Everest Group

APRIL 9, 2024

While I may not share all the opinions presented here, they contribute to a broader dialog. However, the potential of GBS/SSC collaborating with outsourced entities in a combined “AND” model was surprisingly absent in the conversations. However, this blog explores the the in-house GBS versus Business Process Outsourcing (BPO) debate.

Global Business Services 182

Global Business Services Outsourcing Service BPO 182

Hyland

AUGUST 5, 2022

Decreased team collaboration. Likewise, how does management implement greater collaboration between virtual teams and those in the office? Setting work-from-home expectations is the first thing an organization must do if they wish to promote remote efficiency. Social isolation. Loss in productivity. Those leaders are thriving.”.

Out-Tasking 145

Out-Tasking Collaborations Human Resources Flexibility 145

The Hackett Group

AUGUST 1, 2024

NASDAQ: HCKT) is collaborating with Oracle to offer a new Hackett Pay managed services solution for Oracle Payroll. As a comprehensive end-to-end payroll outsourcing, support, and services offering, Hackett Pay handles everything from time files to tax compliance, ensuring accuracy and efficiency at every step.

Payroll 78

Payroll Collaborations Managed Services Management 78

Everest Group

SEPTEMBER 14, 2023

With robust telecommunications and widespread internet connectivity, businesses can efficiently run contact center operations Impact sourcing focus: South Africa offers companies a chance to meet impact sourcing goals while remaining cost-effective.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

31 West

MAY 22, 2023

SharePoint is primarily a collaborative platform that enables organizations to streamline their business process with multiple features. The features like knowledge management, project management, content management, etc empower businesses to control business processes through automation and collaboration.

Collaborations 130

Collaborations Efficiency Automation Management 130

Everest Group

AUGUST 9, 2024

Gen AI isn’t just a futuristic concept – it’s a present-day reality reshaping how we interact on both personal and professional levels. Gen AI can improve operational efficiency in contact centers by 15-25% and create experiences that resonate on a deeply personal level, making every interaction feel uniquely tailored to you.

Customer Service 162

Customer Service Collaborations Design Out-Tasking 162

Everest Group

APRIL 21, 2022

Everest Group Vice President Chunky Satija will join a panel discussion exploring how claims operations can be made more effective and efficient. Ways to enable business and IT collaboration. Presenters. How to adopt digitalization through a phased layering approach. The content will be valuable for: CIOs, CTOs, CFOs.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

Everest Group

MARCH 13, 2024

Cost efficiency and talent unavailability are the main drivers for mainframe modernization, closely followed by the imperative for innovation. Further investments in technologies like application programming interfaces (APIs), in collaboration with technology and service providers, will help bridge this gap in the coming years.

Banking 162

Banking Insurance Out-Tasking Efficiency 162

Everest Group

JULY 28, 2022

Automotive, manufacturing, logistics, and energy & utilities (AMLEU) GBS organizations are evolving enterprises by improving efficiency and effectiveness and enabling new growth. The sessions are 90 minutes in duration and include introductions, a short presentation, and a facilitated discussion. Rohitashwa Aggarwal. Anish Agarwal.

Energy & Utilities 130

Energy & Utilities Manufacturing Collaborations Government 130

Everest Group

SEPTEMBER 14, 2022

Our speakers will highlight the challenges faced by the company in its traditional sourcing approach and discuss how it adjusted its sourcing strategy to become more agile, collaborative, and efficient. Meet the Presenters. What did the team learn as they moved to a DevOps model? Robin Oberst. David Rickard.

Sourcing 130

Sourcing Collaborations Efficiency Marketing 130

IBM Services

JANUARY 15, 2024

Enterprises now recognize the importance of leveraging innovative technologies to drive digital transformation and achieve cost efficiency. How do organizations avoid the digital risks of ‘technology misuse’ and achieve efficient innovation that ‘technology promotes production’?

Efficiency 72

Efficiency Insurance Robotics Process Automation Engineering 72

Everest Group

SEPTEMBER 30, 2024

For service providers, this diversification presents opportunities to establish stronger ties with semiconductor manufacturers looking to tap into these emerging markets. Process automation and efficiency enhancements: The need to enhance efficiencies and optimize costs has emerged as a key priority for OSAT companies.

