Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space.

Shared Services 147

Shared Services Sourcing Sales Collaborations 147

Everest Group

JANUARY 3, 2022

The Global Business Services (GBS) market has witnessed improvement in performance, enhancements in role, and growth across verticals and functions over the years. CoEs are entities that work across business (BU)s units, or product lines within a BU, and provide leading-edge knowledge and capabilities in targeted areas.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Everest Group

DECEMBER 1, 2022

In the last few years, many Global Business Service (GBS) centers have scaled up the adoption of Intelligent Automation (IA) and are now playing a key role in the overall enterprise automation adoption journey. The Evolving Role of GBS Organizations in Driving Enterprise-wide Adoption of Intelligent Automation.

Automation 130

Automation Global Business Services Government Collaborations 130

Everest Group

AUGUST 9, 2023

Efforts by both private players and the government to enhance skill development and increase the talent pipeline are underway, such as the collaborative postgraduate diploma (PGDM) program by IMT Hyderabad and HCL Technologies.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Everest Group

APRIL 7, 2022

Building Centers of Excellence (CoEs) has become an imperative for global business service (GBS) organizations and is critical to develop distinctive high-value capabilities, enable cross-functional collaboration, and increase value delivered beyond labor arbitrage. Global business services strategy leaders.

Co-Sourcing 130

Co-Sourcing Global Business Services Government Collaborations 130

Everest Group

MAY 19, 2022

Summary As you are likely experiencing first-hand, retail and consumer packaged goods (CPG) Global Business Services (GBS) organizations have evolved from internal providers to strategic partners to the enterprise, driving operational and technological advancements. May 19, 2022 |. 8:30 am EDT | 6 pm IST. What’s next?

Retail 130

Retail Government Global Business Services Collaborations 130

Everest Group

OCTOBER 20, 2022

Insurance global business services (GBS) organizations are heavily leveraging the GBS model to deliver innovative capabilities and build competencies that help drive enterprise-wide change and automation. GBS Leadership Exchange | Invitation-Only Event. GBS Capabilities Powering the Insurance Enterprise of the Future.

Insurance 130

Insurance Global Business Services Collaborations Jobbing 130