourcing: Commercial Trend Evolution July 30, 2024 | 9 a.m. IST For the IT and BPO outsourcing industry, the past eight quarters have seen declining growth rates, with business resilience tested, providers challenged, and buyer expectations evolving during this period of significant change.

BPO 130

BPO Outsourcing Sales Software 130

Groove Technology

DECEMBER 16, 2024

Finding a reliable software development partner in the Philippines can be challenging, whether you're a business seeking an outsourcing partner or an IT professional researching the market. With over 200 outsourcing companies and diverse marketing information, evaluating and comparing to find the right partner becomes complex.

Software 100

Software E-Commerce Outsourcing Right-Sizing 100

Premier BPO

OCTOBER 8, 2024

It is best to leverage the expertise of a tech-enabled service partner who can guide you through the integration process. Why Outsource EDI and ETL Services Leveraging tech-enabled services for EDI and ETL can unlock numerous benefits for your organization.

BPO 245

BPO Co-Sourcing Outsourcing Government 245

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

Outsourcing 189

Outsourcing Service Sourcing Payroll 189

Everest Group

DECEMBER 26, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Presales Solution Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research.

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

Premier BPO

AUGUST 19, 2021

Outsourcing has gradually become a permanent feature of businesses globally, especially when focused on cost-reduction, expansion of talent pool, and geographical redundancy. To help with that, Premier BPO has created our very own collection of Outsourcing terms to help anyone easily converse like an expert. . Outsourcing.

BPO 130

BPO Outsourcing Call Center Offshoring 130

Premier BPO

JULY 16, 2021

Outsourcing Financial services is the process of moving certain Finance & Accounting functions within an organization to a specialized third-party vendor. The global Financial services outsourcing market size was estimated at $130 Billion in 2021 and is projected to grow at a rate of 7.5% Fortunly ). Cost-Efficiency.

Outsourcing 130

Outsourcing Service BPO Finance 130

Premier BPO

AUGUST 17, 2021

PAKISTAN BUSINESS PROCESS OUTSOURCING COMPANIES CAN BE A DIFFERENTIATOR FOR YOU IN TERMS OF QUALITY, EDUCATION, CULTURE, AND COST. Offshore Outsourcing to Pakistan is the value-added key differentiator you should consider when choosing an Asian Outsourcing destination in 2021-2022. – Statista.

Offshoring 246

Offshoring BPO Outsourcing Government 246

Redial

SEPTEMBER 5, 2024

The Business Process Outsourcing (BPO) industry is one of the fastest-growing sectors globally, but it’s often misunderstood. Myths BPO is only about cost-cutting Many think that BPO is only about reducing expenses by outsourcing labor. Let’s clear up some common myths and truths.

BPO 130

BPO Outsourcing Business Process Outsourcing Jobbing 130

Redial

MARCH 10, 2023

One way to achieve this is through outsourcing policy management. Outsourcing this service allows companies to focus on main activities like keeping track of service and product innovation while delegating the management of their policies to experienced professionals.

Call Center 130

Call Center BPO Outsourcing Nearshoring 130

Redial

SEPTEMBER 26, 2024

In an era where efficiency and innovation drive success, the automotive industry has found a strong ally in Business Process Outsourcing (BPO). Outsourcing key processes allows automakers and automotive suppliers to focus on core competencies while improving efficiency, cost management, and customer service.

BPO 130

BPO Supply Chain Management Call Center Reduced Overhead 130

Everest Group

NOVEMBER 15, 2022

Outsourcing Services Pricing: What to Expect Next. 2022 has proven to be a constantly shifting and unpredictable year for outsourcing services. In this webinar, Everest Group’s pricing experts will analyze the trends observed this year and deliver the pricing outlook for IT and BPO services in 2023.

Outsourcing 130

Outsourcing Service BPO Strategic Sourcing 130

Premier BPO

SEPTEMBER 10, 2024

Why Outsource Data Management? Premier BPO: Your Partner in Data-Driven Success Premier BPO is your strategic partner in helping you transition into a data-driven organization by offering comprehensive database development and management services critical to your success.

