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Elevating CX: Trends and Insights for a Unified CX Tech Strategy | Webinar

Everest Group

Live Webinar Elevating CX: Trends and Insights for a Unified CX Tech Strategy August 27, 2024 | 9 a.m. Join this webinar to discover how leveraging unified platforms and innovative technologies can help businesses scale, increase agility, and create seamless, personalized customer journeys. What questions will the webinar answer?

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UK Contingent Talent and Strategic Solutions PEAK Matrix® Assessment 2023

Everest Group

Their initiatives included targeted outreach, inclusive job descriptions, unbiased screening, and collaboration with Diversity, Equity, and Inclusion (DEI) organizations. Technology played a pivotal role as digital platforms and tools streamlined operations, improved candidate sourcing, and enhanced workforce management.

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Enhancing CX with Integrated Tech Solutions: A Spotlight on Salesforce | Blog

Everest Group

It offers features such as omni-channel routing, case management, analytics and dashboard, telephony integration, knowledge management, AI integration, service console for agents, community collaboration, social media integration, and field service among others.

Sales 162
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Unleashing IT Industry Growth Potential with Asset-Based Business Models | Blog

Everest Group

Asset-based models are appealing because they help promote client loyalty, streamline operational costs, expedite market entry, and provide a competitive edge. How will this impact internal collaboration? An asset-centric business model revolves around a strong foundation of digital assets like products and platforms.

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Enhancing CX with Integrated Tech Solutions: A Spotlight on Salesforce | Blog

Everest Group

It offers features such as omni-channel routing, case management, analytics and dashboard, telephony integration, knowledge management, AI integration, service console for agents, community collaboration, social media integration, and field service among others.

Sales 130
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The Battle Unfolds: MGAs as the Next Frontier for InsurTechs, Services, and Technology Providers

Everest Group

The historical loss data that these traditional models rely on is less useful for projecting future losses, giving rise to the need for fostering strategic collaborations with third-party data intelligence and analytics partners, as well as other technology players.

Insurance 147
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The 10 Best Accounting Software Solutions for Educational Institutions

Planergy Software

Most tools online today provide extensive help and support documentation like how-to guides and webinars, but consider investing in additional training at onboarding to ensure your staff is well-equipped. Key Features and Benefits 24/7 access to financial data, supporting remote work and collaboration across departments.