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Both terms refer to various business functions performed within an organization, but to understand the difference between Front-office and Back-office in a BPO, we must first define what does ‘BPO’ stand for? When you outsource to typically low-cost international locations with additional redundancy; it is called offshoring.
BPO in Mexico: what it is, what are its advantages, and when to implement it as a strategic tool What is meant by businessprocessoutsourcing or BPO in Mexico? This has been the case even though some of the functions they perform are outside of the realm of their primary business activity.
With over 100 years of operations, print and digital document products and services have reached more than 160 countries. Part of Xerox’s history was the acquisition of an information technology company that was involved in organizational businessprocessoutsourcing solutions. It is headquartered in Seattle, Washington.
Outsourcing, as this practice is also often called, is not an alternative only for large organizations. Additionally, companies look to outsource customer service in Mexico due to the country’s cost advantages. to make both customer service and managementservices more agile and effective.
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