BPO 244

BPO Co-Sourcing Government Efficiency 244

Redial

AUGUST 7, 2024

The Business Process Outsourcing (BPO) industry is on the brink of significant transformation, driven by evolving market demands and technological advancements. Here are the key trends reshaping the outsourcing landscape. Embracing these trends positions BPO companies to deliver exceptional value and thrive in a dynamic market.

BPO 130

BPO Robotics Process Automation E-Commerce Business Process Outsourcing 130

Offshore India Data Entry

OCTOBER 28, 2024

A similar solution that is gaining prominence is healthcare outsourcing. Particularly, healthcare BPO services in India are becoming a vital approach for organizations seeking to simplify operations, mitigate expenses, and focus on patient care. But, why choosing the best healthcare BPO services in India is a strategic approach?

BPO 52

BPO Healthcare Service Insurance 52

Redial

OCTOBER 23, 2024

Redial BPO plays a crucial role in driving economic growth in Tijuana, Mexicali, and Johannesburg through job creation, skills development, and local business support. Job Creation and Economic Growth In Tijuana and Mexicali, Redial provides thousands of jobs in customer service, technical support, and back-office operations.

BPO 130

BPO Jobbing Global Outsourcing Retail 130

Offshore India Data Entry

FEBRUARY 19, 2024

When it comes to outsourcing business processes, companies often choose between business process outsourcing (BPO) and business process management (BPM). While both involve outsourcing tasks to third-party providers, BPO and BPM have important distinctions in their approaches. Let’s get into it in detail.

BPO 111

BPO Outsourcing Business Process Outsourcing External Service Provider 111

Premier BPO

OCTOBER 1, 2024

This blog will focus on the importance of database management in helping organizations become data-driven through its key components and various services that support data-driven innovation. Database Management Services and Support Organizations often require various database management services to maintain an optimal data environment.

Management 240

Management BPO Co-Sourcing Government 240

Redial

APRIL 6, 2021

To ensure growth at a fraction of the cost, outsourcing your call center needs is an efficient method. Zendesk also reported in 2019 that 84% of the customers surveyed marked customer experience as a decisive factor in establishing a relationship with a business to acquire products and services [2].

Call Center 130

Call Center Outsourcing Right-Sizing BPO 130

Premier BPO

APRIL 28, 2023

Session on Best Practices by Premier BPO: Hear from our outsourcing expert, Premier BPO COO, Dave Shapiro on the Best Practices of Offshore Outsourcing. Learn how CX has evolved over the decades to elevate customer experience and how you can streamline your operations for omnichannel when outsourcing.

Outsourcing 147

Outsourcing Co-Sourcing BPO Offshoring 147

Everest Group

NOVEMBER 7, 2023

LIVE WEBINAR The Services Pricing Outlook for 2024: Are the Waters Finally Calming? IST The slowdown in demand in 2023 had a significant impact on services pricing trends. How has outsourcing services demand evolved in 2023? November 7, 2023 | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. Who should attend?

Service 162

Service BPO Outsourcing Management 162

Everest Group

AUGUST 29, 2024

LIVE WEBINAR The Pricing Landscape in APAC: Optimizing IT and BPO Spend in a Shifting Market August 29, 2024 | 11 a.m. ACT In the IT and BPO outsourcing industry, growth rates have declined over the past eight quarters, testing business resilience, challenging providers, and evolving buyer expectations. IST | 1:30 p.m.

BPO 130

BPO Marketing Outsourcing Software 130

Redial

APRIL 14, 2023

As a growing company, Redial is always looking for the best opportunities not only to provide top-quality BPO services but also impact the communities where we operate. So, in this blog, we will talk about the incredible factors and our vision to take our services to the next level. You want to know how we can help?

BPO 130

BPO Service Business Process Outsourcing Offshoring 130

Redial

APRIL 16, 2021

Still, customer service outsourcing is a healthy way to achieve this. Growing your in-house customer service call center can be challenging, expenses can drive you to reconsider how you are handling customer experience and expectations, with numbers rapidly turning to red when assigning more resources to address the growing volume.

Customer Service 130

Customer Service Outsourcing Service Call Center 130

Redial

APRIL 16, 2021

Still, customer service outsourcing is a healthy way to achieve this. Growing your in-house customer service call center can be challenging, expenses can drive you to reconsider how you are handling customer experience and expectations, with numbers rapidly turning to red when assigning more resources to address the growing volume.

