Premier BPO

APRIL 18, 2023

With hundreds of exhibitors and speakers, the event provides an excellent opportunity for attendees to collaborate and learn about the latest trends and techniques prevalent and applicable in the industry. This year’s focus is Maximizing Customer Experience through Digital Transformation.

Co-Sourcing 130

Co-Sourcing Outsourcing BPO Sourcing 130

Premier BPO

MAY 16, 2023

The exhibition covered various aspects of customer support, CX, UX, Channel Partnering, Cyber, Data & Smart Security, and Collaboration Technology. Providing a unique perspective on how the changing business landscape requires a partnership mentality, Premier BPO COO, Dave Shapiro highlighted how co-sourcing fits the narrative.

Co-Sourcing 130

Co-Sourcing BPO Call Center Customer Support 130

Premier BPO

APRIL 28, 2023

Event Overview: SOCAP Internation Spring Symposium is a two-day event that brings together industry impact leaders and entrepreneurs from various sectors to explore emerging trends, exchange ideas, and collaborate.

Outsourcing 147

Outsourcing Co-Sourcing BPO Offshoring 147

Everest Group

NOVEMBER 17, 2023

Experience level agreements can foster service provider innovation and collaboration if structured with rewards for risks. By formally incorporating XLAs into contracts, both enterprises and SPs established well-defined roles and responsibilities, fostering a collaborative partnership with mutual advantages.

Co-Sourcing 147

Co-Sourcing Collaborations Outsourcing Sourcing 147

Everest Group

DECEMBER 5, 2023

These partnerships also offer internships and co-op programs that provide students with hands-on experience and job opportunities upon graduation. The organization can streamline business initiatives by aligning roles, responsibilities, and workflows, enabling seamless collaboration among experts from diverse backgrounds.

Service 162

Service Co-Sourcing Impact Sourcing Collaborations 162

Premier BPO

MARCH 15, 2023

The event presents an opportunity for professionals to collaborate and share takeaways from the past year, as well as discuss upcoming trends and techniques for managing disruption. Premier BPO Exhibit Premier BPO will be showcasing at Booth 108 with our leadership in attendance.

Outsourcing 130

Outsourcing Co-Sourcing BPO Global Outsourcing 130

Premier BPO

JUNE 18, 2024

Premier BPO understands that Customer Satisfaction achievement is only possible if your outsourcer utilizes a data-driven, analytical, and collaborative approach. We feel like the partnership with Premier BPO is a true collaboration. Learn what other leading companies have discovered about a better co-sourcing partner.

Co-Sourcing 130

Co-Sourcing BPO Out-Tasking Outsourcing 130

Premier BPO

SEPTEMBER 8, 2023

We’ve rounded up the important sessions, so you won’t miss out on some helpful learning and collaboration opportunities. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

Co-Sourcing 130

Co-Sourcing BPO Retail Advisory 130

Premier BPO

MARCH 29, 2023

Our COO calls this “co-sourcing”. Our clients look to us for strategic insights and collaborate together to enhance their business. Clients are relieved that they can work with us across the spectrum of services given our multi-country footprint to source the best talent for their unique needs.

Co-Sourcing 130

Co-Sourcing BPO Supply Chain Management Outsourcing 130

Everest Group

APRIL 7, 2022

With the talent shortage across all industries, companies are taking innovative approaches to talent sourcing and acquisition. Traditional talent sourcing strategies The commonly used practices for proactively locating the best potential hires for open or future positions are no longer enough with the great need and talent shortage.

Sourcing 130

Sourcing Co-Sourcing Flexibility Jobbing 130

Premier BPO

OCTOBER 3, 2023

Visit our booth 418, to learn more about our outsourcing capabilities, hear success stories, and discuss how we can collaborate to drive your contact center’s growth. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

BPO 130

BPO Co-Sourcing Outsourcing Customer Service 130

Perficient Digital Transformation

SEPTEMBER 27, 2021

Our Women in Tech Employee Resource Group (ERG) provides the opportunity for women and allies at each stage of their career the chance to work alongside and collaborate with leadership across Perficient, as well as cull their own professional skills. Perficient has made tremendous strides in market value in the years since I’ve joined.

