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Everest Group research validates growing business case for impactsourcing—offering enterprises alternative talent sources while making this world a better place to live in. Impactsourcing workers deliver a reliable quality of service and, in many cases, very unique and valuable talents and perspectives.
Everest Group commits to help organizations around the world dramatically increase the number of jobs provided to workers in marginalized communities and lift communities out of poverty through impactsourcing. Women and unemployed youth form the largest segments of the impactsourcing workforce.
Committed and driven to making a lasting change and a difference across the globe, having a major presence in the APAC region, as well as Latin America, the Middle East, Africa, Europe and North America, Everest Group has now gone one step further with their promise, pledging to grow the impactsourcing workforce to 1 million by 2030.
In essence, the diversity of skill sets required encompasses environmental science, economics, engineering, and a commitment to sustainability that transcends traditional disciplinary boundaries. These courses can be aimed at executive leadership, normal workforce, or both.
A decade ago, outsourcing procurement and engineering functions to a crowdsourcing organization would have seemed radically innovative, especially in regulated utilities. Also, the facilities were almost exclusively coal plants, and many engineers and suppliers were in circulation to help support them.
During the COVID surge of 2020, the primary focus for BPOs was a rapid shift to work-at-home with a massive investment in remote architecture, training, systems, security, and agent collaboration tools. Impactsourcing can also help eliminate disadvantages through diversity and closing the gender gap with equal pay.
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