Premier BPO

MAY 16, 2023

The Call & Contact Center Expo is an industry event catering to professionals in the customer care, contact center, and customer experience field. The event was an excellent opportunity for organizations to connect and strategize on optimizing Customer Experience (CX) for their client base.

Co-Sourcing 52

Co-Sourcing BPO Call Center Customer Support 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

BPO 52

BPO Co-Sourcing Outsourcing Sourcing 52

Premier BPO

APRIL 18, 2023

Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and contact center networking event. The company offers co-sourcing, a hybrid approach to outsourcing, across multiple functions for several industries through its global sites.

Co-Sourcing 40

Co-Sourcing Outsourcing BPO Sourcing 40

Premier BPO

OCTOBER 3, 2023

Event Information: – Event Name: ICMI Contact Center Expo – Date: October 16 th – 19 th , 2023 – Location: Orlando, FL, Loews Royal Pacific Resort Join Premier BPO – Your Trusted Outsourcing Partner: At ICMI Contact Center Expo, you’ll have the chance to meet our team of outsourcing specialists.

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Everest Group

NOVEMBER 8, 2024

Following the conclusion of Everest Group’s inaugural Engage 2024, an event in which attendees left feeling energized and equipped with practical insights and actionable strategies, there is now more to come! The event also sparked critical conversations about the future of work.

Co-Sourcing 52

Co-Sourcing Automation Flexibility Collaborations 52

Premier BPO

JULY 19, 2022

Among the leadership present at the event, our COO, Dave Shapiro had a short interview with the event sponsor, TMC’s Group Editor in Chief, Rich Tehrani. The two touched on the challenges brought about by today’s labor market, and broached the topic of more effective staffing models like co-sourcing. About Premier BPO.

Co-Sourcing 52

Co-Sourcing BPO Labor Costs Cybersecurity 52

Everest Group

MARCH 10, 2022

Everest Group and the Shared Services & Outsourcing Network (SSON) hosted a LinkedIn Live event to discuss the effects of the Russia-Ukraine war on service delivery and actions global business services / shared services organizations, enterprises, and global services firms should take as they immediately recover and plan for the coming months.

Co-Sourcing 52

Co-Sourcing Management Service Shared Services 52

Premier BPO

JULY 16, 2021

Outsourcing Financial services is the process of moving certain Finance & Accounting functions within an organization to a specialized third-party vendor. The global Financial services outsourcing market size was estimated at $130 Billion in 2021 and is projected to grow at a rate of 7.5% F&A Outsourcing Benefits vs. Risks.

Outsourcing 52

Outsourcing Service Finance BPO 52

Premier BPO

SEPTEMBER 8, 2023

Join us at this year’s Fall SOCAP event for a dynamic experience filled with expert insights, community summits, networking opportunities, and transformative tips from industry pros and trailblazers.

Co-Sourcing 52

Co-Sourcing BPO Retail Advisory 52

Premier BPO

OCTOBER 21, 2022

Here’s part two of our blog series with key takeaways form the event. You may also like: Differential Cost of Co-sourcing versus Internal Hiring Estimate Your Savings when Co-Sourcing with Premier BPO. ROI of a Call Center – Bill Gosling Outsourcing. Recruitment in a Wage War. ROI Calculator.

Co-Sourcing 52

Co-Sourcing BPO Call Center Sourcing 52

Premier BPO

OCTOBER 9, 2023

Explore the cutting-edge technology, and applications of automation and AI, and gain expert insights at the ICMI Contact Center Expo 2023; the most customized Contact Center Event set to take place from October 16th to 19th in Orlando, Florida. Ready to take the first step towards outsourcing success?

BPO 52

BPO Co-Sourcing Outsourcing Customer Service 52

Premier BPO

OCTOBER 28, 2022

Continued below in our three-part series blog, is key takeaways from the event, with focus on the. Our focus is inclusivity, employee engagement, and being a source for individuals to develop both personally and professionally. Are you thinking about outsourcing for the first time? First-Time Outsourcers. time attendees.

Co-Sourcing 52

Co-Sourcing BPO Healthcare Call Center 52

Premier BPO

OCTOBER 12, 2022

Premier BPO specializes in helping first-time outsourcers explore and rollout a hybrid workforce. In addition to the Indianapolis 500 racing theme, the latest SOCAP symposium was a phenomenal event for industry leaders to get together, exchange ideas, share best practices, and learn the latest trends in the industry.

BPO 52

BPO Co-Sourcing Call Center Outsourcing 52

Premier BPO

SEPTEMBER 21, 2023

This year’s Fall SOCAP event featured a comprehensive lineup of experts, collaborative community summits, valuable networking prospects, and practical advice from experienced industry professionals and innovators. They highlight the effectiveness of offshore outsourcing in achieving high-quality results.

BPO 52

BPO Co-Sourcing Customer Service Collaborations 52

Chazey Partners

JANUARY 26, 2021

Founded in 2006, Chazey Partners supports public and private sector clients with shared services, business transformation, technology enablement, intelligent automation, digital transformation, enterprise wide security and sourcing advisory around the world. Leverage our experience for your success.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. Premier BPO was a sponsor at the event and showcased at booth #108.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

Premier BPO

MAY 17, 2023

For example, we plan employee engagement activities that are similar to those planned by our clients, such as team away days at the beach, team lunches and dinners for special events, and celebrating anniversaries. With three service centers across Asia, we can source the right skills and talent for our clients’ needs.

BPO 52

BPO Co-Sourcing Software Right-Sizing 52

SIG Speaks

NOVEMBER 1, 2021

We have a host of resources, insights and events to help you deliver on procurement's new future. . November SIGnature Events. After an amazing Global Executive Summit, the SIG team is hard at work to bring you our next in-person event of the year, our SIGnature Events. Northeastern Regional SIGnature Event.