Co-Sourcing 119

Co-Sourcing Management Collaborations Jobbing 119

Premier BPO

APRIL 18, 2023

With hundreds of exhibitors and speakers, the event provides an excellent opportunity for attendees to collaborate and learn about the latest trends and techniques prevalent and applicable in the industry. This year’s focus is Maximizing Customer Experience through Digital Transformation.

Co-Sourcing 100

Co-Sourcing Outsourcing BPO Sourcing 100

Premier BPO

OCTOBER 30, 2024

A solid database system that can grow with an organizations needs ensures seamless data integration and analytics, even as data sources multiply. Second, implementing integrated data systems across departments is essential to break down silos and foster collaboration.

Management 130

Management Co-Sourcing Analytics Government 130

Everest Group

MARCH 23, 2023

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

Impact Sourcing 130

Impact Sourcing Sourcing Co-Sourcing Government 130

NoonDalton

JULY 13, 2022

Staying true to its root word of right , rightsourcing is all about selecting the best source to deliver the services you need. Rightsourcing literally means “choosing the correct source. ” — Margaret Rouse. Here is a summary of similarities and contrasts between these two types of sourcing: Control. Co-Sourcing.

Outsourcing 94

Outsourcing Co-Sourcing Right-Sizing Sourcing 94

IBM Services

OCTOBER 4, 2023

We’ll discuss how we’re collaborating and co-creating to leverage AI to work smarter, why we’re better together, and of course, how they take their coffee. Because when it gets down to it, the heart of this series is about finding common ground with our favorite coffee shop beverage. Take Intel.

Co-Sourcing 104

Co-Sourcing Engineering Collaborations Sourcing 104

Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The positive and collaborative atmosphere within the SOCAP community was evident, especially in light of the theme of celebrating SOCAP’s 50th Anniversary.

BPO 130

BPO Co-Sourcing Customer Service Collaborations 130

Premier BPO

OCTOBER 9, 2023

Collaborate with professionals who share your commitment to tackling the prevalent challenges that contact centers routinely encounter. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

BPO 130

BPO Co-Sourcing Outsourcing Customer Service 130

Premier BPO

OCTOBER 23, 2024

1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset. Extract : Pulls data from different sources, including databases, flat files, cloud services, etc. What is ETL?

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

Premier BPO

JUNE 21, 2024

Collaboration is critical in establishing the right balance between security and usability. We differentiate ourselves through our PremierSync framework , which offers co-sourcing solutions tailored to your specific challenges.

Marketing 130

Marketing BPO Co-Sourcing Flexibility 130

Frevvo

MARCH 1, 2022

Using enterprise collaboration software can help. In this article, we’ll explain what enterprise collaboration is and why it’s important. Click the links below to jump ahead: What Is Enterprise Collaboration? What Are the Benefits of Enterprise Collaboration? What Is Enterprise Collaboration? Improves Productivity.

Collaborations 52

Collaborations Out-Tasking Co-Sourcing Software 52

Everest Group

JUNE 16, 2023

As life sciences enterprises look to unlock GAI’s true value, its various stakeholders have exciting opportunities to collaborate and form next-generation partnerships to successfully drive GAI implementation. Keep an eye out for our LinkedIn Live, The Possibilities for Generative AI in Sourcing.

Pharmaceuticals 130

Pharmaceuticals Co-Sourcing Regulations Sales 130

IBM Services

NOVEMBER 15, 2023

Watsonx gives organizations the ability to refine foundation models with their own domain-specific data to gain competitive advantage and ensure factual grounding to external sources of knowledge. Watch the demo of these use cases , or explore interactive demos in the IBM Digital Self-Serve Co-Create Experience.

Co-Sourcing 90

Co-Sourcing Supply Chain Management Engineering Sales 90

Everest Group

JUNE 20, 2022

Everest Group is a research firm focused on strategic IT, business services, engineering services, and sourcing. Collaborate with Organization development team on various talent initiatives across roles, geographies, including (and not limited to) Diversity, equity and inclusion, hybrid working models, talent development etc.

