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To overcome these challenges and transform their supply chains into agile, resilient networks, organizations must seek integrated, holistic solutions that foster collaboration and seamless operation across all functions and stakeholders.
It offers features such as omni-channel routing, case management, analytics and dashboard, telephony integration, knowledge management, AI integration, service console for agents, community collaboration, social media integration, and field service among others.
It offers features such as omni-channel routing, case management, analytics and dashboard, telephony integration, knowledge management, AI integration, service console for agents, community collaboration, social media integration, and field service among others.
Salesforce Sales Cloud Key Features :- Lead management Contact and profile management Sales automation Opportunity management Sales pipeline automation Reports and dashboards Salesforce Sales Cloud is for lead management, contact management, sales pipeline customization, and other sales-related tasks.
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