Outsourcing 130

Outsourcing Service Engineering Manufacturing 130

Capgemini

JULY 19, 2024

How to optimize food supply chain efficiency Lindsey Mazza Jun 12, 2024 Facebook Linkedin In the latest installment of our food ecosystem insights series, we explore how the food industry can optimize supply chain efficiency amid disruption. Achieving this level of visibility requires collaboration.

Efficiency 52

Efficiency Retail Collaborations Analytics 52

Everest Group

APRIL 16, 2023

Everest Group Partners Jimit Arora and Amy Fong will be presenting at the event in a topic-based roundtable discussion titled, Controlling the Sprawl: A Template for Managing Your IT Tail. Sourcing often faces the challenge of rationalizing the supply base to address non-efficient tail spend.

Sourcing 130

Sourcing Collaborations Efficiency Marketing 130

Groove Technology

OCTOBER 15, 2024

When evaluating staff augmentation versus full-project outsourcing, several key differences must be considered, including control and management, integration and collaboration, flexibility and scalability, cost structure, and scope and duration. This infusion of external expertise boosts productivity and drives innovation.

Outsourcing 130

Outsourcing Project Outsourcing Flexibility Collaborations 130

Everest Group

NOVEMBER 17, 2022

Beyond the technology benefits, 5G can be leveraged to solve efficiency and optimization challenges and enable future growth for enterprises. While 5G offers numerous benefits, from optimization and efficiency to unlocking new growth avenues, the strategic business value needs to be clearly communicated to enterprises.

Retail 130

Retail Manufacturing Collaborations Software 130

Everest Group

APRIL 11, 2024

Advancements in accent neutralization and AI translators are expected to enhance service quality, boost workforce efficiency, and alleviate language barriers. Generative AI (gen AI) holds the potential to redefine customer service offerings, automate more interactions, enhance agent performance, and provide superior customer experiences.

Outsourcing 147

Outsourcing Nearshoring Offshoring Customer Service 147

Groove Technology

MAY 7, 2024

This adaptability, combined with cost-efficiency, makes India a compelling choice for IT outsourcing. This cultural compatibility facilitates smoother communication and collaboration, enhancing the overall efficiency of outsourcing partnerships. Addressing these differences is crucial to maintaining a productive relationship.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Government 130

Everest Group

JULY 19, 2023

To learn valuable insights from our analysts who attended the leadership presentations, read on. Peter Altabef, Unisys CEO, set the stage with a fireside conversation preceding the event that focused on the ever-present concerns of cyber-attacks and vulnerabilities. Contact us directly to expand further on this topic.

Cybersecurity 130

Cybersecurity Human Resources Government Collaborations 130

Groove Technology

OCTOBER 1, 2024

Outsourcing has emerged as an effective solution, helping businesses save significantly on costs through access to cheap human resources, reducing operating costs and increasing work efficiency. Faster Time-to-Market: Collaboration with external partners can accelerate development cycles, enabling quicker launches of products and services.

Software 130

Software Reduced Costs Outsourcing Infrastructure Costs 130

Premier BPO

JUNE 21, 2024

It presents a significant shift for enterprise IT looking to drive significant business and employee performance enhancements. This responsibility can strain IT resources, hindering growth and missing productivity efficiencies. Collaboration is critical in establishing the right balance between security and usability.

Marketing 130

Marketing BPO Co-Sourcing Flexibility 130

31 West

MAY 29, 2023

It is the new version of G Suite with advanced integrations of tools, delivering more efficient and secure processes. Like G Suite, Google Workspace offers a bunch of productivity tools for communication, meeting, presentation, collaboration, etc. If one of your teammates presents a slide show, others can add speaker notes.

Accounting 130

Accounting Collaborations Automation Administrative 130

31 West

JUNE 5, 2023

Your team can work on the same document with perfect collaboration. It will ensure quick decisions and a more efficient process. Collaboration tools like Meet and Chat ensure productivity in remote workers. This feature helps you save time in creative work, such as making a presentation or other documents.

Accounting 130

Accounting Collaborations Efficiency Service 130

Everest Group

AUGUST 25, 2023

Our survey of procurement professionals found the technology holds great potential to transform spend analytics and cost optimization while increasing efficiency and saving time. Almost all the procurement professionals surveyed stated that increased efficiency of procurement processes is seen as the major benefit of using GAI in procurement.

Analytics 130

Analytics Sourcing Out-Tasking Efficiency 130

Groove Technology

SEPTEMBER 26, 2024

We'll delve into critical selection criteria, explore the potential benefits and challenges, and outline best practices for fostering effective offshore collaborations. Offshore software development offers cost savings but presents challenges like communication barriers, time zone differences, quality control, and data security.

