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How to do Customer Support Outsourcing the Right Way

NoonDalton

Unfortunately, there is no such thing as a one-size-fits-all approach, and there is no silver bullet to help the process go faster. That is why you must carefully consider your options, especially if an external outsourcing company will be communicating directly with your consumers. There are Several Types of Outsourcing.

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Philippine Laws on Outsourcing

Magellan Solutions

Many businesses all over the world can attest to that. Because of this, the Philippine laws on outsourcing are very important. Because of the high demand for Philippine-based outsourcing providers over the years, business process outsourcing (BPOs) has since helped increase the country’s income and stabilize the Philippine economy.

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SaaS Outsourcing: Why Should Your Company Do It?

Magellan Solutions

Disaster preparedness: you are more likely to maximize this advantage through offshore outsourcing. If disaster strikes your area, your outsourced operations shall continue. Outsourcing also helps your business during volatile economic times. How should you select an outsourcing service provider?

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The Best & Worst Philippines Call Center Companies in 2021

Magellan Solutions

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . That’s why more than the pricing, small business owners should be more meticulous in finding the right outsourcing partner. Why You Might Want to Outsource with Them?