Redial

APRIL 25, 2024

Nearshoring offers businesses proximity and cost savings, access to skilled professionals, streamlined legal compliance, operational flexibility, and enhanced customer satisfaction. These benefits make nearshoring a compelling option for optimizing operations and delivering exceptional customer experiences.

Nearshoring 130

Nearshoring BPO Call Center Labor Costs 130

Intugo

DECEMBER 16, 2024

The Evolution of Nearshore Strategies: From Big Enterprises to Small Teams Over the past 30 years, nearshore strategies have evolved dramatically. Once a concept reserved for large corporations, nearshoring has now become an option for mid-sized and even small businesses. What is Nearshore? Who Can Benefit from Nearshore?

Nearshoring 52

Nearshoring Right-Sizing Offshoring Collaborations 52

Everest Group

SEPTEMBER 14, 2023

Cape Town showcases a remarkable collaborative spirit between the local government and operators, driving strategic projects that lay the groundwork for future growth and success in the region’s CX services delivery landscape.

Service 173

Service Impact Sourcing Contact Center Outsourcing Government 173

Intugo

DECEMBER 16, 2024

The Evolution of Nearshore Strategies: From Big Enterprises to Small Teams Over the past 30 years, nearshore strategies have evolved dramatically. Once a concept reserved for large corporations, nearshoring has now become an option for mid-sized and even small businesses. What is Nearshore? Who Can Benefit from Nearshore?

Nearshoring 52

Nearshoring Right-Sizing Collaborations Offshoring 52

Intugo

DECEMBER 16, 2024

The Evolution of Nearshore Strategies: From Big Enterprises to Small Teams Over the past 30 years, nearshore strategies have evolved dramatically. Once a concept reserved for large corporations, nearshoring has now become an option for mid-sized and even small businesses. What is Nearshore? Who Can Benefit from Nearshore?

Nearshoring 52

Nearshoring Right-Sizing Collaborations Offshoring 52

Intugo

APRIL 26, 2024

The Benefits Of Partnering With Intugo For a Customer Service Outsourcing Operation In Mexico Because of globalization, companies have been constantly seeking ways to enhance their customer support while optimizing costs.

Outsourcing Operations 40

Outsourcing Operations Customer Service Call Center Outsourcing 40

NoonDalton

FEBRUARY 5, 2024

Outsourcing, nearshoring, and offshoring are key strategies that businesses employ to effectively manage their workforce locations and capitalize on the advantages offered by different regions. The primary goal of outsourcing is to improve efficiency, reduce costs, and access specialized expertise.

Nearshoring 52

Nearshoring Labor Costs Offshoring External Service Provider 52