Groove Technology

OCTOBER 31, 2024

Experience with cloud platforms and microservices architecture is essential for developing scalable travel applications that can handle fluctuating demand. Look for teams that can create flexible and modular systems capable of managing complex travel bookings and integrations with multiple service providers. No problem. Easily done.

Software 130

Software Right-Sizing Offshoring Nearshoring 130

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Key responsibilities.

Information Technology 100

Information Technology Advisory Service Research 100

Magellan Solutions

APRIL 25, 2023

A free answering service pertains to an offer that a third-party company provides, which involves taking and relaying messages on behalf of a company. Answering service agents filter and prioritize calls according to your business needs. Joseph Zimmerman is a Milwaukee native who created the first answering machine.

Service 93

Service Offshoring Customer Service BPO 93

Everest Group

DECEMBER 26, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Marketing and Experience Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research.

Marketing 100

Marketing Advisory Research Right-Sizing 100

Groove Technology

AUGUST 15, 2024

Elevate your business with Groove Technology's expert JavaScript outsourcing services. We provide dynamic, cost-effective development solutions, connecting you with top global talent to create high-performance applications. JavaScript Framework Development: Utilize popular frameworks like React, Angular, or Vue.js

Outsourcing 100

Outsourcing Service E-Commerce Flexibility 100

Everest Group

NOVEMBER 9, 2023

They will discuss: Talent Acquisition approaches How to futureproof talent acquisition strategy Best practices to operationalize next generation talent acquisition Considerations and implications of talent acquisition strategy Register Arkadev Basak Partner, Everest Group Marcia Hagood Vice President, DZConneX Jason Bouchard Vice President of Business (..)

Business Development 189

Business Development Service 189

Everest Group

DECEMBER 20, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Life Sciences Location City: Gurugram, Haryana, India Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. as well as provide commentary on more mature service segments.

Cybersecurity 100

Cybersecurity Advisory Research Right-Sizing 100

Everest Group

JUNE 22, 2023

Consulting firms need a comprehensive understanding of relevant regulations in their jurisdictions and ensure that they adhere to these rules The future of consulting Integrating GAI into consulting can reshape the industry’s skill requirements, service offerings, and delivery models.

Business Development 130

Business Development Sourcing Regulations Efficiency 130

Redial

JULY 25, 2024

The event exceeded my expectations, especially as someone new to the business development world. This is particularly important since the main reason for customer disloyalty in the UK is poor service and a lack of personalized experiences. I would say that our mission was accomplished!

Retail 130

Retail BPO Efficiency Customer Service 130

Everest Group

AUGUST 10, 2023

Watch this LinkedIn Live session as our team of locations experts explore Egypt as a potential global services delivery destination. They are joined by on-the-ground experts in Egypt from Vodafone and PepsiCo, offering their firsthand experiences for global services in the area. What questions does the event answer for participants?

Business Development 130

Business Development Service 130

31 West

AUGUST 12, 2022

On the other hand, a CRM stores customer information required to handle service requests or for business development. The blog also defines the benefits of ticketing systems and CRM for your business. CRM or customer relationship management is used for handling customer-business relationships.

Supply Chain Management 130

Supply Chain Management Customer Service Collaborations Analytics 130

31 West

SEPTEMBER 28, 2024

Creating a map is relevant at any stage of business development. Typically, a customer journey map is a table or infographic showing the contact points between a consumer, a product or service, and their path to purchase. Future State – It focuses on how customers should experience your business after improvements.

Call Center 130

Call Center Customer Service Out-Tasking Sales 130

Everest Group

SEPTEMBER 28, 2021

Join David Rickard , Vice President at Everest Group, Chris DeLambo, SVP Business Development & Channel Partnerships at HGS, and Parikshit Kalra, SVP, Head of Client Solutions & Capabilities at HGS, for an interactive session focused on delivering transactions in new and creative ways. Live, virtual event. Presenters.

Business Development 130

Business Development Marketing Service 130

Everest Group

JULY 16, 2024

APPLY ON LINKEDIN Job Title: Client Director Sales – APAC Location City: Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research.

Sales 100

Sales Advisory Research Jobbing 100

31 West

SEPTEMBER 3, 2024

Setting up an after hours support can be a great way for an IT development business to provide exceptional customer service and support around the clock. With more businesses operating 24/7, having staff available after normal business hours is becoming increasingly important.

Call Center 130

Call Center E-Commerce Flexibility Customer Service 130

31 West

JANUARY 12, 2023

ServiceNow is a cloud-based IT support platform that sustains ITIL service policies and provides ITSM, ITOM, and ITBM. It eases the work for businesses by illustrating, forming, organizing, and automating processes and services while dividing them into concise business functions.

Jobbing 130

Jobbing Software Flexibility Retail 130

31 West

SEPTEMBER 3, 2024

Setting up an after hours call center can be a great way for an IT development business to provide exceptional customer service and support around the clock. With more businesses operating 24/7, having staff available after normal business hours is becoming increasingly important.

Call Center 130

Call Center E-Commerce Flexibility Research 130

Premier BPO

DECEMBER 3, 2021

Comprehending your client’s needs and tailoring your service to them is the mark of a true business partnership. Just like a well-oiled machine, a successfully run business requires certain expert departments to handle various everyday functions. Model: Transaction-based, focus is product or service delivery.

