Magellan Solutions

FEBRUARY 5, 2021

The main delivery models of BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. Future of the Philippines call center . Third-Party Outsourcing.

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BPO Third Party Outsourcing Outsourcing Offshoring 52

Magellan Solutions

MARCH 19, 2021

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Clients nowadays want a hybrid approach to outsourcing while still keeping work in-house. Reasons to outsource to the philippines according to our existing clients. With staff offshoring, you are still the boss.

Third Party Outsourcing 52

Third Party Outsourcing Outsourcing Offshoring BPO 52

Magellan Solutions

MAY 17, 2021

Listed below are some of our outsourcing models that you may find helpful. Third-Party Outsourcing. According to a study by the Everest Research Institute, outsourcing to an offshore IT vendor is more affordable. Dedicated Offshore Center. Captive Centers. Hybrid Model. Less utility.

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BPO Outsourcing Offshoring Third Party Outsourcing 52

Magellan Solutions

JUNE 15, 2021

AIs are slowly replacing live operators in the call center operations. The current turnover rate is a call for action since having unlimited manpower is useless if agents can only stay for a couple of years. A call center company with a high attrition rate will experience an inevitable disruption of their productivity. .

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Customer Service BPO Outsourcing Call Center 52