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Building the Right Business Model and Capabilities with Effective Database Management

Premier BPO

Aligning Database Management with Business Objectives Building an effective business model involves aligning data management to core business objectives. Database management is fundamental to ensuring data is secure, accessible, and consistently reliable across business units.

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Overcoming The Great Resignation with Co-Sourcing

Premier BPO

The alternate then, is offshore outsourcing or co-sourcing , as discussed furthermore in the article. Co-Sourcing is defined as a type of outsourcing in which an externally hired company acts as a part of your in-house operation while promoting shared risk and reward values.

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The Differential Cost – Co-Sourcing vs. Internal Hiring

Premier BPO

Choosing between hiring yourself, a recruiting firm, outsourcing or co-sourcing. When a firm recruits directly, they must factor in the cost of the recruiter, recruitment ads, manager and interview panelist time involved, and other intangible costs. Premier BPO’s Differential Cost for Co-sourcing.

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The Role of Database Management in Becoming a Data-Driven Organization

Premier BPO

It is estimated that poor data management costs businesses, on average, $15 million in losses. A well-structured database management system helps one make sense of this data: it filters out the noise and extracts what is essential by ensuring that data is stored, accessed, and used efficiently.

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Premier BPO’s Training Excellence Boosts Customer Experience

Premier BPO

This culture instills the necessary skills and knowledge to excel at their jobs and be a source of learning for their peers. The 2024 Titan Business Silver Award for Management Training highlights a commitment to exceeding client expectations and continuous improvement. CSAT score are real testaments.

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Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2024 – Americas

Everest Group

Customer Experience Management (CXM) Services PEAK Matrix® Assessment The Customer Experience Management (CXM) market in the Americas experienced moderate growth due to a stable economy, especially in the US. This favorable climate encouraged substantial investments from regional providers.

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One of the Best Strategic Business Decisions: Outsourcing

Premier BPO

Successful leaders learn to prioritize, adapt, and manage their commitments more effectively. Client: Managed Service Provider (MSP) The Challenge The client attempted to set up an internal IT and network support structure, but struggled due to high operational costs and limited scalability.