Co-Sourcing 130

Co-Sourcing Right-Sizing Outsourcing BPO 130

Everest Group

OCTOBER 20, 2022

SVP, Strategy and Business Development, WorkLLama. Arkadev “Arko” Basak. Partner, Everest Group. Krishna Charan. Practice Director, Everest Group. Saleem Khaja. COO, WorkLLama. Kevin Poll. Joss O’Brart. Vice President Sales, Europe, WorkLLama. Register for the webinar.

Sourcing 130

Sourcing Sales Business Development Service 130

31 West

OCTOBER 14, 2022

It ensures that customers acquire the best out of any product or service. A help desk system can help grow your business, but not all of them deliver quality service. Some also hire a help desk outsourcing company to ensure cost-efficient quality service. How to Implement a Help Desk System for Your Business Successfully?

Software 130

Software Automation Customer Service Efficiency 130

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Practice Director – BPS Pricing Location City: Gurgaon/Bengaluru Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. tax managed services, third party risk management etc. –

Right-Sizing 100

Right-Sizing Research Advisory Outsourcing Professionals 100

Everest Group

JULY 16, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Cybersecurity Location City: Gurugram Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. as well as provide commentary on more mature service segments.

Cybersecurity 100

Cybersecurity Advisory Research Right-Sizing 100

Everest Group

JULY 16, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Life Sciences Location City: Gurugram Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. as well as provide commentary on more mature service segments.

Advisory 100

Advisory Research Pharmaceuticals Right-Sizing 100

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. BPO, IT ADM, IT Infrastructure etc.).

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Everest Group

OCTOBER 18, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Key responsibilities.

Advisory 100

Advisory Offshoring Sourcing Sales 100

Everest Group

OCTOBER 6, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. Interest in global services sector (e.g.,

Sourcing 100

Sourcing Advisory Offshoring Research 100

Groove Technology

DECEMBER 16, 2024

In-house development teams often incur high overhead costs related to salaries, infrastructure, equipment, and employee benefits. By outsourcing offshore development, companies can reduce these costs, as they are paying only for the services rendered by the development team.

Software 100

Software Outsourcing Collaborations Flexibility 100

Everest Group

SEPTEMBER 18, 2024

APPLY ON LINKEDIN Job Title: Senior Analyst – Cloud Services Location City: Gurgaon Industry: Research and Advisory Services Company: Everest Group About Everest Group Confident decisions driven by deep expertise and tenacious research. For more information, visit www.everestgrp.com.

Insurance 100

Insurance Advisory Research Right-Sizing 100

Everest Group

OCTOBER 6, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. and leveraging market connect.

Sourcing 100

Sourcing Advisory Research Offshoring 100

Perficient Digital Transformation

NOVEMBER 16, 2021

The discussion was led by Perficient’s Red Hat Practice Director Charles Mahoney, and three experts from Red Hat: Chief Architect and Strategist, E.G. Nadhan; Director of Business Development and Hybrid Cloud, Jason Milliron; and Senior Manager of Application Development Solution Architects, Ron Murhammer. Key Takeaways.

Jobbing 115

Jobbing Software Design Sourcing 115

Everest Group

SEPTEMBER 19, 2022

Industry : Research and Advisory Services. Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services.

Advisory 100

Advisory Research Offshoring Sales 100

Premier BPO

MAY 12, 2022

Responding instead of Reacting – Customer service, stress management, teamwork, leadership, innovation, and above all communication – Rick Lewis. 5 things that customers want – Premier BPO fully endorses and ensures these are part and parcel of our services. Traditionalist. Cosmopolitan. Care-Giver. Avant-Garde. Grammarist.

BPO 130

BPO Co-Sourcing Insurance Automation 130

Redial

DECEMBER 15, 2022

Like hiring a nearshore call center to attend to all your customer service needs, debt collection, web development, among other areas. Offering in a lot of cases the same quality, even an enhancement on certain activities by providing modern services and technology. Handling projects in-house.

Nearshoring 100

Nearshoring Offshoring Outsourcing Call Center 100

Premier BPO

AUGUST 19, 2021

The practice of contracting out or delegating to an external or third-party company for resources or services to perform your internal day-to-day company functions. Business Process Outsourcing (BPO). Outsourcing information-based business services that need a highly skilled/educated resource or subject-matter expert.

BPO 130

BPO Outsourcing Call Center Offshoring 130

Transparent BPO Outsourcing

JANUARY 5, 2022

Nearshore and Offshore options offer quality, cost-competitive alternative By Dean Birtwell, Vice President, Business Development, Transparent BPO The start of a new year traditionally gives us a sense of renewal. A fresh start. A chance to turn the page. A time for new resolutions and a new outlook.

BPO 98

BPO Nearshoring Offshoring Business Development 98

Groove Technology

MARCH 22, 2023

Introduction to API Management APIs (Application Programming Interfaces) are becoming increasingly important for businesses to integrate digital services and streamline operations. As businesses adopt an API-led approach to digital integration, effective API management is crucial in ensuring successful implementation and innovation.

Management 130

Management Design Streamline Operations Flexibility 130

AS White Global

AUGUST 4, 2022

No matter how big or how small your company is, accounting services are essential in supporting the day-to-day operations of your business. Offshoring accounting services provides a myriad of opportunities for your organisation to expand your business whilst addressing concerns on talent shortage, retention, and attrition.

Offshoring 98

Offshoring Accounting Jobbing Finance 98