Chazey Partners

NOVEMBER 6, 2017

Phil Searle, CEO & Founder of Chazey Partners recently presented at the 2017 California Higher Education Collaborative (CHEC) Conference (a collaborative event across the three … No “one-size-fits-all” approach to implementing and growing shared services in higher education Read More ».

Shared Services 52

Shared Services Service Collaborations 52

Everest Group

APRIL 21, 2022

Ways to enable business and IT collaboration. Shared services and sourcing executives. What the practical applications and options are to automate semi-structured and unstructured data, increase auto-adjudication rates, and support claims adjudicators in the decision process. The content will be valuable for: CIOs, CTOs, CFOs.

Shared Services 130

Shared Services Information Technology Collaborations Sourcing 130

Everest Group

SEPTEMBER 14, 2023

We collaborated with GBS entities of Experian, GSK, and Sun Life in India; Henkel and Northern Trust in the Philippines; and Takeda in Poland to understand nuances of their journeys to elevate employer brand perception to new heights.

Collaborations 162

Collaborations Global Business Services Out-Tasking Flexibility 162

Everest Group

JUNE 4, 2024

Take a gander at ( What’s your GBS and Shared Services management persona? ). Since GBS represents for many enterprise leaders a loss of control or the building of new empires (because they don’t know how or refuse to work collaboratively or virtually) it can be the focus of high-stakes political games. Churn, churn, churn?

Shared Services 162

Shared Services Jobbing Research Collaborations 162

Everest Group

SEPTEMBER 30, 2024

However, there is now a marked shift towards greater collaboration with providers throughout the GCC lifecycle, including the setup phase. Accenture’s recent investment of US$ 170 million in ANSR and their subsequent collaboration is anticipated to drive disruption in the broader market.

Supply Chain Management 147

Supply Chain Management Collaborations Advisory Nearshoring 147

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Service 130

Service Marketing Information Technology Collaborations 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Everest Group

JULY 3, 2024

Everest Group, in collaboration with the Information Technology Industry Development Agency (ITIDA), has assessed the factors shaping Egypt’s services landscape.

Marketing 130

Marketing Information Technology Collaborations Service 130

Everest Group

SEPTEMBER 13, 2022

This emerging model holds the potential to enhance team collaboration, accelerate learning, and spark creativity. Employees with 3D avatars of themselves will inhabit virtual office spaces to meet and collaborate with their teams remotely without feeling distant. Learn the latest metaverse trends to watch in this blog.

Collaborations 130

Collaborations Operational Costs Flexibility Jobbing 130

Everest Group

JUNE 18, 2024

More importantly, she is a proven leader with the right personality, culture fit and a collaborative leadership style that will make her a valuable member of our team from Day One. We look forward to the contributions she will make and how her skills and talents will make us even better.”

Marketing 130

Marketing Research Global Business Services Healthcare 130

Everest Group

JULY 16, 2024

Job overview Everest Group is looking for Client Directors to build, manage and grow our relationships with GCC (Global Captives, Shared Services) as well as Tech Vendors/ IT/ITES Service Providers to join its growing sales team. For more information, visit www.everestgrp.com.

Sales 100

Sales Advisory Research Jobbing 100

Everest Group

JULY 1, 2024

No doubt about it, they are a different breed—now more likely to come to the role either as a loyalist—from another enterprise function—or as a step-up leader from a shared services or smaller GBS organization. Adept at forming critical coalitions: Collaborating internally is a priority for these next-gen leaders.

Collaborations 130

Collaborations Shared Services Government Flexibility 130

Everest Group

APRIL 7, 2022

Additionally, these arrangements enhance access to scarce talent and aid in Business Continuity (BCP) goals, provide a platform for possible collaboration, Centers of Excellence (CoEs), and offer flexible workspaces Adopt internal and external crowdsourcing: Leveraging social media and networks to spread the word about job availability.

Sourcing 130

Sourcing Co-Sourcing Flexibility Jobbing 130

Everest Group

APRIL 26, 2022

Business agility has emerged among leading Global Business Services trends as a key driver for growth, innovation, and business excellence. To learn more about the 4Cs (commitment, collaboration, competence, and construct) that can help GBS organizations rapidly respond to market changes and emerging opportunities, read on.

