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Senior Analyst – Presales Solution (Application Services)

Everest Group

APPLY ON LINKEDIN Job Title: Senior Analyst – Presales Solution Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research.

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Accenture to Acquire OnProcess Technology: Unleashing the Potential of Integrated After-sales Services | Blog

Everest Group

Accenture aims to enhance its supply chain prowess by acquiring after-sales services provider OnProcess Technology. The deal can create opportunities for both firms, their clients, and the overall supply chain business process services market. Reach out to us directly to discuss this acquisition further. Read on to learn more.

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IT and BPO Outsourcing: Commercial Trend Evolution | Webinar

Everest Group

Live Webinar IT and BPO Outsourcing: Commercial Trend Evolution July 30, 2024 | 9 a.m. IST For the IT and BPO outsourcing industry, the past eight quarters have seen declining growth rates, with business resilience tested, providers challenged, and buyer expectations evolving during this period of significant change. CDT | 10 a.m.

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Maximizing Sales Using Chat GPT

Premier BPO

In today’s fast-paced digital era, businesses are always on the lookout for innovative ways to increase their sales and stay ahead of the competition. If you’re looking to boost your sales and enhance your customer engagement, ChatGPT can prove to be an excellent tool.

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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

Whether due to rapid growth or desires to leverage new opportunities, resource constraints make your business unable to keep up with technology-enabled production, customer service, or other business aspects. A dedicated Service Desk Coordinator (SDC) and QA Analyst were appointed to monitor performance and meet all targets.

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Shopify Telephone Support: How BPO Services Can Help

Magellan Solutions

million online stores on Shopify , excellent customer service is crucial to standing out. Top-notch telephone support is essential for building brand loyalty and boosting sales for your online business. Partnering with a BPO service provider for your Shopify telephone support is brilliant. With over 1.75

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Salesforce vs. ServiceNow: The Battle That Could Redefine Business Success

Premier BPO

Salesforce, long synonymous with Customer Relationship Management (CRM), is venturing into IT Service Management (ITSM), while ServiceNow, the ITSM leader, is making bold moves into CRM. Both Salesforce and ServiceNow are focusing on unified platforms that integrate IT, customer service, and sales into a single ecosystem.

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