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AI-Powered Healthcare: Boosting Patient Experience and Efficiency

Premier BPO

The US Health Insurers Customer Experience Index Rankings, 2024 paint a bleak picture of the health sector struggling to keep up with other sectors regarding Customer Experience (CX) and Digital Maturity. Furthermore, automating tasks such as appointment reminders and insurance verification minimizes errors and streamlines processes.

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Employee Burnout Is Leading People To Quit

Premier BPO

This includes prioritizing mental health, more vacation time, flexible schedules, higher pay, more insurance and health coverage, and a more transparent and open working environment; among others. Co-Source to Avoid Burnout. A Co-sourcer can remedy burnout with external hiring and not take a gigantic toll on your wallet.

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Employee Burnout Is Leading People To Quit

Premier BPO

This includes prioritizing mental health, more vacation time, flexible schedules, higher pay, more insurance and health coverage, and a more transparent and open working environment; among others. Co-Source to Avoid Burnout. A Co-sourcer can remedy burnout with external hiring and not take a gigantic toll on your wallet.

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The Battle Unfolds: MGAs as the Next Frontier for InsurTechs, Services, and Technology Providers

Everest Group

The Managing General Agent (MGA) sector is a bright spot in a turbulent insurance market. Technology investments and strategic partnerships will be key to redefining risk and driving innovation for these specialized insurance agents/brokers. The data provides a compelling sense that MGAs have a bright future ahead.

Insurance 147
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Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2024

Everest Group

Providers are seizing opportunities to leverage technology in their capabilities, provide platform-led solutions, and co-innovative advisory services to meet the industry’s growing demands. In response to these challenges, the demand for digital-led FCC offerings is rising.

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AI-Powered Healthcare: Boosting Patient Experience and Efficiency

Premier BPO

The US Health Insurers Customer Experience Index Rankings, 2024 paint a bleak picture of the health sector struggling to keep up with other sectors regarding Customer Experience (CX) and Digital Maturity. Furthermore, automating tasks such as appointment reminders and insurance verification minimizes errors and streamlines processes.

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Navigating Change: How Regional Payers Stay Ahead

3Pillar Global

They collectively insure ~130 million Americans, including nearly half of the employer market. I’ve also conducted numerous interviews with self-insured employers and the brokers they partner with. New technology is often a primary driver of disruption in health insurance, accelerating both product and business model innovation.

Insurance 104