Forrester Digital Transformation

MARCH 21, 2022

Paper-based medical records were a manual process that did not allow for or encourage a collaborative or holistic intake or diagnosis process and thus, the electronic medical record (EMR) was born. EMRs allow for collaboration between all stakeholders […].

Sales 130

Sales Marketing Collaborations 130

Perficient Digital Transformation

AUGUST 29, 2024

For most businesses, the holiday season is a critical time that often accounts for a significant portion of annual sales. A best of class PIM system streamlines the management of product data, enabling businesses to enhance their marketing efforts, improve customer experiences, and ultimately increase sales.

Sales 98

Sales Inventory Management Management Collaborations 98

NoonDalton

JANUARY 12, 2022

Salespeople demonstrate their value by cultivating strong relationships with prospects, allowing them to regularly close high-quality sales. Many of the finest sales executives detest those time-consuming activities because they keep them from focusing on their top opportunities. 6 Benefits of Sales Support Outsourcing.

Sales 98

Sales Outsourcing Out-Tasking BPO 98

Perficient Digital Transformation

MARCH 8, 2024

Have you ever wondered what happens if you connected Personalization with Sales and Service Clouds? The Personalization connector for Sales and Service Clouds exposes user data and server-side campaigns in Salesforce CRM for your contacts and leads. Ensure both elements are functioning seamlessly for immediate results.

Sales 110

Sales Service Manufacturing Healthcare 110

Everest Group

AUGUST 5, 2024

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 162

Sales Analytics Collaborations Marketing 162

Everest Group

DECEMBER 26, 2024

The candidate must be able to analyze, write, participate actively in the sales cycle, consult, present in front of large and small audiences, work with senior executives, develop complex and compelling scenarios, and work with clients solving strategic outsourcing issues.

Global Sourcing Advisory 100

Global Sourcing Advisory Service Advisory Research 100

NoonDalton

NOVEMBER 22, 2021

The same is also true in sales. That’s why it’s important to keep your sales calls on track. Many salespeople don’t start thinking about clinching the deal until much later in the sales process. Controlling sales talks is the greatest method to do this. How to Keep Your Sales Calls on Track.

Sales 97

Sales BPO Accounting Insurance 97

Groove Technology

DECEMBER 16, 2024

Improved Collaboration: Agile emphasizes close collaboration between developers, business stakeholders, and customers, ensuring that the product meets the right needs. Instead of dedicating resources to software development, companies can allocate more time and energy to strategic activities, marketing, sales, and customer service.

Software 100

Software Outsourcing Collaborations Flexibility 100

Premier BPO

JUNE 7, 2024

To underscore how an external partner well versed in Tech-related expertise can improve operational efficiency, resulting in significant cost savings, improved scalability, and exceptional customer service, we will demonstrate Premier BPO’s collaborative approach and customized solutions to help the client transform their Help Desk Services.

Outsourcing 244

Outsourcing Co-Sourcing BPO Operational Costs 244

Everest Group

AUGUST 5, 2024

Enterprises require multiple technologies within the CX tech ecosystem, such as data platforms, including customer relationship management (CRM) and Customer Data Platforms (CDP), contact center solutions, including cloud, AI bots, and agent support, as well as analytics tools for customer and sales insights.

Sales 130

Sales Analytics Collaborations Marketing 130

Zinnov

DECEMBER 12, 2023

The strategic role of these centers in fostering innovation, operational efficiency, and global collaboration is pivotal for India’s economic growth. Bengaluru has emerged as the foremost hub for both Marketing and Sales centers, with its world-class infrastructure and deep talent pools catering to cutting-edge requirements.

Sales 72

Sales Marketing Offshoring Analytics 72

Automation Anywhere

AUGUST 19, 2022

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. Those teams are responsible for increasing demand, increasing revenue, marketing , and after-sales services. Collaboration across the company Front-office agents rarely operate alone.

Automation 145

Automation Sales Robotics Process Automation Human Resources 145

31 West

MAY 23, 2024

The most crucial aspects of your management are handling sales, marketing, and, not to mention, your customers. Thanks to its massive range of customer management and sales tools, plus fully integrated apps that make your workload easier. Its key objective is to establish seamless collaboration between sales departments.

