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Call & Contact Center Expo 2023: Insights and Key Takeaways

Premier BPO

The Call & Contact Center Expo is an industry event catering to professionals in the customer care, contact center, and customer experience field. The event was an excellent opportunity for organizations to connect and strategize on optimizing Customer Experience (CX) for their client base.

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Mastering Product Recalls: Turning Crisis into Opportunity with the Right Strategic Partner

Premier BPO

1 With consumer trust and regulatory scrutiny at an all-time high, companies that prepare to tackle unexpected events can transform these challenges into opportunities for growth. According to Sedgwick Brand Protection’s 2024 State of the Nation Recall Index, 3,301 recall events occurred across five industries in 2023.

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Outsourcing Product Recall Management – Transforming Challenges into Growth Opportunities

Premier BPO

By working with a strategic co-sourcing partner , companies can mitigate risks, protect their reputation, and maintain operational continuity. Scalability Without Disruption Recall events require rapid mobilization of resources. This reduces the risk of penalties and safeguards your brand reputation in regulated markets.

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How to accelerate your data monetization strategy with data products and AI

IBM Services

Organizations build trust in their data and AI by demonstrating transparency and ethics , recognizing data privacy , adhering to regulations, and keeping data safe and secure. Data products and data mesh Data products are assembled data from sources that can serve a set of functional needs that can be packaged into a consumable unit.

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Leveraging Office 365 For Collaborative Learning: A Guide For Students And Educators

31 West

OneDrive: Sharing and Co-Authoring Documents Document Sharing: OneDrive is a cloud storage platform where users can store and share educational materials and assignments. Co-Authoring: It allows multiple users to work on the same document simultaneously, making it ideal for collaborative projects and peer editing.

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Accelerating sustainable modernization with Green IT Analyzer on AWS

IBM Services

Companies are also striving to balance this innovation with growing environmental, social and governance (ESG) regulations. Fossil fuels such as coal and gas emit significant amounts of carbon, whereas renewable sources such as wind or solar emit negligible amounts. This metric varies based on the energy source.

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The history of climate change

IBM Services

Some are using software tools to gauge their progress in achieving reductions in carbon emissions to meet ESG goals and adhere with environmental regulations. Ongoing mitigation efforts, however, have not forestalled tangible signs of climate change, including changing weather patterns and extreme weather events. JSTOR Daily.