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Shared Service Center: Why the Philippines Is the Best Option?

Magellan Solutions

The Philippines has been a favorite for business process outsourcing for many years. Filipinos have earned a spot for providing excellent BPO services. No wonder western countries like the United States and Australia chose to outsource customer services and technical support to them.

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The Great Debate: Global Business Services Versus Outsourcing | Blog

Everest Group

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing?

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Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT.

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Healthcare Shared Services: Will It Be Beneficial To Your Medical Center?

Magellan Solutions

Healthcare Shared Services for your Medical Center. But health care is still its own business. Even though it’s a unique and important business, it’s still a business. Healthcare Shared Services – What You Need To Know. But what are shared services anyway?

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What Is A Service Level Agreement and How Does It Benefit Your Business?

Magellan Solutions

As a business expands, it often needs to broaden its product lines and services just to meet the increasing demands of its customers. While this may indicate positive business growth, it may also create pressure for companies to attend to other areas of the business. What is SLA, and how does it benefit your business?

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Managing the GBS Hybrid Resourcing Model – Break Free from Habit or Fall Behind | Blog

Everest Group

Global Business Services (GBS) must evolve and, as the iconic Queen song references, “break free,” from outdated practices. This blog explores how GBS organizations should move beyond their comfort zones when it comes to managing hybrid models, finding a balance for in-house and outsourced resources.

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Introducing ScaleHub’s New Marketing Director: Jacquelyn McMullen

ScaleHub

ScaleHub combines both artificial and human intelligence for better data — at an infinite scale — and looks to be the market leader in business process outsourcing (BPO) and shared services center (SSC) cloud services.”