Magellan Solutions

JULY 5, 2021

Let’s take a look at the best and worst Philippines Call Center Companies this 2021. There are more than 700 Philippines call center companies – many of which work specifically for small and medium enterprises. So, here are some of the other factors that SME owners should look for in a call center company. .

Call Center 40

Call Center BPO Outsourcing Customer Service 40

Magellan Solutions

JULY 21, 2023

Utilizing blockchain allows businesses to build trust and remove intermediaries from outsourcing contracts. Moreover, it reduces costs and streamlines operations. Blockchain enables companies to access secure and cost-effective solutions. For two decades, we have been a top-tier provider of call center services.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Magellan Solutions

NOVEMBER 10, 2020

Cost effective expansion: reduced costs do not mean reduced quality. When you outsource offshore, you’re more likely to spend less in hiring expert talent. And it’s all because you outsourced to a different time zone. Even if you’ve already closed for the day, your outsourced operation would continue.

Offshoring 59

Offshoring Legal Services Nearshoring Outsourcing 59

Offshore India Data Entry

MARCH 24, 2025

Key Areas Where AI and Automation are Impacting BPO Customer Support & AI Chatbots In the customer service sector, AI chatbots and Virtual assistance are widely transforming operations by efficiently managing routine inquiries, mitigating response times, and thereby increasing customer satisfaction.

BPO 52

BPO Automation Data Entry Robotics Process Automation 52