Everest Group

NOVEMBER 30, 2022

Change management viewed as critical by 75% of GBS organizations, but only 16% manage change systemically; Everest Group offers practical 12-step guide to help GBS organizations approach, staff, invest in, and manage change. . The normative view of change management is that it is situational, triggered by an event.

Global Business Services 130

Global Business Services Research Management Right-Sizing 130

Premier BPO

JUNE 7, 2024

.” – Stephen Covey Some of the best business minds of our era recognize the strategic importance of focusing on efforts and identifying critical partnerships to access subject matter expertise for non-core elements. Overextending your efforts dilutes your resources and can severely limit your business’s ability to thrive.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

MARCH 10, 2022

How to Manage the Ukraine-Russia Impact on Service Delivery. The service delivery ecosystem has been disrupted in nearly every region of Ukraine and its bordering countries such as Poland, Romania, and the Baltic States in the Central and Eastern Europe (CEE) region. Global Editor-in-Chief. Principal and Co-founder.

Co-Sourcing 130

Co-Sourcing Management Service Shared Services 130

Everest Group

JANUARY 27, 2022

So, what does that mean for global business services (GBS) organizations and the global talent pool? As co-founder of Everest Group’s research practice – and with a broad and varied career in the global services industry – Michel offers profound insights and analysis to enterprises and service providers alike.

Co-Sourcing 130

Co-Sourcing Advisory Research Global Business Services 130

ScaleHub

MAY 18, 2022

ScaleHub’s presentation will be featured in Block 2 of the day, which is dedicated to Outsourcing and Global Business Services Delivery. About the event This business knowledge sourcing event is developed and organized by German ICT and GBS sector experts for the German and international markets.

Shared Services 52

Shared Services Outsourcing Co-Sourcing Service 52

Chazey Partners

JANUARY 26, 2021

It was written with the support and input of SSON’s Global Advisory Board – 20+ of the world’s leading SSO and GBS operators. Global Business Services – Transformation Driver & Digital Enabler. The ebook provides insights into the current state and landscape of Global Business Services (GBS).

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Zinnov

MAY 22, 2024

Instead, India centers will become integral parts of global organizations, morphing into various models. The India centers will house General Managers of the business, with the primary focus on growing revenues. Companies such as Citrix already have global General Managers based out of India, with clear P&L responsibilities.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59