Magellan Solutions

FEBRUARY 5, 2021

The main delivery models of BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. Future of the Philippines call center . Third-Party Outsourcing.

BPO 52

BPO Third Party Outsourcing Outsourcing Offshoring 52

Magellan Solutions

JUNE 26, 2021

Selective outsourcing, unlike relying on a single provider, can be tailored to meet a company’s exact need. Some of the functions that are popularly outsourced here at Magellan Solutions include: Compensation. Integrated HR outsourcing – In this approach, compensation and workforce administration are outsourced.

Selective Outsourcing 52

Selective Outsourcing Payroll BPO Outsourcing 52

Magellan Solutions

JUNE 15, 2021

AIs are slowly replacing live operators in the call center operations. The current turnover rate is a call for action since having unlimited manpower is useless if agents can only stay for a couple of years. Here’s the attrition rate of an employee according to their job position: Entry-level – 27%.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52

Magellan Solutions

MARCH 19, 2021

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. Reasons to outsource to the philippines according to our existing clients. Third-Party Outsourcing.

Third Party Outsourcing 52

Third Party Outsourcing Outsourcing Offshoring BPO 52

Magellan Solutions

MAY 17, 2021

As a result, you may want to consider outsourcing. . Listed below are some of our outsourcing models that you may find helpful. Third-Party Outsourcing. According to a study by the Everest Research Institute, outsourcing to an offshore IT vendor is more affordable. Efficiency.

BPO 52

BPO Outsourcing Offshoring Third Party Outsourcing 52