E-Commerce 130

E-Commerce Sales Analytics Automation 130

Groove Technology

SEPTEMBER 15, 2021

When collaborating with a custom software development team, they will listen to your problem, understand your requirements, and design specifications according to your special demands. You may be able to sell your custom-built software to other organizations, even though custom software is not intended for sales in the first place.

Software 246

Software Banking Collaborations Out-Tasking 246

Everest Group

SEPTEMBER 25, 2024

Analyst relations (AR) teams can help their sales and go-to-market stakeholders harness these powerful capabilities to enhance competitive positions. Join this LinkedIn Live session to gain new insights into how Everest Group’s pricing expertise can advance go-to-market teams. Don’t miss the chance to ask questions live during the event!

Sales 130

Sales Analytics Collaborations Marketing 130

Everest Group

SEPTEMBER 25, 2024

Sales reps play a vital role in fostering and maintaining enduring relationships with HCPs. State-of-the-art technology may provide a head start, it’s the personal relationships, communication skills, and expertise of sales reps that truly differentiate the experience, transforming them into trusted advisors.

Healthcare 162

Healthcare Sales Flexibility Management 162

Everest Group

MAY 8, 2024

Everest Group collaborates with leading global and Indian service providers to help identify suitable commercial model(s) and pricing strategies for tools and accelerators. ROI in the 2.5 ROI in the 2.5

Service 173

Service Sales Software Research 173

31 West

JULY 19, 2024

Marketing Cloud, Service Cloud, Sales Cloud, and Commerce Cloud are some of the popular applications available in Salesforce’s suite of products. You can customize and integrate these modules to create a comprehensive solution for optimizing eCommerce processes, driving sales, and managing customer relationships.

Service 130

Service Customer Service Sales Out-Tasking 130

Everest Group

MARCH 11, 2024

If service providers can demonstrate genuine value, clients will be willing to pay the cost through better service pricing, an innovation fund, or direct monetization Educate sales teams and clients about the realistic impact of generative AI: Sales teams often fear their competitors are moving faster than them.

Service 162

Service Sales Accounting Finance 162

Everest Group

JULY 3, 2024

To overcome these challenges and transform their supply chains into agile, resilient networks, organizations must seek integrated, holistic solutions that foster collaboration and seamless operation across all functions and stakeholders.

Supply Chain Management 162

Supply Chain Management Inventory Management Sales Order Management 162

Perficient Digital Transformation

MAY 1, 2024

This award comes as recognition for our continued collaboration and outstanding performance in regard to sales and delivery in 2023. As an HCL Software strategic partner, we actively drive innovation into HCL’s roadmap and collaborate closely from a product innovation and support perspective.

Collaborations 105

Collaborations Sales Software Customer Support 105

Perficient Digital Transformation

DECEMBER 16, 2021

The HCL Commerce 2021 Partner of the Year Award represents our unique collaboration with HCL Commerce from sales, delivery, and marketing. From the sales perspective, the collaboration they are doing across the sellers we are working with has been phenomenal.

Sales 126

Sales Collaborations Marketing Design 126

31 West

MARCH 31, 2024

Designed to improve your customer experience, Zendesk has grown into a full-fledged customer relationship management software featuring robust collaboration, multi-channel communication, integration, and ticketing system (to name a few) solutions to enhance your user journey with your business. Let’s take a look. These are only a few.

Customer Support 130

Customer Support Collaborations Analytics Automation 130

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space.

Shared Services 147

Shared Services Sourcing Sales Collaborations 147

Everest Group

AUGUST 27, 2024

By integrating service, sales, and marketing capabilities through a platform approach, businesses can streamline operations, centralize customer data for better insights, improve collaboration across departments, and enhance the overall customer experience.

Streamline Operations 130

Streamline Operations Sales Collaborations Sourcing 130

Groove Technology

JANUARY 15, 2025

Use Cases : Managing performance during peak traffic events, such as sales or promotions. Example : Building collaborative filtering models with Deeplearning4J. Benefit : Boosts user engagement and sales in e-commerce platforms. Monitoring Java applications for memory leaks or inefficient database queries.