Global Business Services 130

Global Business Services Collaborations Efficiency Research 130

Everest Group

SEPTEMBER 21, 2021

Collaborate with analysts across the company to deliver on projects for clients. Solution design / Price to win / Bid management teams within Tier 1 IT/BPO service providers. Ability to understand market trends in outsourcing, shared services, and/or off-shoring industry. BPO, IT ADM, IT Infrastructure etc.).

Global Sourcing Advisory 100

Global Sourcing Advisory BPO Advisory Strategic Sourcing 100

Premier BPO

AUGUST 3, 2021

It’s the cost model you need to assess; dedicated teams bill hourly, while shared teams typically bill transactionally. Culture: Dedicated teams can focus on your clients, culture, and everyday running of things, while shared teams focus on multiple clients at the same time. Shared Service Team.

BPO 130

BPO Right-Sizing Outsourcing Out-Tasking 130

Everest Group

SEPTEMBER 18, 2024

Key responsibilities Manage multiple initiatives from business development to client delivery Create actionable insights to solve client problems by evaluating and analyzing information collected through live engagements, interviews, and secondary research (as needed) Communicate and interact with senior stakeholders in major outsourcing service providers (..)

Service 100

Service Global Sourcing Advisory Advisory Research 100

Everest Group

APRIL 21, 2022

What you will take away In this collaborative session, you and other attendees will have the opportunity to discuss how to shape your outsourcing portfolio strategies to mitigate the impact of risks (especially geopolitical risks such as the Ukraine-Russia crisis) and yield the best outcomes. Partner, Sourcing and Vendor Management.

Outsourcing 130

Outsourcing Advisory Sourcing Shared Services 130

Everest Group

JANUARY 27, 2022

Organizations are also becoming more open to leveraging service providers’ support in their Global Business Services (GBS)/Shared Services Center (SSC) operations. Service providers are positioning for growth by evolving in these ways: Developing more flexible global services delivery and location models.

Finance 130

Finance Accounting Outsourcing Retail 130

Everest Group

MAY 21, 2024

GBS leaders should collaborate with various stakeholders, such as India and global legal teams, taxation experts, and finance teams, to assess and mitigate the risks associated with PE for their India operations.

Global Business Services 162

Global Business Services Service Regulations Pharmaceuticals 162

Everest Group

AUGUST 25, 2023

Storytelling is a powerful tool for establishing meaningful connections, fostering collaboration, and conveying brand essence. In this void, misunderstandings grew, and collaboration became few. Discover the benefits, key factors for effective storytelling, and pitfalls to avoid in this blog.

Collaborations 130

Collaborations Out-Tasking Offshoring Management 130

Everest Group

OCTOBER 18, 2021

IT-focused (Apps or Infra) solution design / price to win / deal management teams within Tier 1 IT service providers. Ability to understand market trends in outsourcing, shared services, and/or offshoring industry preferably in the areas of solution development and commercial structuring of deals.

Advisory 100

Advisory Offshoring Sourcing Sales 100

Everest Group

JANUARY 3, 2022

To achieve these multiple priorities, many GBS organizations are building Centers of Excellence (CoEs), which further facilitate collaboration and speed-up transformation and delivery for the enterprise. Consider collaborating with external partners such as startups and academic institutions to fill gaps.

Robotics Process Automation 130

Robotics Process Automation Global Business Services Automation Finance 130

Everest Group

MARCH 31, 2022

Consistently run tests of work from home and other BCP models to ensure familiarity and effectiveness (in terms of devices, connectivity, collaboration, and project management tools). Rehearse and stress-test the readiness of contingency plans regularly. Strengthen digital security and ensure tech readiness.

Risk Management 130

Risk Management Risk Management Nearshoring Cybersecurity 130

Everest Group

JULY 8, 2024

As a trusted enabler and a strategic business partner providing services across dsm-firmenich, this recognition is a testament to our ability to drive performance, innovation, and seamless end-to-end collaboration in alignment with our business purpose of bringing progress to life. For more information, visit [link]

Global Business Services 130

Global Business Services Research Analytics Marketing 130

Everest Group

OCTOBER 31, 2022

The normative definition for the GBS model is the central provision of facilities management, administrative services, HR services, metrics reporting, infrastructure, and often capabilities such as cross-functional collaboration, continuous improvement, program and change management in an offshore location while the business takes the delivery risk.

