Pure Moderation

AUGUST 18, 2022

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). Types Of Business Process Outsourcing Models.

BPO 98

BPO Nearshoring Business Process Outsourcing Offshoring 98

Raya Contact Center

MARCH 10, 2022

RCX has expanded into new leading markets by opening a premise in the US – which has 35% of the global outsourcing market – under the name Raya Customer Experience -LLC in Delaware. This year, RCX was also listed among the top 100 global outsourcing companies in the IAOP rankings. About RAYA CX.

Global Outsourcing 98

Global Outsourcing Business Process Outsourcing Outsourcing BPO 98

CGS Inc

OCTOBER 19, 2021

“We are thrilled to have won the gold in the Americas for the Top Performers Award,” said Steven Petruk, president of Global Outsourcing division, CGS. As more businesses rely on dispersed workers and consumers look to self-service options, businesses must bring solutions to their customers and employees wherever they reside.

Call Center 52

Call Center Business Process Outsourcing Customer Support Global Outsourcing 52

31 West

JUNE 9, 2018

These refer to three different types of outsourcing: Business Process Outsourcing (BPO) involves getting a third party to handle certain operational functions, e.g., customer services, payroll, accounting, inventory etc. Knowledge Process Outsourcing (KPO) requires more advanced technical skills.

Outsourcing 130

Outsourcing Content Writing Nearshoring Offshoring 130

Raya Contact Center

NOVEMBER 4, 2021

RCX has expanded into new leading markets by opening a premise in the US – which has 35% of the global outsourcing market – under the name Raya Customer Experience -LLC in Delaware. This year, RCX was also listed among the top 100 global outsourcing companies in the IAOP rankings. About RAYA CX.

Global Outsourcing 52

Global Outsourcing Business Process Outsourcing Outsourcing BPO 52

Magellan Solutions

JANUARY 22, 2024

Having access to a pool of skilled employees, excellent customer service, a strong digital presence, and leveraging technology are just ways SMEs can bridge the gap with more established companies. Outsourced IT services include managed IT, software development, cloud computing, data science, and web/mobile development.

Outsourcing 52

Outsourcing BPO Out-Tasking Business Process Outsourcing 52

Pure Moderation

MAY 22, 2022

Instead of your own people handling inbound calls and responding to customer requests and concerns, outsourcing leaves all these responsibilities in the hands of capable agents. There are an array of customer support services you could delegate or subcontract. What Are The Benefits Of Customer Service Outsourcing?

Customer Service 52

Customer Service Outsourcing Service Customer Support 52

Magellan Solutions

SEPTEMBER 2, 2015

This helps them maximize resources and expand profit margins, enabling companies to sustain themselves and the customers who do business with them. This has paved the way for the global outsourcing industry, which has grown exponentially in the Philippines over the last decade. Numerous options in Philippine outsourcing.

Outsourcing 66

Outsourcing Offshoring Business Process Outsourcing BPO 66

Magellan Solutions

MARCH 9, 2021

Philippines vs. India: Which one is the go-to for Customer Service Outsourcing? The Philippines and India are the top players when it comes to global outsourcing. While they also provide customer service to western clients, language barrier and cultural incompatibilities is a hurdle most businesses cannot overlook. .

Customer Service 52

Customer Service Outsourcing Service Offshoring 52

Magellan Solutions

JULY 5, 2021

They offer a shared BPO service which is the most affordable call center business model. Magellan Solutions’ vision is “ to be the best partner in providing Business Process Outsourcing services to small and medium businesses (SMEs) ”. . Learn legal and business framework of outsourcing.

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Raya Contact Center

MARCH 13, 2022

For the second consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocate for the outsourcing profession based in the US.

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Magellan Solutions

APRIL 16, 2020

Its businesses span across Asia, New Zealand, the United Kingdom, and the United States. It offers different banking, insurance, stock, and fund management services for individuals and businesses. This financial institution has signed a deal with a global outsourcing company for the provision of its payments system. .

Outsourcing 72

Outsourcing Banking Human Resources Offshoring 72

Magellan Solutions

AUGUST 17, 2020

Top Outsourcing Destinations in Asia. Over the years, India and Philippines have been the two top picks of businesses all over the world when it comes to business process outsourcing. There are things you need to know when outsourcing to these two offshore destinations.

Outsourcing 52

Outsourcing Call Center Business Process Outsourcing Offshoring 52