Everest Group

JULY 26, 2024

Since the inception of Global Business Services (GBS) almost two decades ago, enterprises have been experimenting with its resourcing model—whether to perform the work with their own resources, outsource the work, or create a hybrid resourcing model that is a strategic blend of both in-house and outsourced resources.

Management 147

Management Right-Sizing Global Business Services Government 147

Magellan Solutions

JULY 13, 2022

Healthcare Shared Services for your Medical Center. But health care is still its own business. Even though it’s a unique and important business, it’s still a business. Healthcare Shared Services – What You Need To Know. But what are shared services anyway?

Shared Services 40

Shared Services Healthcare Service BPO 40

Magellan Solutions

MARCH 5, 2023

One way companies streamline their operations and reduce costs is by outsourcing non-core tasks like customer service and technical support to offshore call centers through business process outsourcing and shared services. A business must resolve the problem right in the first interaction.

Service 98

Service Administrative Outsourcing Right-Sizing 98

Magellan Solutions

JUNE 22, 2021

BPO call center vs. shared services call center. There has long been an argument between Shared Services and Business Process Outsourcing (BPO). . The services that BPO and shared services providers use are generally to remove manual, operational, and often repetitive tasks from your everyday work.

Call Center 52

Call Center BPO Shared Services Right-Sizing 52

Magellan Solutions

NOVEMBER 7, 2023

Outsourcing is becoming a trend in the business world right now. Did you know that global spending on outsourcing is predicted to hit $731 billion this year, 2023, from the $92.5 Companies of all sizes are realizing the benefits of outsourcing. billion market worth in 2019? So, what’s driving this growth?

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Magellan Solutions

FEBRUARY 24, 2022

Outsourcing Lead Generation: A Comprehensive Guide for Choosing the Right Provider. The key to your business’s success is to get good leads. Even if you can’t figure out the right way to get leads, it’s easy to feel like lead generation is a pain in your side. What is Lead Generation Outsourcing?

Sales 40

Sales Outsourcing BPO Out-Tasking 40