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Life Sciences Operations PEAK Matrix® Assessment

Everest Group

They have invested in a host of avenues, such as Decentralized Clinical Trials (DCT), with many Information Technology / Business Process Outsourcing (IT/BPOs) companies partnering with DCT providers.

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PH to host international contact center conference and expo

SourceFit

The Philippines will host the 9th International Contact Center Conference and Expo (ICCCE) on August 28 to 30. Thousands of delegates from across the globe are expected to attend the conference and expo which will be held for the first time in Cebu City, Philippines. . Reference: – [link].

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RCX Unveils its 22 Strategy: Ready for the Metaverse, Ready for Anything!

Raya Contact Center

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by robust strategies, continuous improvement, and innovation.

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What Is Outsourcing? All You Need To Know!

31 West

Everywhere you go, from conferences to online forums to your next door neighbor who doesn’t know what TMI is, everyone’s talking about outsourcing. WHAT IS OUTSOURCING? Knowledge Process Outsourcing (KPO) requires more advanced technical skills. But what does it really mean? BPO, KPO and ITO? What Do They Mean?

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IAOP Names SEBPO to The Global Outsourcing 100® List for the Ninth Year in a Row

SEBPO

The 2023 IAOP GO100 recognizes the world’s best service providers and advisors from industries including business process outsourcing, real estate and capital asset management, manufacturing and logistics, facility services, and information technology.

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RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023

Raya Contact Center

In addition to RAYA CX’s participation in the renowned E3 CX Conference in Riyadh, KSA, and the CX Live Show in Dubai , UAE, they exhibited their advanced CX solutions as well as gave keynote and panel discussions.

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The Present And Near-Future For BPO

Intelligent Sourcing

The Quantanite team was present at the recent CX Outsourcers conference in Glasgow, Scotland. The event focused exclusively on the Business Process Outsourcing (BPO) industry and explored current issues in the market and potential future trends.

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