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CGS Receives 2021 Customer Experience Innovation Award

CGS Inc

Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. CGS supports many of the world's industry-leading global brands from retail, hospitality, healthcare, technology and telecom.

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From Accounting to IT: 5 Ways Offshore BPO Transforms Your Business

Offshore India Data Entry

Offshore Business process outsourcing (BPO) has become an increasingly popular way for companies to streamline operations and transform their business. According to Deloitte’s 2016 Global Outsourcing Survey, 70% of respondents reported cost reduction as a key outsourcing objective.

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IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List

Raya Contact Center

For the fourth consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® ( IAOP ), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US.

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PH to host international contact center conference and expo

SourceFit

The three-day expo, organized by the Contact Center Association of the Philippines (CCAP), will gather the top business and industry experts for an in-depth discussion of industry trends and best practices. . The ICCCE is considered one of the biggest yearly business process outsourcing (BPO) events. ” .

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CGS Awarded Gold in Americas Region, 2021 Top Ranking Performers Awards / Best Tech Innovation Award Vendor – Live Agent Support Solution Category

CGS Inc

Now in its sixteenth year, the Awards are the ultimate industry recognition for the contact center industry and are exclusively available from ContactCenterWorld.com, the Global Association for Contact Center & Customer Engagement Best Practices, with nearly 210,000 members in 200 countries. “We About ContactCenterWorld.

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5 Stories That Will Prove BPO Philippines is not a One Off Engagement

Magellan Solutions

Currently, about half of P&G’s innovation comes from collaboration with a number of global outsourcing partners. SeatGeek.com is a mobile-focused ticket platform that enables users to buy and sell tickets for live sports, concerts and theater events. Over 400 new products brought in over $10 billion in revenue.

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10 Unique Reasons To Outsource Healtcare To BPO Philippines

Magellan Solutions

It’s also unsurprising why so many businesses consider outsourcing their healthcare contact center services Philippines and to other countries such as: Country. current count of Business Process Outsourcing (BPO) companies. According to Statista (paywall), the global outsourcing market earned $85.6

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