Customer Service 130

Customer Service Outsourcing Service Call Center 130

Everest Group

JUNE 27, 2023

LIVE WEBINAR Pricing and Outsourcing Trends: Navigating Uncertainties in Services Sourcing from APAC June 27, 2023 | 11 a.m. Because outsourcing service providers are unable to pivot to meet changing demands, buyer satisfaction with providers is hitting a record low, and the Asia Pacific (APAC) region is no exception.

Sourcing 130

Sourcing Outsourcing Service Strategic Sourcing 130

Offshore India Data Entry

APRIL 12, 2024

What if there was a way to unleash hidden growth potential by outsourcing this task? Leveraging ecommerce product data entry services can empower your business by enhancing operational efficiency, improving data accuracy, and freeing up your valuable time to focus on strategic growth efforts. What is Product Data Entry Outsourcing ?

Data Entry 115

Data Entry Outsourcing Service Streamline Operations 115

Everest Group

NOVEMBER 23, 2023

Live webinar Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC November 23, 2023 | 11 a.m. What are the top forward-looking strategies in APAC for outsourced services buyers for 2024? IST | 1:30 p.m. SGT | 2:30 p.m. JST | 4 p.m. What questions will the webinar answer for the participants?

Sourcing 162

Sourcing Outsourcing Strategic Sourcing BPO 162

Magellan Solutions

APRIL 11, 2024

million online stores on Shopify , excellent customer service is crucial to standing out. Partnering with a BPO service provider for your Shopify telephone support is brilliant. With highly trained agents available 24/7, you’ll enjoy top-notch customer service. Hey there, fellow Shopify merchants! With over 1.75

BPO 95

BPO E-Commerce Service Order Management 95

Everest Group

JULY 23, 2024

Live Webinar What’s Next in Financial Services? IST The Banking, Financial Services, and Insurance (BFSI) industry is undergoing major business and IT transformations amid current challenging macroeconomic, geopolitical, and regulatory environments. What is the role of AI in the financial services transformation? PT | 10 a.m.

Sourcing 162

Sourcing Insurance Service BPO 162

Redial

NOVEMBER 25, 2022

Since exploring the economic context of countries and markets is a fundamental part of our day-to-day, we couldn’t resist looking up what is ahead for the Business Process Outsourcing industry for 2023. . Poland is a rising star in the BPO industry, and with good reason. South Africa. Photo by Taryn Elliott. Photo by Mat Kedzia.

BPO 130

BPO Business Process Outsourcing Outsourcing Manufacturing 130

Magellan Solutions

APRIL 3, 2024

Exceptional customer service is essential for staying competitive. Fortunately, BPO chat support is here to help! With BPO chat support, your customers can receive instant assistance through a user-friendly chat interface 24/7 at an affordable cost. Keep customers happy with prompt and efficient service.

BPO 96

BPO Service Customer Service Right-Sizing 96

Transparent BPO Outsourcing

FEBRUARY 26, 2024

Award continues recognition of Transparent BPO as one of the world’s best outsourcing services providers Transparent BPO, a leading nearshore, and offshore contact center solutions provider is pleased to announce the company’s selection for The 2024 Global Outsourcing 100® by the International Association of Outsourcing Professionals® (IAOP®).

Global Outsourcing 98

Global Outsourcing BPO Outsourcing Nearshoring 98

Premier BPO

OCTOBER 3, 2023

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

BPO 130

BPO Co-Sourcing Outsourcing Customer Service 130

Everest Group

MAY 2, 2024

live webinar Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services May 2, 2024 | 9 a.m. How are outsourcing trends shaping up concerning outsourcing deals, sourcing locations, and talent availability? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. What questions will the webinar answer for the participants?

Sourcing 147

Sourcing Service Strategic Sourcing BPO 147

Premier BPO

MAY 8, 2023

Business process outsourcing, a long-accepted strategic decision for Australian businesses, is increasing in popularity for firms looking to enhance their customer experience while reducing costs. And in this blog post, we’ll touch on the triggers for business process outsourcing in Australia. from ~ $72bn by 2029.

Outsourcing 130

Outsourcing Business Process Outsourcing BPO Reduced Costs 130