Premier BPO

MARCH 29, 2023

Shared Services and Outsourcing Week (SSOW) is the industry’s leading collaborative event that brings together professionals, leaders, and experts from various industries and backgrounds to share their best practices every year. The week featured prize-winning speakers and Global Business Services giants.

Shared Services 100

Shared Services Service Co-Sourcing BPO 100

Capgemini

APRIL 11, 2023

Indeed, a recent report by the Shared Services & Outsourcing Network (SSON) states that most shared service organization (SSO) leaders have taken steps to pre-empt further fallout by evolving a robust global business services (GBS) model.

Service 52

Service Shared Services Reduced Costs Global Business Services 52

Zinnov

OCTOBER 26, 2023

Global Capability Centers also ensure accelerated innovation and business continuity, while reducing costs and risks. More and more GCCs are also partnering with universities and academic institutions, especially in emerging markets, to facilitate collaboration on innovations.

Global Business Services 52

Global Business Services Flexibility Finance Regulations 52

Zinnov

MAY 22, 2024

And talent is at the core of companies turbocharging the growth of their Global Capability Centers (GCCs). This situation requires companies to reduce costs while continuing to invest in digital technologies, especially with the advent of new technologies such as Generative AI.

E-Commerce 59

E-Commerce Engineering Manufacturing Sales 59

The Hackett Group

OCTOBER 22, 2024

As a result, management expresses 24% greater confidence in their work, and they are 44% more likely to be considered a valued business partner. Remarkably, finance is the only back-office business function that reduced costs as a percentage of revenue from 2023 to 2024 while investing more in technology.

Finance 59

Finance Advisory Marketing Reduced Costs 59