Collaborations Customer Service Selective Outsourcing 
Groove Technology
DECEMBER 16, 2024
Improved Collaboration: Agile emphasizes close collaboration between developers, business stakeholders, and customers, ensuring that the product meets the right needs. Focus on Core Business Activities Outsourcing agile software development enables businesses to focus on their core competencies and essential business operations.
Raya Contact Center
AUGUST 4, 2021
The IAOP (International Association of Outsourcing Professionals) awarded the recognition in response to RAYA CX’s innovative assistance to an international retail chain. The organization believed that the quality of its customer service was letting the brand’s reputation down. Read the case study here.
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Raya Contact Center
MARCH 20, 2023
Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. The 2023 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Mary D.
Raya Contact Center
MARCH 21, 2023
Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. The 2023 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Mary D.
Magellan Solutions
JUNE 21, 2023
These are the areas where AI-driven outsourcing can make a significant impact by increasing efficiency, reducing costs, and improving accuracy. When selecting outsourcing partners , it’s vital to consider several factors. In the same way, you can leverage AI when outsourcing customer service or virtual assistant jobs.
Raya Contact Center
FEBRUARY 21, 2024
For the fourth consecutive year, RAYA CX’s recognition as one of the premier outsourcing providers worldwide reaffirms their commitment to delivering exceptional customer service, leading in digital transformation, and maintaining a prominent global position in CX leadership.
NoonDalton
FEBRUARY 28, 2024
This could mean outsourcing to gain access to cutting-edge technology that you can’t build in-house, to tap into expertise that complements your core competencies, or to free up internal resources so they can focus on strategic initiatives.
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