Co-Sourcing 40

Co-Sourcing Sourcing Automation Business Process Outsourcing 40

Premier BPO

MAY 12, 2022

Our leadership was present at all the major industry sessions and gave insights into the event’s happenings, revealing what the experts had shared: industry best practices, emerging CX trends , and lessons learned from last year. We offer co-sourcing partnerships, a hybrid approach to outsourcing while sharing mutual risk and reward.

BPO 52

BPO Co-Sourcing Insurance Automation 52

SIG Speaks

JULY 30, 2021

Join your sourcing, procurement, and risk management colleagues in this two-hour interactive virtual environment to be challenged with topics related to our industries! Demystifying eAuctions – How to Source Smarter, Faster and Better. Demystifying eAuctions – How to Source Smarter, Faster and Better. register now. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

SIG Speaks

OCTOBER 1, 2021

The SIG team is in overdrive to bring you our first in-person event of the year, the Global Executive Summit. Connecting the Dots Between ESG Objectives and Source-to-Pay Processes. Digital Disruption in Sourcing and Procurement. Sourcing Industry Landscape Podcast. Procurement 3.0 SIG Global Executive Summit.

Co-Sourcing 40

Co-Sourcing Facilities Management Sourcing Analytics 40

Infosys Consulting

SEPTEMBER 11, 2023

co-authored by Joerg Veidt, Vinayak Bhardwaj and Jennifer Chung. Therefore, a good system software architecture, e.g., modular, event-driven, micro-service design should be the “North Star”. This could be expanded into an internal open-sourcing of code. Subsequently, good testing practices (e.g.,

Management 52

Management Co-Sourcing Software Advisory 52

SIG Speaks

SEPTEMBER 1, 2021

On September 15, Nitin Khorana, Vice President from Icertis, will explore maximizing supply chain potential with contract intelligence, followed by topic-based discussions on digitalization within procurement and sourcing. How can you keep one step ahead and gain full visibility into your source-to-pay process? register now. .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

CGS Inc

MAY 25, 2023

The new realities around buyer-seller relationships were explored in a recent "Seats at the Table – Brand and Retail Participation in Manufacturing Innovation" symposium at the Texprocess Americas event in Atlanta. Jennifer Guarino, ISAIC (Industrial Sewing and Innovation Center) President and CEO, served as moderator.

Retail 52

Retail Manufacturing Co-Sourcing Nearshoring 52

Mercans

MAY 18, 2021

USA Payroll Outsourcing and PEO/GEO Services Leader Publishes Payroll & HR Insights for the USA (United States of America). payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published its most recent Payroll & HR Insights for the USA. Mercans’ USA Payroll Outsourcing Solutions.

Payroll 95

Payroll Outsourcing Insurance Regulations 95

Mercans

MAY 18, 2021

USA Payroll Outsourcing and PEO/GEO Services Leader Publishes Payroll & HR Insights for the USA (United States of America). payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published its most recent Payroll & HR Insights for the USA. Mercans’ USA Payroll Outsourcing Solutions.

Payroll 52

Payroll Outsourcing Insurance Regulations 52

Mercans

MAY 18, 2021

payroll outsourcing , PEO/GEO , employee leasing , recruitment and BPO services provider , has published its most recent Payroll & HR Insights for the USA. Mercans’ USA Payroll Outsourcing Solutions. Business can also be conducted through general or limited partnerships or co-operatives. penetration tests. In the U.S.

Payroll 52

Payroll Outsourcing Insurance Regulations 52

Future of Sourcing

MARCH 15, 2023

New Sourcing Industry Group Advisory Board members will serve three-year terms and help guide the strategic direction of SIG. Jenti Vandertuig — Director of Procurement at San Francisco 49ers Wayne Heiler — Consultant Vendor Relations CTO at Toyota Motors North America Nathan Haydn-Myer — Sr.

Advisory 59

Advisory Co-Sourcing Strategic Sourcing Sourcing 59

TMS

JUNE 18, 2021

Universities can educate and train, but successful startups come from many sources. Houzz’s future founder and co-founder, Adi Tatarko and Alon Cohen wanted to renovate their home. It’s an open-source video platform that hones in on enterprise, education, and media. Confluent is an event streaming platform.

Co-Sourcing 52

Co-Sourcing Software Right-Sizing Design 52

Premier BPO

MAY 24, 2023

The week-long event featured insightful sessions, networking opportunities, preparties, scavenger hunts, and golf tournaments, keeping participants engaged. During the session “Best Practices in Offshore Outsourcing”, the offshoring expert discussed the value of culture match, account management, and data security.

Offshoring 52

Offshoring BPO Co-Sourcing Outsourcing 52

Premier BPO

NOVEMBER 15, 2024

1 With consumer trust and regulatory scrutiny at an all-time high, companies that prepare to tackle unexpected events can transform these challenges into opportunities for growth. According to Sedgwick Brand Protection’s 2024 State of the Nation Recall Index, 3,301 recall events occurred across five industries in 2023.

Co-Sourcing 75

Co-Sourcing BPO Outsourcing Regulations 75

Premier BPO

NOVEMBER 22, 2024

Outsourcing recall management could be a smart, strategic move for modern businesses, as they can gain access to experts equipped with advanced systems and compliance knowledge. By working with a strategic co-sourcing partner , companies can mitigate risks, protect their reputation, and maintain operational continuity.

Outsourcing 40

Outsourcing Management Co-Sourcing BPO 40