Offshoring 130

Offshoring Facilities Management Government Collaborations 130

Chazey Partners

DECEMBER 2, 2020

[Colombia – December 2020] – Chazey Partners, a leading management consulting firm specializing in Shared Services , Business Transformation and Robotic Process Automation (RPA) , congratulates its new-hire, Melissa Acosta, on her first six successful months with the company. Melissa joined the team during the pandemic lockdown.

Robotics Process Automation 52

Robotics Process Automation Facilities Management Global Management Consulting Advisory 52

Intugo

NOVEMBER 27, 2024

Alternatives to Global Delivery Centers If the investment in a full-scale GDC feels too large, companies can explore alternative solutions, such as: Outsourcing: Outsourcing specific tasks like IT support or customer service may be a more cost-effective solution for companies not ready to commit to a GDC.

Reduced Overhead 40

Reduced Overhead Nearshoring Labor Costs Efficiency 40

Everest Group

AUGUST 9, 2023

Efforts by both private players and the government to enhance skill development and increase the talent pipeline are underway, such as the collaborative postgraduate diploma (PGDM) program by IMT Hyderabad and HCL Technologies.

Pharmaceuticals 130

Pharmaceuticals Service Robotics Process Automation Government 130

Capgemini

APRIL 11, 2023

As the geopolitical upheavals and the pressures of inflation continue to impact business operations across industries, it’s critical for organizations to reimagine their shared services operating model and the technology supporting them. But what are some of the key challenges faced by SSOs?

Service 52

Service Shared Services Reduced Costs Global Business Services 52

Everest Group

JANUARY 11, 2024

From any vantage point, COVID was good to the global business services (GBS) model. Prove that collaboration doesn’t have to happen in a conference room? For the first time in its short history, the model was tested, and it passed with flying colors. Show the enterprise how to work globally?

Global Business Services 130

Global Business Services Advisory Jobbing Offshoring 130

Automation Anywhere

JANUARY 5, 2021

The company completed a new, RPA-enhanced shared services center by 2020 that added 50% capacity in Tricor’s payroll services and 30% improvement to employee productivity. The result? They feel more valued and connected.

Robotics Process Automation 98

Robotics Process Automation Diagnostic Services Banking Pharmaceuticals 98

Everest Group

SEPTEMBER 25, 2024

Or will they work collaboratively? What’s the role of the Chief Transformation Officer? Increasingly, CTransOs are showing up on the org chart? What is their mandate? Will they see GBS levers as “theirs” and go to battle with the model? What’s the time frame for change? Are expectations unreasonable?

Jobbing 130

Jobbing Outsourcing Shared Services Global Business Services 130

Perficient Digital Transformation

DECEMBER 13, 2023

At the top, the portfolio layer must ensure there is an ongoing cadence of collaborative business case refinement and prioritization. Often these distinct areas will prioritize their own work and they leave the difficult enterprise prioritization decisions up to shared services like digital. Let’s look back to the top.

Healthcare 52

Healthcare Insurance Shared Services Collaborations 52

AS White Global

JUNE 16, 2021

Partnering with a trusted offshoring provider means having shared services that will help address and manage risks and threats. Whatever your business size may be, whatever industry you’re in, you’re sure to enjoy the collaboration, efficiency, and other benefits of offshore accounting services.? Contact us today ?for

Offshoring 72

Offshoring Accounting Right-Sizing Advisory 72

Zinnov

SEPTEMBER 18, 2024

Meanwhile, Lowe’s GCC in Bengaluru houses over 4,200 employees 1 , delivering value-driven services across Technology, Business Services, and Shared Services for their global home improvement business. 1 Retail GCC Destination?

Retail 52

Retail Supply Chain Management E-Commerce Inventory Management 52

Automation Anywhere

OCTOBER 8, 2020

Back-office departments such as finance and accounting , HR , shared services, and operations provide vital services critical to an organization’s success. And those silos can slow down business processes, affect collaboration between departments and offices, and lead to missteps and errors.

Automation 52

Automation Out-Tasking Collaborations Finance 52