Offshoring 130

Offshoring Software Outsourcing Right-Sizing 130

31 West

MARCH 28, 2023

Google Workspace allows a seamless transition to a digital business structure with its smart collaboration tools. Most of us have used Excel, Word, and PowerPoint for our routine jobs—be it the students making presentations or employees importing clients’ records. However, it’s not as efficient as Outlook.

Collaborations 130

Collaborations Software Customer Support Jobbing 130

Everest Group

MARCH 19, 2024

Providers can collaborate with enterprises on R&D initiatives and develop custom algorithms and applications tailored to their business needs. Shor’s algorithm efficiently solves integer prime factorization and discrete logarithm problems, breaking the security of RSA and other asymmetric encryption schemes.

Supply Chain Management 147

Supply Chain Management Research Collaborations Reduced Costs 147

Groove Technology

JUNE 15, 2023

Introduction In today's interconnected world, businesses are increasingly seeking cost-effective and efficient ways to develop software solutions.NET offshore development has emerged as a compelling option for organizations looking to leverage the benefits of outsourcing while ensuring high-quality software deliverables.

Offshoring 100

Offshoring Software Collaborations Outsourcing 100

Premier BPO

SEPTEMBER 21, 2023

It provides collaborative opportunities for industry leaders, businesses, professionals, and members of SOCAP International alike. The positive and collaborative atmosphere within the SOCAP community was evident, especially in light of the theme of celebrating SOCAP’s 50th Anniversary.

BPO 130

BPO Co-Sourcing Customer Service Offshoring 130

Everest Group

JANUARY 24, 2025

With the rise of digital transformation evolving client demands, and regulatory complexities, regions across the globe present distinct opportunities and challenges. FNZs end-to-end platform simplifies compliance and enhances operational efficiency, while SEI focuses on scalable technology solutions, tailored to the UK market.

Advisory 130

Advisory Management Banking Government 130

Groove Technology

JUNE 18, 2022

This is typically accomplished through a lecture-style presentation with visual aids. They can collaborate with both the instructor and other students. Questions that emerge during the course are raised and answered efficiently and expeditiously. An efficient method for complex topics requiring individual instruction.

Collaborations 130

Collaborations Jobbing Retail Software 130

Premier BPO

OCTOBER 23, 2024

1 However, the growing complexity of data ecosystems, with multiple sources, formats, and technologies, presents significant challenges in aggregating and understanding this valuable asset. ETL also enhances operational efficiency by making data readily available for analysis, reporting, and process optimization.

Co-Sourcing 130

Co-Sourcing Streamline Operations Government Analytics 130

31 West

JANUARY 3, 2023

It enhances regular work with more automation resulting in the efficient delivery of services. It enhances your IT service efficiency above 20% with organized AI functionalities that automate regular work. It will help you with higher efficiency and lower costs. Get Real-Time Data Through Analytics.

Analytics 130

Analytics Automation Outsourcing Collaborations 130

31 West

NOVEMBER 28, 2022

Businesses rely on the Active Directory to ensure improved organizational efficiency and better network protection. This ensures easy collaboration across different departments within the company. In addition to domain services, AD offers an extensive set of services that make your network safer and promote seamless collaboration.

Right-Sizing 130

Right-Sizing Administrative Managed Services Collaborations 130

Everest Group

AUGUST 13, 2024

Siloed communication Communication silos within organizations hinder collaboration and information sharing. Many organizations face difficulties in setting up efficient archiving systems, leading to lost or inaccessible content. How does this impact me?

Out-Tasking 147

Out-Tasking Management Marketing Government 147

Groove Technology

AUGUST 13, 2023

A well-crafted and user-friendly mobile app can revolutionize customer engagement, enhance operational efficiency, and drive business growth. Efficiency: By entrusting your app development process to a dedicated team, you eliminate the need for recruitment, training, and project management.

Flexibility 130

Flexibility Software Collaborations Design 130

Groove Technology

AUGUST 7, 2023

These companies have a team of skilled professionals who work remotely and collaborate with clients through various communication channels. This expertise ensures that your custom software development project will be executed efficiently and according to industry best practices. Scalability is another important consideration.

Software 130

Software Outsourcing Nearshoring Offshoring 130