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Overcoming The Great Resignation with Co-Sourcing

Premier BPO

The alternate then, is offshore outsourcing or co-sourcing , as discussed furthermore in the article. Co-Sourcing is defined as a type of outsourcing in which an externally hired company acts as a part of your in-house operation while promoting shared risk and reward values.

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The Differential Cost – Co-Sourcing vs. Internal Hiring

Premier BPO

Choosing between hiring yourself, a recruiting firm, outsourcing or co-sourcing. Premier BPO’s Differential Cost for Co-sourcing. When Co-sourcing with Premier BPO, there is no cost incurred on your business. Selling, producing, processing, marketing, or promoting, partnered products or services.

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Premier BPO’s Training Excellence Boosts Customer Experience

Premier BPO

This culture instills the necessary skills and knowledge to excel at their jobs and be a source of learning for their peers. Learn what other leading companies have discovered about a better co-sourcing partner. Premier BPO is committed to inculcating a culture of learning and development within its employees.

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Developing Great Career Options For CX Teams

Intelligent Sourcing

Mike Harfield is the COO and Co-Founder at Sigma Connected Group. He explains how his company has explored impact sourcing initiatives across South Africa and the UK and how a […] The post Developing Great Career Options For CX Teams appeared first on Intelligent Sourcing. He is based close to Birmingham in the UK.

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How to implement an effective remote working strategy

Airswift

Source: djile/Shutterstock. In its early stages, it was mostly unique to small start-ups lacking physical offices and digital nomads operating out of co-working spaces scattered across the world. The new normal: Remote working. The concept of remote working has come a long way.

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Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 – Americas

Everest Group

These centers deploy gen AI solutions, such as knowledge-as-a-service, learner co-pilots, QA&QC co-pilots, conversational AI chatbots, and agent-assist tools. To drive innovation and implementation in digital CX, including gen AI adoption, providers have established Centers of Excellence (CoEs).

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ScaleHub BPO Crowd Boost: Introducing Connected Women

ScaleHub

Connected Women has become an essential crowdsourcing partner for ScaleHub, aligning with our top priorities in impact sourcing strategies: our goal is to work with companies that pay workers a fair wage and adhere to ethical working practices as part of our swiftly expanding activities in the APAC region.

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