Magellan Solutions

JUNE 14, 2023

Enhanced productivity and time management A VA can help you accomplish more tasks daily, allowing you to manage your time more efficiently. Such virtual collaboration challenges are lesser nowadays because offshore VAs are highly trained by reputable business processing outsourcing ( BPO ) companies.

Efficiency 52

Efficiency E-Commerce Out-Tasking Data Entry 52

VXI

NOVEMBER 11, 2021

In the Business Process Outsourcing services (BPO) industry, business industries in the thick of the pandemic have adopted customer service solutions to enhance client relations and improve quality assurance. Teamwork raises much-needed morale and send a message to everyone that we are all in this together.

BPO 94

BPO Call Center Business Process Outsourcing Outsourcing 94

VXI

NOVEMBER 11, 2021

In the Business Process Outsourcing services (BPO) industry, business industries in the thick of the pandemic have adopted customer service solutions to enhance client relations and improve quality assurance. Teamwork raises much-needed morale and send a message to everyone that we are all in this together.

BPO 90

BPO Call Center Business Process Outsourcing Outsourcing 90

Metasource

MARCH 3, 2022

How debt relief process automation drives digital transformation. If your company doesn’t have an efficient way to respond to numerous clients seeking help with their debt, you can easily become overwhelmed with the amount of paperwork and customer communications. How to get started with debt relief automation solutions today.

Automation 52

Automation Business Process Outsourcing Out-Tasking BPO 52

NoonDalton

NOVEMBER 29, 2021

We’re always willing and available to accommodate them, whether they prefer to pick up the phone, send us an email, talk face-to-face through video conference, or even have us come to their location. The outsourcing business world operates remotely, across multiple locations, cultural contexts, and technological platforms.

Outsourcing 96

Outsourcing BPO Out-Tasking Insurance 96

CGS Inc

OCTOBER 19, 2021

New York, NY, October 19, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it was awarded gold in the regional (Americas) Contact Center World’s 16th Annual Global Top Ranking Performers Awards in the “Best Tech Innovation Award Vendor – Live Agent Support Solution” category.

Call Center 52

Call Center Business Process Outsourcing Customer Support Global Outsourcing 52

Anexa

OCTOBER 1, 2021

Prior to COVID-19, business at all levels was conducted primarily in person, and for some companies, necessitated an inordinate amount of travel to facilitate business dealings. These meetings took place in hotels, conferences, restaurants, board rooms – and even on the golf course.

BPO 52

BPO Outsourcing Sales Business Process Outsourcing 52

NoonDalton

AUGUST 30, 2021

Your offshore staff may be nodding in agreement during your video conference, but you have no idea that they are confused about what is required of them. One of the best remedies for this problem is to build a more solid team through efficient human resource management. Request that your offshore team leader repeats the instructions.

Offshoring 91

Offshoring BPO Human Resources Collaborations 91

Raya Contact Center

NOVEMBER 4, 2021

RAYA CX held a press conference this week to celebrate 2021’s milestones and unveil its 2022 strategy. In addition, RCX won five other awards from Contact Center World to celebrate the efficiency of its cadres. The main strategic goal was pushing through with its directional change and digital transformation.

Global Outsourcing 52

Global Outsourcing Business Process Outsourcing Outsourcing BPO 52

NoonDalton

JULY 22, 2024

Choosing the right call center or business process outsourcing (BPO) vendor can significantly enhance customer experience and drive growth. Outsourcing these functions can help address these challenges by providing access to a larger talent pool, reducing costs, and allowing for scalability.

Call Center 52

Call Center BPO Right-Sizing Nearshoring 52

VXI

JANUARY 14, 2022

Customer Experience AI in business process outsourcing services has evolved in leaps and bound ever since its conception. With the help of computer technology today, AI has become an integral part of human society from simple codes in kids’ games to complex data computations used in national defense.

Call Center 59

Call Center Automation Customer Service Business Process Outsourcing 59

Magellan Solutions

FEBRUARY 8, 2021

Delays in processing orders is a huge turn off for customers. We want it to be fast yet efficient and concise. With a limited number of employees, businesses cannot do everything all at once. The unexpected boom of the COVID-19 virus forces many businesses to go digital. Everyone wants to feel valued.

Call Center 52

Call Center BPO Outsourcing Service 52

Magellan Solutions

AUGUST 6, 2021

But now, many companies that outsource to Philippines also have their eyes on their non-voice services. In this article, we will discuss some unknown functions that SMEs can outsource to the business process outsourcing industry in the Philippines. They might not be able to focus on their main function.

BPO 52

BPO Service Call Center Accounting 52

Magellan Solutions

JULY 6, 2022

But now, many companies that outsource to Philippines also have their eyes on their non-voice services. In this article, we will discuss some unknown functions that SMEs can outsource to the business process outsourcing industry in the Philippines. They might not be able to focus on their main function.

BPO 40

BPO Service Call Center Accounting 40

Redial

MARCH 31, 2025

This annual conference brings together industry leaders, innovators, and professionals to discuss the latest trends, technologies, and strategies shaping the future of retail. ShopTalk 2025 is a premier conference that focuses on the future of retail and customer experience. What industries does Redial BPO serve? What is ShopTalk 2025?

BPO 130

BPO E-Commerce Retail Business Process Outsourcing 130

Redial

APRIL 9, 2025

As a leading provider of Business Process Outsourcing (BPO) solutions, we are committed to enhancing customer experiences through innovative strategies and technologies. Reuters CSX West 2025 is a premier conference focused on the evolving landscape of customer service and experience. What is Reuters CSX West 2025?

BPO 130

BPO E-Commerce Business Process Outsourcing Streamline Operations 130