Human Resources 100

Human Resources Management Co-Sourcing Advisory 100

IBM Services

MARCH 15, 2024

This collaboration enhanced their confidence to navigate app modernization across various applications and landing zones for both hybrid cloud and platform-native modernization. The company is now expanding to additional use cases as a result of their collaboration and innovation with the IBM Consulting team.

Co-Sourcing 96

Co-Sourcing Healthcare Automation Collaborations 96

Everest Group

FEBRUARY 23, 2023

In addition to being a source of high-quality, sustainable customer data, let’s explore how communities also can help brands in several other enticing ways. This is where the role of ESPs becomes extremely crucial, as illustrated below.

Service 130

Service Co-Sourcing Marketing Out-Tasking 130

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

31 West

JULY 22, 2022

Out of 50 clients affected in this data breach that included top brands of retailers, financial institutions like JPMorgan Chase & Co., Best buy co., These targets received emails with content that mentioned employee names and seemed to be receiving from friends or a co-worker. Phishing emails targeted 100 service providers.

Co-Sourcing 130

Co-Sourcing Government Software Cybersecurity 130

Everest Group

NOVEMBER 28, 2023

Clyde & Co research highlights that MGAs’ willingness to invest in technology far surpasses their insurer counterparts, with 80% of MGAs investing in technology or InsurTech in the past year, compared to only 55% of carriers. Regardless of MGA type, technology serves as a driving force to propel growth and enable innovation.

Insurance 147

Insurance Service Co-Sourcing Analytics 147

The Scalers

NOVEMBER 3, 2021

The most competent offshore partners combine the sourcing of top talent with managed operations and aim to provide long-term value rather than a short-term fix. CEO and Co-founder, The Scalers. However, what is apt to compare is the culture of collaboration between the headquarters in the UK/U.S. – Emilien Coquard.

Offshoring 93

Offshoring Co-Sourcing Engineering Sourcing 93

IBM Services

SEPTEMBER 13, 2023

Today, entire industries are looking to leverage the availability of complex space technologies and insights — from reusable rocket launchers to the use of open-source machine learning pipelines — to accelerate a new era of commercial space applications.

Co-Sourcing 100

Co-Sourcing Government Sourcing Automation 100

Neo Group

APRIL 6, 2022

Neo Group is a leader in sourcing, with a two decade heritage in advisory services for the world’s largest corporations. For over 22 years, they have enabled incredible business outcomes through collaborative solutions that have secured our market-leading position in the sourcing advisory & governance services space.

Sourcing 52

Sourcing Co-Sourcing Global Sourcing Advisory Advisory 52

IBM Services

APRIL 29, 2024

VeloxCon 2024 , the premier developer conference that is dedicated to the Velox open-source project, brought together industry leaders, engineers, and enthusiasts to explore the latest advancements and collaborative efforts shaping the future of data management.

Management 67

Management Co-Sourcing Engineering Collaborations 67

IBM Services

NOVEMBER 14, 2023

Data products and data mesh Data products are assembled data from sources that can serve a set of functional needs that can be packaged into a consumable unit. Flexibility in data collection is made possible when product lakehouses connect to and ingest data from many sources, using many different technology protocols.

Co-Sourcing 110

Co-Sourcing Sourcing Right-Sizing Analytics 110

31 West

FEBRUARY 7, 2023

The Jira Service Management is a product that helps your dev, business, and IT team to connect and collaborate. Further, if you need help implementing or upgrading the software, you can make use of Co-Delivery and Partner Finder services. Jira has a comparatively better support model. out of 1918 user ratings of all time.

Right-Sizing 130

Right-Sizing Customer Service Co-Sourcing Software 130

Premier BPO

JULY 11, 2023

When ways of working are changing and managing remote workers is not a core competency, business leaders can turn to options such as outsourcing to a co-sourcing partner. A hybrid workforce combines the strengths of in-house employees and remote or outsourced workers who collaborate seamlessly to enhance business outcomes.

Offshoring 100

Offshoring Reduced Overhead BPO Co-Sourcing 100