Automation 130

Automation Software Analytics E-Commerce 130

Amzur

OCTOBER 10, 2024

Collaboration : The ability to work effectively with suppliers, customers, and other stakeholders. Building strong relationships: Fostering collaboration with suppliers and customers. Flexibility : The ability to accommodate variations in demand, supply, or logistics without significant disruptions.

Supply Chain Management 59

Supply Chain Management Inventory Management Collaborations Advisory 59

Everest Group

SEPTEMBER 30, 2024

However, there is now a marked shift towards greater collaboration with providers throughout the GCC lifecycle, including the setup phase. Multiple providers have created dedicated business units focused solely on the GCC market, employing specialized sales teams aligned with GCC accounts.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

31 West

JULY 10, 2024

A CRM system will allow you to effectively manage relations with your customers and analyze which of your strategies and approaches have a positive effect on sales growth. Sales management : With a CRM system, you have numerous instruments that allow you to track sales activities, manage sales pipelines, forecast sales, etc.

E-Commerce 130

E-Commerce Sales Out-Tasking Automation 130

NoonDalton

JANUARY 27, 2025

For small and medium-sized enterprises (SMEs), that means having a solid sales strategy in place. But lets be realhiring, training, and managing a full-time sales team isnt always feasible. Thats where sales outsourcing comes in. In fact, 79% of companies report that outsourcing their sales efforts helps them scale faster.

Sales 52

Sales Outsourcing Right-Sizing Flexibility 52

Premier BPO

APRIL 28, 2023

Event Overview: SOCAP Internation Spring Symposium is a two-day event that brings together industry impact leaders and entrepreneurs from various sectors to explore emerging trends, exchange ideas, and collaborate.

Outsourcing 147

Outsourcing Co-Sourcing BPO Offshoring 147

Everest Group

JULY 4, 2022

Adoption has increased due to mature sales and service capabilities along with affordable commercials. For example, in Microsoft Dynamics, the maturity of products beyond sales and service is a concern, especially for marketing and commerce. The demand-supply gap is relatively higher for SAP skills compared to Microsoft and Oracle.

Marketing 130

Marketing Flexibility Sales Collaborations 130

Capgemini

NOVEMBER 15, 2024

Slashing the impact of our hardware will take commitment, creativity, and collaboration. She is dedicated to reducing the environmental footprint of their technology and solutions by educating and collaborating with coworkers, partners, and customers. The mutually beneficial partnership makes each more sustainable.

Collaborations 52

Collaborations Design Management Advisory 52

31 West

MAY 13, 2024

However, HubSpot and Zoho are the two most popular contenders that are often considered when it comes to sales automation, marketing capabilities, and customer service. Both are packed with quite a similar range of tools that streamline the three most crucial aspects of your business – sales, marketing, and customer management.

Sales 130

Sales Inventory Management Analytics Automation 130

31 West

MAY 4, 2024

Some are designed for small businesses that need basic customer service tools, while others are for tech industries that offer out-of-hours IT support and large enterprises that need collaboration, communication, reporting, and AI-powered tools in the CRM. HubSpot has nearly every tool for your sales and customer management operations.

Software 130

Software Supply Chain Management Sales Out-Tasking 130

Everest Group

AUGUST 29, 2022

Increasing value while reducing cost – CX leaders feel pressure to deliver value to the business, whether through increased sales, higher retention rates, or better Net Promoter Scores (NPS)/Customer Satisfaction Scores (CSAT.) CX leaders are seeking an unbiased external industry lens that advisors can provide.

Reduced Costs 195

Reduced Costs Analytics Impact Sourcing Outsourcing 195

Perficient Digital Transformation

MAY 16, 2022

While the overall goal of this increased communication was to inform audiences, a large portion centered on a regular enablement series to collaborate with our channel partners to elevate our success stories and awareness of capabilities. The pandemic has presented its own unique challenges to achieve this.

Sales 119

Sales Collaborations Jobbing Marketing 119